Stephanie- I understand that it says to book before the deal expires on 8/13. If I didn't try and book before then, it would be my fault. However, the problem (which is circled) says it was redeemed on June 7th 2021. I also understand that on your end it says I can still book an appointment. However, what I'm hoping you will understand is that you never returned my call or email to let me know what you see. There was no effort to explain to me what was going on until I posted to Yelp. If there was no communication, how was I to know what my options were? Update: after Stephanie's response, I still find myself wishing this problem could have been solved when I contacted the business directly. Stephanie claims that she doesn't know what I'm talking about, but if she reviewed my prior email, she would have seen the problem I noticed on my end. Image is now attached to this review. I bought a Groupon for a 60 minute massage. I didn't use it for a while, but it didn't expire until 8-13-21. In July I went to claim my Groupon, but it said I already booked and had my massage session (I never did). On 7/27 I emailed the studio m asking about the issue (included a screenshot as well) and never heard back. Then, on 8/3 I called and left a voicemail and again never heard back. Extremely disappointed in the customer service and the fact that I lost my money. read more

Bodhi Body Studios - Groupon stating the massage was already redeemed when I had not yet scheduled an appointment. - Massage Therapy Near Me - Broomfield, Colorado

Found Bodhi on the Mindbody app and was delighted with a 75 minute massage by Stephanie. It was easy to set up an appointment and I was able to complete the intake form online. The form asked some good questions about what kind of music I wanted during my session and temperature preferences, and whether I wanted the table heated and everything was just as I had requested. Stephanie was very responsive to my preferences for pressure and extra work on a couple areas that were troubling me. It was enjoyable and I walked out feeling much better. I highly recommend a visit! read more

This was the best massage of my life. I appreciated the care and attention Stephanie gave to the knots in my back and shoulders, as well as the tightness in my lower back. I prefer strong pressure and Stephanie did not disappoint. Her space was clean, relaxing, and she was very professional. I will definitely be booking again soon! read more

A good massage/experience with the exception of pet dander that was evident in the room. I was relaxed up until my allergy symptoms started acting up right after the massage. I'm unsure if pets were in the facility but the sneezing and itchiness of my entire body compromised full relaxation for me. Overall Dakota did a great job listening to my needs and treating my problem areas but sanitation needs to be better. read more

Does not exist at this location. Customers with Groupon coupons coming in and looking for this business in the office building, and the company phone number no longer works. Should be a no star rating but not given that option by Yelp. read more

I had an appointment on a Monday and my son got sick, they kindly rescheduled me even thought it was only a few hours before the start of the session. They were cordial and quickly found a new time. Then i got an email to fill out an assessment, which was nicely done and easy to fill out. I was excited to go. When i got to the building, i forgot what suite it was that i needed to go to and had to look through my emails to find it, i couldn't find it on their website. The numbers were so out of order and i wasn't sure i was in the right place. The building looked dark and gloomy. Not the fault of Bohdi thigh. Once I entered the right place, i immediately noticed that the lobby area was stuffy and disorganized, it looked dirty even though it probably wasn't. The masseuse listened to all my concerns and addressed them during the session. I was a little disappointed that the online form i filled out a couple of days before, which was sent to me as a requirement before the session, was not available and given to the masseuse. The massage was great. He was very respectful and had great technique. read more

Final update: Massage Advantage, with help from Stephanie, reached out and gave me a few months of free membership instead of a refund, which I agreed to and decided to give Bodhi a try and I was super glad I did! Stephanie was amazing, she found the areas I needed extra focus on immediately, as well as places I didn't know I needed work on. The aromatherapy was soothing, music was perfect and the tea at the end was a pleasant surprise. I will be back. Update: I'm changing this to a 3 star since it appears the issue is really with Massage Advantage and not Bodhi/Stephanie who actually did reach out to me on the 11th via text message which somehow I never got, but she had a screenshot of...strange! Maybe it's my carrier or maybe it's their software, regardless, she did the right thing by contacting Massage Advantage to get back to me on this issue and give me a refund. I recommend going directly with Bodhi rather than Groupon or Massage Advantage, their lack of customer service is not worth the time wasted for the discounts offered through these 3rd party sites...this is how they really get you! Lesson learned! Per the email confirmation I received on the 10th, all of my contact info entered into massage advantage system are accurate, I still have not received any response via emails nor voicemails to date from anyone but have since left several to the numbers I found on the website and email confirmation. read more

So accommodating. We were a little bit late and she still was able to get us in. The massage was fantastic and all the extra little things like aromatherapy, tea, and chocolate were amazing!! I've already scheduled my next massage. read more

Texted me three hours prior to appointment to cancel on me and suggest coming in a couple days instead. Super unprofessional.

You will love Stephanie. She is professional, makes you comfortable and listens to what YOU want! She is great at deep tissue. I recommend 90 minutes! It is awesome! read more

Stephanie, the owner is a bad person. I tried calling to cancel my appointment 48 hours in advance. she didn't pick up so I left a VM and now she is trying to charge me $100 for no showing. Threatening me with collections if I don't rebook her service. I'd rather massage my back with a rusty nail than deal with these people. Don't try to call them, they refuse to answer the phone read more

AVOID THIS PLACE!!! So, I get a text late the night before my appointment canceling. I respond and get a canned reply back. I call, because their website says they are open. I get voice-mail. Stephanie begins texting but refuses to speak to me on the phone. The whole thing is highly unprofessional! read more

Stephanie was very friendly and met me up front when I arrived so I could easily find her studio space inside Salon Republic. She was easy to reach by text/FB (so I don't understand why some may have issues), as she responded IMMEDIATELY to my messages and helped me set up my appointment when I couldn't redeem my Groupon on the site. The massage was 90 minutes long and absolutely perfect. Everything was worked on, and I left feeling relaxed. I had requested for my neck/shoulders to be worked on, which was awesome, but I hadn't realized I had had so much tension in my lower back - when I left, I noticed there was this amazing lack of tension in my lower back that yielded less restricted movements. Love it! The music Stephanie had playing was just right, and the oils she used added to the experience. While Salon Republic may at times be a little noisy, the music certainly hid it well and provided the right amount of ambiance. Also, her massage table was (surprisingly) better than others I've been on. Finally, when I chatted with her during the massage, she was friendly and talkative as well. But when I became more relaxed and fell quiet, Stephanie also followed suit and followed my lead - I find that to be an important aspect as well, something that not all massage therapists seem to pick up on (whether you want to talk or want silence). She was amazing. I recommend trying out Stephanie at the Bodhi Body! read more

I have been calling this place for over a month to set an appointment due to it being 20-30 min from my home. I left it on multiple lines and called at different times in the day. I was very disappointed. If your looking for a walk in maybe this will be your place. read more

Some massages at Bodhi Body have been great, but others have been mediocre and the lack of appointments makes it impossible to schedule with the same therapist more than once. Moreover, I have emailed and called multiple times (and to multiple email addresses) in the last several months and have gotten no reply. I had massage credit that disappeared, I do not know why, and I have been trying to use the credit for months without being able to get an appointment. The one massage I did manage to schedule, they forced me to pay for with cash. Really appalling. No massage is worth such a total failure of business management, especially when therapists are inconsistent and it's impossible to get repeated appointments with the same person. read more

Love this place! Stephanie is great she took good care of me. Addressed the areas I was needing work on and than some.

I'm not giving Bodhi Body 5 stars because the customer service is lacking. Otherwise my husband and I really liked Stephanie. We both loved the massage she gave us. What I find nerve wracking is how hard it is to contact her and make appointments. Not all of us are Internet savy and I find her website so frustrating I want to tear my hair out. I had a friend give us 3 massages through group on and I couldn't find an available date for the massage on her website. Every date I chose kept telling there were no available appointments. Going (I'm writing this in January)all the way out to March and I still couldn't find an appointment. She will call one back...several days later and if I wasn't available then I call her back and then in a few days she would call me back. It was a long game of phone tag. I was really hoping this would work out as I am looking for a place near me to get weekly massages for my migraines. She has a small, clean studio in Salon a Republic which I liked. read more

I got a massage today from Stephanie and it was amazing! I did a 30 minute massage and it was the perfect amount of time for the middle of the week. I am super busy so this made it very convenient. I opted for the cbd massage and it was awesome. She really got all of my trouble spots, worked out all the kinks and I left relaxed and pain free! I can't wait to go back again! read more

So impressed with the knowledge and professionalism of Bodhi. Also the membership packages are phenomenal.

Everything was great! Loved the extra touch of having tea waiting for me at the end of my massage. I said four stars just because the location is a bit hard to find. But don't let that dissuade you! read more

Amazing massage! She was able to get into my knots without it being painful. So relaxing, and I loved the music that was playing too! Would definitely recommend, and I'd say the 75 minute is the best option! read more

We purchased a massage through Groupon for our 10 year old daughter over a month ago and have gotten one return phone call from Stephanie about one available appointment (it took her over a week to return the call) with no time specification in her message. The online system would not pull up to view her calendar, which I called back to explain in another voicemail. Since then, zero response to book our appointment despite a third attempt from us to get our daughter for a massage. What a waste of our time. Thanks "Bodhi Body"...if this is even a real business! The Armstrong Family read more

Stephanie worked though my trouble spots at a deliberate and methodical pace ensuring complete treatment She provides adequate value for her services which is rare to find these days! read more

I had a fantastic 90 minute hot stone massage with Stephanie. Her work is deep, thorough and soothing. Highly recommended!!! I used a Living Social voucher and had absolutely no trouble scheduling and no lack of quality due to the voucher. Can't wait to use the other two that I purchased! read more

Stephanie is about the best massage therapist I have been to (at least 20 and counting). She is very good at both the smooth flow of Swedish and the more localized higher pressure of Deep Tissue. She has a knack for applying just the right amount of pressure. She makes sure she covers any customer concerns and always uses the time we have very efficiently to cover the whole body. read more

I bought a Living Social deal for 3 massages and I have left 2 messages over the last 2 weeks wanting to book appointments. I have not received a call back nor could I book online. Too bad Bodhi Body wasted a slot for their business with Living Social. Unprofessional! I finally requested my money back. read more

I came in today and got a free 30 minute massage with my promotion code. I was skeptical at first but I can assure you, that I will be going back very soon. She got all of my knots out! I told her to just use the 30 minutes to work on my back and she exceeded my expectation. The room was comfortable and the temperature was perfect. I loved this place! read more

I am a hairstylist that gets a lot of neck and back pain. I saw Stephanie for a full body one hour and 90 minute massage and it was heaven. She is unbelievably talented and made me feel so great. I am seeing her every month now! read more

I was excited to receive a Groupon for my birthday and was looking forward to a great massage since this place had great reviews. I'm sad today say I'm disappointed. First, my appointment was confirmed for 7:30 then I received a text asking to change my appointment. I was fine with that, I'm flexible. But then I arrived at my appointment 15 minutes early as requested. The massage therapist didn't come get me until after my appointment was supposed to start. Then to my surprise it was a male massage therapist, I specifically asked for a female. Why ask for preference if you're not going to give your client what they asked for. The massage overall was good except he forgot a few concentration areas I mentioned in the intake form. To make matters worse in the middle of my massage, the office next door had music blasting. It was very distracting and I couldn't relax. I understand it's not Dakota's fault but he didn't even apologize or anything. Lastly, I didn't even received the tea I was promised at the end. Again, why ask questions on the intake form if I'm not going to get what I requested. I will not be coming back to this place again. read more

I saw misty kicklighter for a massage. She was great! Very professional and knows how to give great pressure without being to rough. I got a deep tissue massage and she worked out my shoulder which was super tight. I will be back to see her again read more

Stephanie is a true professional in all senses of the word. She provides an amazing massage in a comfortable atmosphere. She listens to her customers and individualizes their treatment accordingly. I have experienced many massage therapists, but Stephanie is one of the very best. read more

Stephanie is an amazing masseuse. She applies just the right amount of pressure (and checks in to make sure it's right for you) and her fingers, hands, and arms, work their magic. Throughout the entire massage, my only thought is: "This is pure bliss!" I've had a lot of massages throughout my life, so I feel confident in reviewing Stephanie as top-notch. Strongly recommended! read more

Stephanie is a great masseuse. Her technique is the envy of ninjas and samurai alike and her hands were sent from Hypnos to earth for you relaxation. Great Massage! read more

Excellent deep tissue massage by Stephanie. Yes, scheduling was tricky but in the end very satisfied and would return again.

Stephanie and her team are awesome. Great, kind, and focused service. The best massage therapist I have been to (at least 30 and counting). Thank you!!! read more

I understand the frustration over the booking online- I too found it impossible. Hence the 4 stars. However, Stephanie assured me she would honor the Groupon, even after it "expired". I had put in for a call in case of cancellation online, and Jill called me back and got me all set up. She is great. I have been in to see Omar for massage as well as Stephanie, and they were both excellent! Very professional and knowledgeable. I think when you get a deal like Groupon/Living Social offered you have to know they are overwhelmed and give them a break. These guys are the real deal. You will not be sorry once you have had their expertise on the table! read more