I'm Melvin Morales, and I received CoolTone treatments at Bodenvy Winter Park in 2024. I completed all treatments and returned for my 90-day follow-up, where I clearly expressed my dissatisfaction in writing. Despite this, Bodenvy later told my lender that I was happy with the results -- a statement that does not match my documented communications or experience. They did offer me a 30% refund after I raised concerns -- which acknowledges the issues -- but I declined, believing the offer was not proportional to the outcome. I'm now pursuing this matter through formal consumer protection channels, including Cherry (the loan provider) and federal authorities. I'm sharing this review to inform future clients and help others make an informed decision. This is my honest, documented experience. Under both federal and Florida law, I have a First Amendment right to publicly share: * My experience * My opinion * Factual statements The Consumer Review Fairness Act (CRFA) also protects my right to post truthful reviews of a business. read more

The staff is very friendly and treat you like family here. Jennifer is my nutritionist there and she has helped me through the tough parts of the diet and is extremely fun to talk too. She has helped me tremendously through the diet because I have certain cravings and we find ways to work around it. Like the ice cream. We found keto ice cream that I am allowed to have. We also found a bunch of substitutes that I could do in baking recipes for the holidays which taught me how to make some killer cheddar biscuits (which I may make again soon) Rosa switches between this location and the other one and she is very fun to talk too. She got me into this program and I thank her for that for I wouldn't have met the rest of the staff. They try to make you as comfortable as possible during the entire process of transformation. Now, I am terrible with names but if I could name it would be a long long list. But, everyone there helped me get to where I am at now and I have them all to thank for that. read more

I initially went to just to get the free consultation and gift; Little did I know that's when I would begin my life changing journey. I was lucky to have met one of the owners, Jim, on that first day. He showed me around, explained what they did, told me about his own personal experience all the while I was waiting for the pitch as why I needed to use their services but it never came - that was the first plus. After deciding to start the program I was assigned to Jennifer as my nutritionalist. She is AWESOME‼‼ She listened to my concerns and together we came up with a plan that was right for me while incorporating the use of some their amazing technology. I have also yet to meet a member of state that is not friendly or encouraging. My weight loss journey started with me at my heaviest EVER at 215lbs and with the help of the amazing Jennifer I am now at 172lbs and continuing my journey to a better me. Thanks Bodenvy‼‼‼ read more

I started my Program the day after Thanksgiving 2022 and it was the best decision I could have ever made. My consultation was at the Winter Park location and everyone there was nice and made me feel welcome, especially Diana. She took time to explain how the program works. Thanks to Giselle, Paige and Anissa (Dr. Phillips's location) for all your help, you girls are awesome! Jeniffer is my nutritionist and I really can't thank her enough for my new way of life. Thank you for all the things you have teach me and for all your help throughout this process. I have lost 20 pounds so far. I started at a size 18 and I am now a size 12. I am super happy! Thank you! read more

My husband and I have joined the transformation challenge they are offering and its going very good so far. Rosa was very helpful and went through the entire process when we in signed up. My first session with cheri was great. She was so knowledgeable and gave me so many tips in aftercare. Diana the nutritionist is so knowledgeable and went step by step the nutrition and gave us all the tools needed for the weeks to come. After 2 weeks we are already seeing results.The entire staff was friendly and attentive. I would definitely recommend. read more

My wife and I have joined the transformation challenge they are offering and its going very good so far. Rosa was very helpful and went through the entire process when we in signed up. My first session with cheri was great. She was so knowledgeable and gave me so many tips in aftercare. Diana the nutritionist is so knowledgeable and went step by step the nutrition and gave us all the tools needed for the weeks to come. After 4 weeks we are already seeing results.The entire staff was friendly and attentive. I would definitely recommend. read more

Overall great experience! The staff are friendly and helpful and the facility is beautiful and very relaxing. I decided to do the extreme coolsculpting with the Keto diet for weight loss along with fat reduction. Due to thyroid issues I was skeptical that it would work for me, but slowly and steadily the weight has been coming off. The treatments have definitely been melting the fat away and I am very happy with the results and how i look and feel overall. Would definitely recommend!! read more

The BODENVY at the Dr. Phillips location a one of two locations, the other in Winter Park, run by a highly professional staff. At the Dr. Phillips Location I'm greeted by Paige, the manager, she is always courteous and professional. Giselma S. is highly energetic, supportive and strong . Anisa is attentive and kind. Jeniffer H. is my Extreme Transformation Coach with her vigilante guidance and her constant fine -tuning of my Transformation I have Lost 20 pounds !!! Thank you all. read more

I highly recommend BodEnvy of Winter Park. Excellent customer service by the entire team, clean/spa-like environment. I have received CoolSculpting, CoolTone, Emerald Laser, as well as weekly/bi-weekly meetings with a dietician. The entire experience has been fantastic and I'm feeling better and have seen results from the very beginning. I especially want to thank Diana for going above and beyond with helping me on this new lifestyle journey! read more

Body Envy changed my life. They taught me how to eat and live a better quality of life. The staff at Body Envy are very professional and they genuinely care about your success with the program. Anytime I had any questions or concerns they were always available to assist. if you're looking to make a real change in your life and have health goals you're trying to reach, I highly recommend Body Envy. You won't be disappointe. read more

Recomiendo a bodenvy ,por el staff y cada uno de sus productos .En el tiempo que eh estado aquí (...)JENIFFER se a encargado de dirigirme y darme las herramientas para bajar de peso , quiero También agradecer el trabajo super profecional del equipo ( técnica Gilselma,Anisa,Y Paige )me hacen sentir cómodo en cuanto a los tratamientos con el Cooltone y Coolsculpting.....estoy súper contento con los resultados ... read more

Friendly and professional staff. I have had the cool sculpt, cool tone, and emerald laser while on the extreme transformation plan. I have seen results and am excited to finish the program. I lost 15 lbs since starting. I gained a little back over the holiday break but have restarted my program and am looking forward to reaching my goal!! My coach Jennifer is very encouraging and holds me accountable. read more

Los servicios adquiridos de CoolSculping, CoolTone y Emerald Toner me ayudaron grandemente en mi perdida de grasa. Esto no fue todo, ademas tuve asistencia nutricional con Jennifer que me guio en los productos que debo consumir y las porciones correctas dando la milla extra buscando opciones para que yo pudiera cocinar en casa. El personal es excelente y muy amable. 100% recomendado. read more

Jennifer H was my nutrition coach and she was supportive and motivating. The entire staff makes you feel like family. I look forward to every visit! I love my results. I started at 233lbs and I'm at 211lbs. Shout out to all the technicians at the Dr. Phillips location. This was just what I needed to achieve my fat loss goal. I am very happy with my results. read more

I went to the Bodenvy Coolsculpting Orlando/Winter Park location, and the experience was wonderful! The staff there were friendly and accommodating, and each visit was a pleasant experience. AJ and Sarah are excellent and they took care of me wonderfully and Diana followed my process as a nutritionist step by step. I love you all read more

Absolutely amazing experience! Each staff member was professional, kind, welcoming and supportive throughout my whole time there! Everyone is super friendly! The facility is very clean, calming and relaxing. Definitely happy with my results and will continue to not only use them but also recommend to everyone I know! read more

Signed up for the weight loss program and I have absolutely love coming here each week for my check ins. The office is clean and there are TVs in each room so you can watch a show during your treatments. Jeniffer is awesome and supper supportive. The whole staff there are incredibly sweet and welcoming. read more

Mi experiencia en Bodenvy fue excelente, realice el programa de "transformación extrema" y me siento genial, me sentí acompañada durante todo el proceso, Jeniffer me motivó a apegarme a mi plan de alimentación, dándome siempre opciones para que el proceso no fuera aburrido! read more

great experienc, wonderful results, they take their time to explain your options, they suggest what is best for you and they keep accountable and informed of your progress each week. Jennifer us a great nutritionist and provides so many different options to eat healthy. read more