Crooked. Do no use. They did a septic inspection for a real estate deal. Showed up to do inspection and pump tank (had never had to do it in 14 years). Told them to bring extra hose and the length needed. They did not. During inspection they broke the tank covers. The tank was perfect and did not need any pumping. They also said numerous changes needed to made to a system that worked perfectly for years, and then quoted crazy expensive prices to do the work. I think they are using inspections to take advantage of their customers. I told them no to the changes, I would purchase elsewhere, and please send me an invoice for the inspection. Well the invoice included inspection and a tank pumping, which they did not do. After many phone calls, the invoice was changed to the correct amount. Because of their bogus inspection and damage to the system, I had to pay a reputable contractor to fix and modify system costing me over $2000. Buyer Beware! read more