My family has been a loyal customer for 20+ years. They have had a particulary bad staff member in previous years, but I think she may not work there anymore. I was surprised to see all the 1 star reviews until I saw that most were from people that were complaining about the older lady that in all honesty was not the best face for the family-owned shop. I'm sure she was doing her best for the sake of the family, but she probably de did more harm than good (just look at all the reviews). Truth is there are tons of loyal locals that get Good Service from these guys and they are hard workers. They press and clean the clothing at fair prices, and 95% of the time, I am satisfied with what I am given. Sometimes I will ask for an expedited turnaround on the clothes and they are willing to accomodate it due to my consistent patronage. Can't give em 5 stars because they did a clothing mixup once. But that was resolved in a satisfying manner. read more

DONT COME HERE JUST DONT Had to come in multiple times and kept being told wasn't ready the last time frame they gave me I showed up and the lady at the counter laughs and says oop it's not ready the guy who does are cleaning didn't show up so... Was promised it would be done told them how important it was for it to be done by Friday showed up early in the week so it wouldn't be last minute read more

They don't communicate very well. Business hours are not the hours they say they are open or closed. I get it, it could be a family business... communication should still be the main factor as a business. If we're a hood community that gives you money the best advice I can give Fabiola is to get it together girl. read more

Don't dd it. Service is terrible. Hours of operation no dependable. Just don't do even if it's free!

First time and last time going to this place. The Hispanic lady at the counter is super rude when picking up clothes. She has the worse customer service. I was about to leave some pants to be hemmed and didn't. read more

I been coming here for years and never had a bad experience till recently. I took 8 items and they lost 1 shirt. On top of that the lady blamed me for coming early to pick up my items and said im the reason they lost my shirt but before admitting to losing my shirt she tried giving me another shirt that was not mine and it had a stain. I took 3 trips to pick up my items because everytime i went she had an excuse of why my items werent ready and on 4th day i called to avoid a 4th trip and she got hysterical over the phone. I honestly dont recommend anyone to do business here. Lady needs to be fired shes giving the business a bad image read more

Please make sure you ask exactly the time your clothes will be ready because the lady here has a tendency of telling you a specific time and the receipt says another time. I took some levis in on Thursday She told me they'd be ready by 1 pm on Monday, its almost 4 pm and clothes still not ready. Seems to be an ongoing issue so I will definitely not come back to support this small business. I've been here a few times and it's always one thing or another. Last time she gave me my husband's pants all wet still even after she'd had them for a week. Didn't finish them the day she promised and still when they were done they were wet. Definitely not going back anymore... read more

I give bobs cleaners minus stars or no stars at all...took 3 shirts 2 dresses on monday..ask for them to b done bfore the weekend..young guy said sure ..they would be done on thurs...went to pick up around 930a.m. young man said 1:00p.m...went at 3:00p.m. Recieved 3 shirts and 1 dress.. wth???..Again the young man said the dress will b done tomro???..wtf..Well for me...TIME IS MONEY...3 TRIPS TO THE CLEANERS????.I ONLY WENT THERE TO KEEP MY MONEY IN WILMINGTON BUT YOU CAN BELIEVE I WONT B GOING BACK...I GUESS THEY DONT NEED MY BUSINESS...MUST B NICE !!!..(LETS HOPE MY DRESS IS DONE TOMRO!!).. read more

Do your self a favor and don't go here. These people ruined a my travel plans and the wedding I was supposed to attend. They didn't give me my vest along with my suit. I took the hangers assuming they had my order correct. Only to find out the day of that they didn't include my vest. I'm never coming here again. People should avoid this place at all cost.!!! read more

Never again! to make this story short ! My bf has been going here for the last 20 years.The young girl has a HORRIBLE ATTITUDE! I called to let them know I was on my way from work and I'll be there before 6 they said it was fine. I get there at 5:30 and they are close ! I get off just to make sure and I see the younger girl I tell her I'm there to pick up, I had called earlier to let her know I was on my way her response was "what do you want me to do we are close and the system is down " she didint even let me talk when she started screaming saying "we are close you should of came earlier bitch!" Yes I went off ! Never again will he go back ! That girl need to work on her costumer service ! read more

Returned my clothes with the same stains they had when I dropped them off. As if they just pressed them so they could be creased. Not the first time. read more

Never again! She told me she wouldn't turn on the machine just for my clothes !? It's a dry cleaners ... a business ??? How can you refuse service . I would pay double ! Even triple the price and she say oh it doesn't work read more

DONT GO HERE. They messed up my jacket, the zipper was ripped off and the material was stressed and torn and when I called to see what they would do about the issue the only lady working there told me that they won't fix it unless it was a mistake they made. When I told her that my jacket was not like that before, She had the audacity to tell me that the jacket was already messed up before I took it. But why would I even bother spending the money to get a messed up jacket cleaned? Really unprofessional. read more

I have been using this place for my uniforms for a solid year. I really like their professionalism and have always turned in crisp, clean uniforms. I highly recommend this place for anyone living in the area. read more

As hard as it is for me to give them a bad review I just have to do it. I've given this place multiple chances and they've always seemed to let me down. I had the constant repeat of some of my clothes missing (which later they would find in the back) they would also give me clothes that wasn't mine, clothes promised on a certain date and when I would go pick it up it wasn't ready so I would have to go back the next day. I give them 2 stars because the clothes was actually well cleaned and ironed just the overall experience and the constant missing clothes was just enough for me to give up on this place. read more

Picked up some dry cleaning for my wife here, service was fast. Clothes looked great. If i have anything that needs dry cleaning i will bring it here. read more

Not too impressive for my first attempt bringing my clothes here. Not only does their info. mention that they close @ 6pm. I also called to verify, leaving work a little early to make it, I got there by 5:45 and they were closed, gate locked. Not sure I'll be returning here. read more

I went to bobs cleaners to have 2 dress shirts to have clean and press's, when I went to pick them up , I can't believe what I seen, unbelievable one shirt was dirty on the back collar of the shirt, the other shirt was wrinkle, I was very very upset, she said she will fix it. I recommend to not go there, and on top of that they a kid running around touching the clothes, their rip off and poorly service read more