Unfortunately I dealt with Ron Logan for TWO quotes at vacant homes secured by lockbox. Ron was provided the lock box code via email for his estimate appointments. After visiting the first home and making measurements, He called on arrival to the second home and stated that he "has done this for years and used a million lockboxes" but "never seen one like this". In an attempt to save Ron a trip as to not waste his time which I believed to be valuable - I pulled up a picture of the lock box on my amazon order history and tried to walk him through the process over the phone. I know very well that there is nothing wrong with the lock box or the code, as contractors had been in and out with the same lock box and same code just the day before. The call went muffled as he was *I assume* trying to unlock the lockbox, he claimed that during our call he "had another call and didn't have time for this" (mind you, this wasn't more than a five minute call at that point) then he said "perfect" and I asked "did you get it open?" At that point the call was muffled, Ron uttered something involving the F word. I then asked if he was leaving and if so who would coordinate another measurement should I call back or will someone follow up with me? Ron stated "I don't want to do your work" and hung up. As I was lead to believe Ron was not interested in "doing my work", I then called Wades Carpet after googling local flooring companies - that same day, Friday, Wades carpet was able to come out and do the measurements at BOTH homes with no issues using the lockbox and code provided to Ron. Ron called the following Monday asking when he could go do the measurements on the second home. I informed Ron that I was able to have another company make the measurements on Friday and no longer would like to utilize the services of Bob's Carpet. Before I could finish my sentence, Ron yet again, hung up on me. It's no wonder you have ONE (1) Star reviews. Two thumbs down, two jobs lost and all *potential* interest in hiring them in the future is lost, too. read more