I have bought two vehicles here and had only one issue when I took it up there they ordered part…read moreand fixed it. Both cars were in great condition and people very friendly and family orientated

This dealership sells lemon vehicles. AND when confronted, they refused to accept responsibility…read morefor their actions. AND the owner assaulted my mother -- a police report has been filed over this. The next day after purchase, my mothers vehicle was having issues. It should be black listed from near by Military Installations to avoid services members being screwed over.

same exact thing happened to us 3 years ago told us that the car was not available in the body shop…read moreand then th next day had a Jeep to sell us took our disperate need for a vehicle and used it against us I pay $622 a month and have for th past 3 and half years and I just now have scrapped off the top of my principle !!! I still owe $20,000 do not use these people !!!! at all cost lance b left a review and th same thing happened to us saying the car they had wasn't available and was in the body shop no one was there to open it up to show us the car!!!

I wished I'd looked at reviews before buying from them. Terrible customer service. You buy, drive…read moreoff the lot and that is it!! No phones calls, didn't set up 1st service appt. didn't take me to the service department. Called several times to speak with finance manager with no return calls back. Had to keep calling to talk with someone in the office about paying my trade off. Do not deal with these folks!!!!!!!!! They have absolutely no care about the customer!

It's very simple they the lemonade boys all they produce is lemons their cars break down within…read morehours of buying them and they get an attitude when u notify them they push u off on each other and the mayo of Kinston has been notified Robbie, Josh and Spencer don't care about customers they just want ur hard earned money and then they sell the contract ask Mike don't even deserve a star but had to to post

Wouldn't recommend my dog to buy a car from this liar. Robby quoted me a price over the phone, sent…read moremy husband to buy the car and he gave him a different price. (Different numbers all around) I just called to ask him and he admitted to it "quoted it off the top of my head to you". I told him that was a smart way to make an extra dollar and he got an attitude, said thanks and hung up. Shopping local doesn't always favor best when you shop from a greedy asshole.

It's now called Deacon Jones in Kinston. Go in and for Chuck. He's great to work with. All the…read moreguys are real friendly.

Another update, the manager saw this review and just called to apologize for all of the issues I…read morewent through purchasing the truck. Doesn't change what all happened, but good on him for that.

Absolutely love this dealership. It's professional yet home town charm that bends over backwards to…read moremake their patrons happy. Purchased a brand new 2023 Prius from them and couldn't be happier. Very professional and yet personable. Highly recommend. This is our go to Toyota dealership from now on. Totally worth the hour and 20 minute drive. Earl, the new car sales manager is amazing ,Jeff our salesman is awesome. And the used car sales manager gave me a very fair price for my Lexus. I would call these people family.

The salesman was helpful until my vehicle experienced problems. I should've known that my choice of…read moredealership was hasty when not even 1-thousand miles into driving, the check engine light came on. After I returned to the dealers' mechanic to have the repairs made, my transmission failed after an additional 2000 miles. It is a disappoinment that a vehicle with approximately 105,000 miles, and 4 months of driving would have a failing transmission, and the dealer believed that morally his responsibility had ended..