Jordan and the ENTIRE team at Jason Leo's automotive are always helpful and true. They explain…read moreeverything that is wrong or NOT wrong with your vehicle. I had purchased my new (used) car in Glenns Falls NY and though that dealership offered my first service free, I choose not to go there and take my vehicle to Jason Leo's. I have been going to them for the past 6 years for everything from oil changes to tires to brakes to state inspections. Heck Jordan even gave me good review on the HONDA PILOT for our growing family, so that is what we purchased. Take your vehicle to them trust me you will not be disappointed or taken advantage of. Thanks for all you do! Angela and Erin 2018 Honda Pilot

I used Jason Leo's in 2024 when I had a serious puncture on one tire. They are nearby to my…read morelocation so getting to a station for service nearby was important. I inflated the punctured tire and was there in under 4 minutes, left my vehicle off and walked back home. They had my tired repaired an hour later and I picked up my vehicle. I was truly impressed in how I was a walk-in with no appointment, yet, they squeezed me in on very short notice and I was on my way in short time! When shopping for new 4 new tires in Fall 2025, I certainly wanted to get a quote from them and it was very competitive to anyone else around. They don't offer free puncture repair or free rotation, but, that wasn't a critical requirement and I also felt I owed a local/Vermont company my business over using a national chain store, taking into account the puncture repair done there in 2024. I dropped off my vehicle for the 9am appointment and my car was ready at 10:40am and ready to go! Impressive! I had a few questions later in the day regarding TPMS (tire pressure monitoring system) and stopped by to ask and had all questions answered clearly and completely. Well done! My vehicle will be out of warranty soon and due to both the short distance from my home, but, also and more importantly, the quality of work done here and the promptness to get me in and out so well, I'll be a customer here,... ongoing. For my first experience at Jason Leo's with a pricey investment into my vehicle, I'm feeling that I'm in very good hands and made the right choice of where to get my work done.

My UVM son had a suspension issue while at school with me 500 miles away. He knows little about…read morecars and has a 2008 Sienna with 195k on it. I found Dolans here on Yelp. They could have told him it needed a $3000 flux capacitor. They identified the front struts and fixed them reasonably. They even sent pics of the failed strut . Thx I would trust them in the future

Exceptional service. Professional, very friendly, and reasonably priced. Highly recommend if you're…read morelooking for honest and dependable automotive services.

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I think their prices are high and was disappointed at their unwillingness to road test my car after…read morea repair. It doesn't inspire confidence. Every mechanic I have ever known in over 25 years always road tests a car after they touch it.

Whenever we have an issue with one of our vehicles, we bring it to Essex Automotive because we…read moretrust them. With their first-come-first-serve style of getting annual services/tires done, there is almost never a time they will not take your car that day. The service has also been great, and they do not up charge on services or 'find' something else that needs to be 'fixed'. Very thorough service.

My recent experience compels me to ask myself would I want to give my business to this opertion?…read moreI visited its website in June to learn about their service offerings and, having some questions, sent my inquiries via their contact form: as of today, FOUR MONTHS LATER, I have had no response. While on the site, I noticed a field for discount coupons, but when clicking on it...NOTHING CAME UP!?!?...If this is the level of competence present @Essex Auto, I don't want them working on my car!!!!!

We have been using this company for 20yrs for our fleet of service vehicles! They are professional,…read morefair price and have knowledgeable advise and recommendation's!

Been using them for years with multiple vehicles. Always dependable. Good folks. An auto repair…read moreshop you can trust. Read that last line again. 'nuff said.

Great shop, best at what they do, short wait times, appointments easy to book, repairs done right…read more Prices are great.

These people are nice and seem to know what they are doing. However they convinced me I needed…read moreservices that my car did not need and overcharged for the amount of work they actually did.

I was told yesterday that I had a nail embedded in my tire and since I am at least 150 miles away…read morefrom home it was in need of attention. Being Sunday not many places open for tire repair , but VIP was open. Staff were friendly , knowledgeable and helpful. I asked if it needed to be fixed and he recommended it due to the fact of my lengthy driving on the tire and causing more damage causing me to pay a bigger fee to repair it. I definitely recommend this business and will return for future needs.

Really appreciate the awesome service and support from the team at VIP in Burlington. Had an issue…read morewith the tire light coming on after hitting a pothole while on a long drive. Great guys! They were responsive and generally awesome during what seemed like a busy time in the shop. Their support of make-a-wish foundation is an added bonus.

I went in to asked them a question about my car and they got me in without an appt fixed the…read moreproblem both Tyler and James were great!

Mike is a great old fashioned mechanic who knows his stuff. He told me things about my car (2014…read moreSubaru Forester with over 200k miles) that no other mechanic would. When I mentioned that my car needed full synthetic for the oil change he said "that's the only kind I use" He inspected my car thoroughly and we discussed some issues that would come up soon. This is now my #1 Auto Repair Place! Plus it is a true Mom and Pop operation with his son a partner as well.