He really is a great accountant. I highly recommend him for any of your needs. He is super nice and…read morehelpful.

I don't write many reviews but this is warranted. As a freelancer in the city, I needed help filing…read moretaxes so I went to Marc. When filing as a freelancer on 1040ES, you're supposed to pay quarterly estimates. Repeatedly over the 3 years I used Marc, he told me as long as I paid ALL of the estimated taxes by the final due date as opposed to quarters, I'd be ok and not be fined. Well I'm sitting here at 3 years since using Marc and now I have received fines from the IRS for 2 of the years I used his services. Luckily I've switched to someone else who told me I should 100% be paying quarterly and no fines so far. And also saving a couple hundred on prep costs. I cannot recommend Marc's tax prep services for this reason. If you're cutting corners on taxes it'll end up costing you in the end. I gave Marc an extra star just because he was a nice and pleasant guy but fines speak louder.

If I could give zero stars, I would…read more Our experience with this accountant was shockingly unprofessional and nasty. He misspelled one of our names and put the wrong address on our tax return, basic information that should absolutely be correct. When we asked to sit down with him for a few minutes to review everything and make sure it was accurate, he flat-out refused and became immediately nasty. At that point, we asked for our check back so we could have our taxes done elsewhere by someone who would actually give us the time of day. He told us he had already cashed it, so we asked him to write us a check. He did but then, as he was handing it to us, he pulled it back to make a copy. He then handed us the copy and sarcastically asked why we would need a copy of a check. When we said because he handed it to us, he responded, "Yeah, because I wanted to see how little you pay attention." It only got worse. He told us the only reason he agreed to do our taxes was because of who our family is, and that we couldn't possibly be related to them because we are "too stupid." When we reminded him that we were there because he made mistakes and that he should be apologizing instead of belittling us, he said "I don't apologize". Completely unprofessional, disrespectful, and unacceptable behavior, especially from someone handling something as important as your taxes. There is a reason this firm has so many one-star reviews. Do yourself a favor and stay far away.

Unprofessional accountant - was my accountant for years and I believed what he told me without…read moreverifying -- that was a huge mistake--I am paying for it now. On top of that, his bookkeeping is atrocious - He will send you bills even though you already paid him long ago . He will make appointments for you to come in and he doesn't show up. He will tell you he called the IRS or the State or wrote letters on your behalf and you later find out no such calls or letters were ever made. Please, verify what he tells you and don't rely on his word.

Been going to Pogogeoff for years! Tom is wonderful to deal with. Answers questions (regardless…read moreof how many) and works to ensure client is happy. Even after moving out of NJ, we still come back to use them. Never had an issue. Pia, the office manger, is also a pleasure to deal with. I highly recommend! If Tom wasn't a giants fan, then it would be perfect.

After my accountant of 20 yrs retired, I was on the lookout for a new one. After reading multiple…read morepositive reviews, I decided to try Pogogeff. Last year, the work was slow, taking about 2 months to complete my return, but the work seemed ok. I decided to try them again this year and could not be more disappointed. The assistant is helpful and responsive but that is the only positive. I had to call multiple times to follow up on my return which took over 2 months to complete and had many errors. I had no communication with the accountant who prepared my returns after submitting documents online. He asked me no questions. Mistakes ranged from getting my name wrong to filing the incorrect status to saying I owed an amount that was actually a refund. I was given an explanation that it is very busy. Yes, it is tax season. I would recommend not taking on more clients than you can effectively service. I will not be returning.

I have been with this accounting firm for years and I can honestly say they are a blessing in my…read morelife. They have saved me more than once, always stepped in when I needed help, and never tried to take advantage with crazy prices. I am just a regular person, not a big client, yet they treat me with the same respect and care every single time. They listen, they solve problems, and they do it with honesty and kindness. If someone leaves a negative review I truly believe they must have made a mistake or gone to the wrong place, because this team has been nothing but amazing. I am deeply grateful for everything they have done for me.

I have been going to Alex for many years! He is the best and is a true professional( i highly…read morerecommend him to everyone that i know) Diana (payroll) is great as well if you need payroll services. Michael Shuster

Just made a call to find out availability and the receptionist hung up on me. When I called back,…read moreshe said "Who is this?". Very unprofessional, especially for a firm supposedly specializing in accounting services

I have been coming to Fradelakis & Co. to get my taxes done for the past couple of years. They are…read moresimply the best tax office around!! It is a family run business, convenient to get to in Astoria and everyone is very friendly and knowledgeable. I will continue to come back every year because they provide the best service! 5 Stars!!

Disclaimer: I was recommended to utilize David Zhang's expertise by a family friend of David. This…read morereview is not on the employee (who was pleasant) but it is on David. I first went to consult David back in March 2022 and he was great. He answered all my tax questions and I was in and out of the office in no time. I thought to myself, great, I just found an amazing accountant in my neighborhood. During that time, I explained to David about my situation and he responded to come back to me when tax season is over and all he has to do is to file a 1040x (to amend my tax return - 1040). (Side note: The issue that I had was that I initially e-filed my taxes. The federal rejected it but the state accepted it. Which is why I went to seek professional services in resolving the problem). So on December 12, 2022 at 1:30pm I went to see David and his office was busy. I told David I did not have an appointment and I asked, "should I make an appointment"? He decided to hear me out at first but then he passed my case to one of his employees. The employee explained to me that since I did not file my taxes 2020 taxes with them, there is nothing that they can do and I would have to come back during tax season. I tried to explain to them what David told me back in April (to come back after tax season) and David told his employee in Chinese "just ignore him, he is too annoying". Yup, just because someone doesn't speak the language, doesn't mean the person does not understand. The funny thing is that, just over the weekend, the same family friend asked me how was my experience with David because she wanted to file her taxes with him for the upcoming year. I raved about how great he was the first time around but after this experience, it got me to think: if a family friend doesn't even use your service in the first place, it is extremely telling of your professional demeanor or the lack thereof. This review will probably not affect the business but if you are looking for a tax accountant in Elmhurst, stay far away from this place.

This guy talks barely any English. I called for very simple tax work where most of the work was…read moredone & it would only take 10mins to complete which he wanted $150 for & when I said it was too much can he offer me a better price he told me go find someone else then & hung up on my face. So here is your very well deserved rating! Very unprofessional service where you are not valued as a customer....I will recommend to take your business where you are valued as a customer & not rudely hung up on!

After over 20 years of personal and home office tax accounting, and them reaching out to make an…read moreappointment for this year 5-6 weeks ago, they cancelled with a few hours' notice, after I had uploaded all documents to their secure portal. My last straw with a declining business. This stems back to a dispute from last tax year--they did not review my return carefully, resulting in a careless error in reporting out of state income I documented and a five-month delay in getting my state refund. They were casual and non-communicative about a letter from the state with a deadline for response, to which I had to rush a reply to get a postmark to be in legal compliance. They were indifferent that a significant refund was at stake. In a previous year, a server went down and they lost all returns. Careless. Another year we had to submit additional documentation to the state as they said that their software had a glitch which affected many clients' returns. Bureaucratic and unreliable. Tony used to provide a personal touch. But it's a large bureaucratic operation, he doesn't even give a simply reply like "I'm working on this matter" when he is CC'd on an urgent matter. The receptionist tell you "it was on Tony's calendar for last week," not "Tony has taken care of this." It used to be in person annual appointments, then went to Zoom, and then became by telephone. The amount of time was reduced very year, even as fees outpaced inflation. It's overpriced, and the service and reliability are not at all what they used to be. Tony used to be a nice guy and very professional, but he's only a shadow of what he used to be.

Very unprofessional accountant. My company's payroll is delayed or forgotten about at least once a…read moremonth, when I ask why I get an indifferent response. The service isn't cheap so I'd expect at least a high level of professionalism.

I had some issues with my previous accountant. So I decided to come here for a try this year to…read morefile my taxes. So far I am very happy with the services at Citi Tax. My experience here was excellent. Eric was so professional and he also provided financial advice and explained in details of all the questions I had. I won't be seeking for another accountant anymore. I would definitely recommend this place to everyone I know that needs solid accounting services.