I have been a loyal customer at Lakers Inn for years and have always loved the regular staff, which…read moreis the only reason I'm even taking the time to write this. What happened tonight was beyond unacceptable.
I brought a group in to celebrate our niece's 21st birthday. The second we walked up to the bar, the bartender--an absolute piss boy--already had a nasty, cocky attitude. He was openly mocking customers while laughing with his little boytoy sitting at the bar, clearly more interested in performing for his friend than doing his job.
We politely asked for a pitcher of Hazy. He immediately snapped, "WHICH BEER? Are you literally even using your ears?!" We calmly repeated that we wanted the Hazy. He then yelled, "Yo, are y'all fucking deaf?" We were visibly shocked and confused, still trying to communicate clearly while being verbally abused.
He then proceeded to pour the wrong beer. When we said, "Sir, we said the Hazy," he threw a tantrum--dumped the beer out aggressively, threw his hands up, and got visibly angry like a child being corrected. He then screamed, "I SAID HOW MANY GLASSES--CAN'T YOU HEAR?!"
The entire time, his boytoy was laughing hysterically, and the bartender kept looking over at him for validation like a middle school kid trying to impress his crush. It was humiliating, uncomfortable, and embarrassing to witness.
When he finally asked what else we wanted, we were ordering a Malibu pineapple for our niece. As we quickly double-checked with her, he screamed again, "Hurry the fuck up and tell me what you want." Immediately after, he and his little friend celebrated--laughing, dapping each other up, and acting like being a complete asswipe to paying customers was the highlight of their night.
For context, we are bartenders ourselves who work down the street. We are patient, respectful, and extremely generous tippers--especially to industry staff. We don't expect smiles or special treatment, but we do expect basic human decency. What we experienced was vile, aggressive, and completely unprofessional. This piss boy should not be allowed behind a bar, and frankly appeared intoxicated or otherwise unfit to be serving alcohol.
One employee single-handedly ruined what should have been a special night and seriously damaged the reputation of a place we've supported for years. Do better.
