I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I love this jeweler. The staff is incredibly nice. Courtney in particular was super helpful in an…read moreissue with a watch (which I had bought elsewhere). Their jewelery is gorgeous.

Oh man! There's nothing else like Aro in Austin- or anywhere else, tbh. It's a tiny storefront that…read moreis filled with sunshine, plants, and the most exciting collection of jewelry you will ever find. (They also have some home goods, stationery, and clothes, but the jewelry is the true star.) Leslie, the owner, (who is super sweet by the way) stocks hard to find jewelry lines from emerging designers. There are different styles (chunky statement necklaces, so-small-they're-almost-invisible earrings, etc) but everything is artfully made and so so beautiful. Whenever I visit, I want it all. Plus, the shop itself is so pretty that I always end up snapping a couple pics on my phone for home decor inspiration. Since everything is made by legit designers, the price tags are definitely not what you'd find at Forever 21. But, there's a pretty good range- In addition to the $200 things I really want, I always find $40 or $50 things I really want. In conclusion, anyone who needs to buy me a present, go here pls!

I love Aro. They stock a thoughtfully curated, eclectic selection of jewelry, clothing and gifts…read more The owner, Leslie, is kind and super funky!

I love this store! Fail Jewelry has long been one of my go-tos for jewelry. I describe it as…read moretrendy but classic; these are pieces that you will keep for a lifetime. I seriously get so many compliments on my Fail necklace. And I appreciate the fact that they keep it affordable too. The store also sells handmade products by other makers. All super cute. All super affordable. I feel like I'm treating myself every time I just enter the store. It is absolutely gorgeous. There's lots of natural light, exposed wood beams, pretty rugs & good energy. Like, can y'all just interior design my life, please? Thank you.

Wow!! This is the perfect place to find some of the most elegant yet affordable pieces. Jewelry for…read morewomen, men and my home. I want everything!! What a great local Austin, TX find! I will visit every time I'm in town.

Girls were amazing and helpful! Thanks for helping our girls weekend be more memorable!read more

East side of DT ATX across the Whole Foods. You can park in the Whole foods garage (just buy a…read moresnack) and the garage will validate up to 2hrs. Look for the small signage for the shop entrance. Nice friendly no pressure staff. They charge 14.00 I think if your bracelet fell off (even if you didn't get it from them) which happened to mine. Then I added another.. why not. Super quick. In and out in less than 10min. They have rings, necklaces and other classy dainty jewelry to choose from. Check them out! Very reasonable prices. I got the 14k overlay 54$ and a charm 16$ to layer. They have 14k if that's your jam.

I'm absolutely speechless--in the best way! Caleesi exceeded my expectations by helping me redesign…read moreand modernize a treasured family heirloom ring. The blue stone originally belonged to my grandfather and was set in his ring. After he passed, my mom had it reset in the 1980s and added the diamond. Caleesi thoughtfully repurposed the original gold and helped me create something new and uniquely mine while honoring its history. When I saw the finished piece, I was completely overcome with emotion. The result is stunning, and I couldn't be more grateful for the care and artistry that went into it.

I recently brought in my late father's rings to be resized and added sizing beads. These hold…read moresentimental value to me, and I loved how they looked worn with the memory that reminded me of how he wore them. When I picked them up I was shocked and disappointed to find that they had been polished to a high shine. They looked like completely different rings and not the ones I remembered and cherished. I understand that jewelers often polish after resizing but I wish I had been asked first or at least given the option to decline polishing. Changing the finish without consent can really alter the meaning the piece carries. While the resizing itself was done the lack of communication about altering their appearance was heartbreaking. I would advise anyone bringing in sentimental pieces to clearly state their preferences. Additionally the sizing bead spacing is also inconsistent even though both rings were meant to be the same size. One ring fits comfortably while the other causes pain because the beads were placed closer together. They did offer to correct it. I've brought pieces here over time and overall I do think they do a good job. Despite this and a couple other hiccups in the past I do believe they do quality work. Unfortunately, after my most recent experience I will not be returning.

Great customer service! I went in without an appointment to get my daughter's necklace repaired…read more Instead of me dropping off and getting pushed back, Arcadio and team immediately took it back and repaired it! 10 minutes later I was set! To top it off, it was free of charge! Thank you!

Needed a watch battery. They took me right away. Charge $15 fast and efficient highly recommend.read more

My sister and I were in Austin and wanted matching jewelry to celebrate her milestone birthday…read more From the moment when we entered the store, we loved the vibe. Saleswomen were knowledgeable and personable. So glad we overlooked run-of-the-mill chain jewelers and came to Eliza Page. Thank you for the help, Madeline! This is a must-stop when looking for jewelry in Austin.

I'm out of town. Wanted to buy a pair of hoop earrings. One of the store consultants tried on the…read morepairs I was thinking about and sent me pictures to help me decide. They sent them the same day. Great service!!!!

Best experience I've had with a jeweler. Came in for a repair and they offered same day service for…read morehalf the cost of my previous jeweler. Learned a lot about the owner and the business. Inside the fiesta, take a left and go all the way down to the last store.

Love the owner and Chita been coming here for years. Some times in and out jewelry repairsread more

I stopped by in search of a unique zodiac pendant that I could wear daily without being…read moreoverwhelming. I had considered various options from other designers and online stores but sadly those pieces were just too large for my liking. That said, while the store did not have any zodiac pendants on hand for visuals, Bill was kind to show me two catalogs. I browsed both and finally selected a piece in 14K yellow gold - made to order. It took about a week (purchase date to completion) - 5 business days - and I was very pleased with the final product. Overall solid experience - I do recommend.

Phenomenal people work here. Happy to have found our jeweler in Austin, TX. Great selection of…read morewomen's bracelets in both gold and diamond. Variations of gold too based on your preference. We were pleased by our time spent at Joe Koen and Son Jewelers and appreciated supporting a generational local business.

I was so disappointed with the customer service I received at this location. The sales associate…read moredid not engage me & when I asked questions, it seemed like she did not want to be bothered.