After a satisfactory experience last time I visited, I planned to book a big party here with 13 guests to celebrate my Grandmother's retirement, I was a big decider in choosing this place for her as she wanted somewhere we all can gather to celebrate her retirment, which included a place which suited my Gluten Free needs. This wasn't the best place for it, but it had to be somewhere local for everyone to visit, so we decided that here would be our best bet.
I knew the pricing here was a little expensive, as in my previous visit where I had to pay £5.50 for a child's portion of 2 gluten free sausage, frozen mashed potato and beans but as it was a special occasion we wouldn't mind paying the extra few pounds , it seemed they was nothing they could do to ruin this great business for them......
but they was.
I called in today, just for a coffee with my Grandmother and her friend who would all be coming to this party, just so we all could check it our once more. We all ordered a lattee, it come to £6.75, £2.25 each, they is some places that sell coffee cheaper but overall this was not a bad price, until you consider the circumstances.
I understand the resturant was quite busy, but 10 minutes for a coffee is an outrage, It was like a football match, the staff making subsitutions to make my coffee, a coffee should only take a few minutes, and one member of staff and not 10 minutes. When it did arrive, The coffee was not stirred, waiting 10 minutes for a coffee and it not being served makes me question what on earth they was doing, they was more than enough staff, and some of them were just hanging around with each other, while I waited and waited.
Once my coffee arrived, I was not given a spoon to stir it, the 2 other people in my party was given a spoon but I really feel everyone should have a seperate spoon, not many people were having coffee in the resturant so they was more than enough spoons to go around, or so you would think. The coffee was awful as well in my opinion, I actually had to leave half of it, and I am one of the biggest coffee drinkers, and they is never really a coffee what I find dissapointing, but today it was.. I have never left a coffee in my life, as I am a big fan of the beverage but today I did.
My coffee came with a biscuit, which should not be in lieu of a spoon, because as you know from reading my reviews, I am coeliac and couldn't have it anyway.
I also find this pub very old fashioned, they is comments on here about it being modern but it still has an old fashioned sense to it in both the pub area and the carvery area
They is a few toys for children to play with, but I don't think the area is that nice as it is near a fire exit and in my opinion is not worth being their as it ruins one of the quiter areas of the pub.
Unlike on my first visit, the staff really didn't stand out. The waiter didn't say anything when he finally brought over my coffees, not even an apology for the long wait.
The food isn't bad here, it isn't something to shout about either and considering the coffee situation as well I have to give 1 star, you shouldn't have to wait 10 minutes for an awful unstirred coffee, I wouldn't mind waiting if it was nice but it wasn't and even the people in my party didn't enjoy their latte too much. read more