fantastic response so far. he came out during our snow and ice event and got my garage door cables…read moreand springs replaced the same Day I called!!! ordered anew garage door to be installed in a couple of weeks. Great service!!!

I had a "noisy" garage door. A call was made to Guest…read moreGarage Door. Nate was prompt and on time, diagnosed the problem within 5 minutes and had it repaired in less that 30 minutes. The result IS an AMAZINGLY QUIET door. I HIGHLY RECOMMEND calling Guest Garage Door for BOTH repairs AND replacements. No need to call anyone else BUT Guest Garage Door Company!!!!

I had a motor that had gone bad in my 30 year old garage door opener, and they sent a technician,…read moreJohn, out the same day I called for service. John looked completely over the old opener, and determined whether or not it could be salvaged. As I expected, the age of the old opener forced me to consider replacement, as there were very few options on replacement parts for such an aged piece of equipment. John went over all the possible choices they had available and costs, including chain driven versus belt driven openers. Since the one I was replacing lasted for so long, I decided to go with a similar chain driven model. It also happened to be the least expensive route. About two hours later John had removed the old and replaced with the new. In that time, I was also able to find an admittedly small coupon online, which John honored. He also threw in an extra remote free of charge. This business was top notch, from the pleasant call I had with them in the morning to the technician in the afternoon. Definitely give them a chance with your garage door needs in the future.

Dylan Davis came to my house because the chain was jerky on our garage door. He was very friendly…read moreand patient in explaining the process for the fix. He clearly answered all of my questions. We ended up purchasing the rehaul package as our new build house was built with some cheap stock parts on our door. It was a great value and our door now works so much better. I would hire Dylan Davis every single time!

Our door track was hit and twisted. The crew can out and not only fixed the track, but also made…read moresure that I could push it up by myself and pull it back down. They did such a great job and were so professional and friendly that I have called them back to work on two more. Very competitive pricing, if not lower than their competitors.

DO NOT USE THIS COMPANY. Cannot in good faith recommend this company due to its lack of…read moreprofessionalism. 1. When we signed a contract with this company, I was told someone would be in touch to get us scheduled for the installation of our garage door and that it was 1-2 weeks out for installation. No problem with that. But I never received a call to get us on the schedule. I had to reach back out to the company twice to get it scheduled. 2. Once I was scheduled, I never heard from the company again. I received no confirmation call in the days prior to the installation. 3. I was scheduled for installation at 8:00 am on a Monday. I reached out to the company at 8:30 when no one had shown up, and I was told they had a meeting that ran 30 mintues over, but that the team was on their way. They did not show up until 9:30 ( an hour and 30 minutes after my scheduled install time). 4. The same afternoon we had the door installed, there were issues with it catching and not opening/closing properly. 5. I was scheduled for the service team to come out and work on the door the following Thursday at 8:30 am. I made the simple request for the company to call me in advance to let me know they were on their way (I do not live at the location where the service was being performed). Not only did I not receive any sort of call, but the team arrived at 8:00. I only know this because the tenants who live at the location texted me. Zero contact efforts were made on the company's behalf, even though I am the owner of the property. I then called in to speak wiht the manager (Chance) and let him know how displeased I was with the service from the company. It was a very disappointing and disgraceful call as he simply wanted to make excuses for the lack of courtesy and respect I was being shown rather than take ownership of the situation. I am giving a 2 star purely because the installers were lovely and I do not hold them accountable for the lack of professionalism by the "leaders" of the company. The door is okay quality if it decides to work properly mving forward. Time will tell on that one. Needless to say, we will not be using or recommending this company for any furhter or future projects. Disgraceful.

Had a broken garage door spring during the extremely cold sub-freezing weather. Called Winchester…read moreOverhead Door late morning. They came late afternoon and made a temporary fix to get the door working, then returned the next day with the permanent fix since my door required special parts. Good job.

From the owner: With over 30 years of experience, we bring old-school craftsmanship to every garage door we…read moreservice. At Winchester Overhead Door Service, we pride ourselves on combining time-tested skill with today’s reliable products to deliver quality work that lasts. Whether it’s a repair, replacement, or custom installation, our hands-on expertise and attention to detail set us apart. We believe in doing things right the first time, treating every home as if it were our own.

Tuesday 4/13/2021: I contacted Overhead Doors of Lexington,…read moreKY because one of our rental homes garage was not working. I looked at the garage and it appeared that the spring was broken. I made an appointment with OD of Lexington to come and look at the garage the next day, Wednesday. The OD of Lexington advised it would cost about $190 to replace a spring. Wednesday 4/14/2021: I contacted OD of Lexington early in the AM and was advised they would text/call when they were in route to look at my garage. They contacted me around 0830, saying they would arrive between 1-3pm and would contact me when they were on their way. They contacted me and showed up at 230pm (within their window) to fix the garage door. The work they did: They replaced the garage door spring and made sure the door was in good working condition. Cost for new parts and service: (new spring, labor) $180.00 I paid over the phone. Convenient! Well, worth the money. Thank you Overhead Doors of Lexington! Great job. Jim W

Gave a quote of $180-$270 for installation and garage door spring. Charged us $336.00 once arrived…read moreon site. Called company and they said springs cost various amounts etc when we had already discussed size of our garage door on the phone.

My garage door was not functioning properly. I contacted their number and the technician was at my…read morehouse less than 3 hours later. He completed the necessary repairs very quickly, and charged a very reasonable price. Super nice, professional, and friendly. 5/5 stars for sure!

Sat April 11 2026.... If you want the best service go no further.... Came out and fixed an old…read moresystem that few would even attempt. Reasonable cost with no hard sales attempt or B.S. I would never use any other service but this Overhead Door business alone !!

Very good, quick service. Came to my house on a Saturday to fix the issues on my garage, which I…read morevery much appreciated. I highly recommend using this company for service.

John just finished installing our garage door in Lexington. It looks awesome and is the best…read morelooking door on our street and I could not believe how affordable it was. I know Overhead Door was significantly more than Pro-Line and I would have paid more knowing how awesome the service was. Not only will I refer him to everyone I know , I feel like I have gained a new friend. If you want world-class service by a world class person make sure to call John at 859-353-1104.

What can I say? The warm and fuzzy feeling Men get (Gals too!) when their garage is updated with…read morethe rest of house is awesome! Nothing particularly earth shattering but nice to have my old creaking, janky, greasy, half broken garage door replaced. The panels were nice and tight fitting, with new guides and weatherstripping. Mine was a bit more interesting due to low clearance and the need for two tracks, which they handled without any additional fanfare. They noticed my boxed up garage door opener in the corner and asked if they wanted to install it for me. Additional fee but absolutely worth it. I could have spent an entire day fiddling but these guys had it up lightening quick. Pleasant folks, nice and answer the phone when you call. Communication was good as were their prices. Even spends the time to me plain the differences ( like everything else- my house isn't normal) between systems, insulated, windows and other options you didn't know existed. 10/10 would recommend.

We had a problem with our garage door not closing and were in a bind to get it closed quickly as we…read morewere leaving the house for over a week. I did a search for local companies and found this one. I called and explained the situation and received a call back within minutes from a service technician. He walked through how to fix it myself. Not many businesses would do that so it was much appreciated. I will keep this in mind the next time we need service!