please stay away from HSBC France especially when you are not from France, they are proud to call…read morethemselves the bank they are the worst. no matter if you have 20K on the account, they have spending limits, you cannot spent more than 3K, no matter if you have the money or not. customer service is the worst to none....seriously never been so frustrated with a bank. cards that stop working and you have to wait 5 days for a new card, they don't care if you can or cannot do anything else. stay away, stay away!!!

0 stars would be generous…read more My experience with HSBC France has been atrocious: * Online portal not working * Faulty and absurd password systems * Unfriendly and unhelpful customer service * Financial statements that have disappeared entirely * HSBC contacts simply not showing up for scheduled calls I am accountable for not doing my own research before signing-up with them and am living with the results until I can close my account ASAP. I hope those of you who were smart enough to research beforehand can benefit from my review.

Disastrous on line banking service: impossible to make a wire, impossible to send complaints…read more "Conseillers" completely helpless and inefficient!

This branch is extremely inefficient even at the simplest tasks. It has so far taken me 4 visits,…read morecosting hours of my time, and I still haven't even gotten to the step of signing any papers. To completely set up my account will take at least two more visits from what I was told. In the first visit, I went into the branch at 1:30 PM, and was told the "advisors" are not available until 2 PM. So I waited. As soon as it turned 2 PM, I went to the waiting area and there was no one yet. A French speaking lady made copies of my documents, and asked me to leave my email address. Since I don't understand any French, I think she meant that I will receive an email with English version of the bank account related documents. So I waited for a week, no email for BNP. I went for a second visit to check what's going on. The bank was overflowing with people waiting to open accounts and I was told by the front desk to wait among the crowd. After over an hour of wait, I walked up to the French speaking lady to explain my situation. She asked for my documents which I didn't think I would need (since she has already made copies previously), and said I have to come back with them. So the next day I went in for my third visit. After another hour of wait, the same lady came and made copies of the same documents, again. This time, however, she handed me a business card and told me that I have a rendez-vous on the next day. So I came for the rendez-vous on time, but still waited for 30 minutes to see the person I am supposed to meet. Unfortunately, the computer system broke down while I was there, so after waiting for another 30 minutes, I was told that they cannot produce any documents for me to sign, so I have to come back again to finish the process. And after the next visit, I will need to stop by yet again to collect my card. That's a minimum of 6 visits and 6 hours of wait until I can fully set up my account. What's worse? The staff don't seem to be apologetic about their ineptness. They are perfectly comfortable about keeping customers waiting for hours and coming back repeatedly to simply open a damn account. I don't know if other branches or banks in Paris offer the same disastrous service. I wouldn't recommend this brand if you have other options. The geographic convenience is completely outweighed by the extreme inefficiency of the staff.

My husband and I were faculty members at a university in the USA…read more We retired about 10 years ago and have a small apartment in Paris. we opened LSL bank account. it is unbelievable how supportive we have from Marcus Lopes from bank Thank you Marcus

Tried to withdraw at the atm and after entering pin and amount, atm returned my card and stated…read moretransaction cancelled for no reason. Ok but then I was charged a fee. What the ...!!! Now I am disputing it and trying to get my money back. Worst experience I've EVER had in the entire EU

difficile a dire si mon probleme est commun. Je suis Franco-américaine, double nationalite…read more residente aux USA. Deja 3 mois depuis le debut des démarches pour ouvrir un compte en france. Cela prend 24 hr aux USA. BNP ou la France? incroyablement lent. pas de compte, pas de service électricité. une tonne de paperasse et snail mail. Sllooooow. I never thought I could buy property in France faster than I can open a bank account. even being born in France!

Stay away from this bank at all costs !…read more The worst customer service ever. Rude, totally inefficient and unreliable financial institution. Unable to have access to my online accounts after tons of mailed codes and SMS and now they are asking me 13 euros to have one statement paper copy. More over for years they kept charging me dubious fees. Choose any other bank but this crooked one. They will give you a nervous breakdown.

It is never easy to change banks but after 11 years of disrespect and neglect ... I'll do whatever…read moreit takes. Avoid this bank!!! It is the worst client service I have EVER encountered.

My experience is that they are extremely disrespectful. If you're not rich, they treat you like a…read moresecond class citizen.

My account is with the International branch on the Champs-Elysees, but Yelp doesn't list that. So,…read moreI'm going to slam them here. Since the bank was sold, the service has been horrible. No one seems to know what they are doing. My bank rep tries to cover up by being stunningly rude. So okay, I thought, I'll go to a different bank. Barclays has a legal obligation to move all my automatic payments to the new bank. They are refusing to do so. Either they are rude or they are evasive. The only detailed information I have gotten has to do with closing my account, which would require me to transfer everything myself. I got this information in a phone call from the bank manager, who seemed upset only by the fact that I had obtained her contact info. My advice? Stay away from Barclays. Just go somewhere else. Many French banks welcome Anglophones, while Barclays seems to be trying to chase us away.

Great location near the four seasons with an outside ATM, we used it several times on our trip!…read moreAlways good to have some cash on you for car rides or tips at bars

I know it's kind of strange giving 5-stars to a bank especially given the charged international…read moreeconomic situation, but I absolutely love my bank, and the various bankers that I've dealt with at Crédit du Nord. I was literally wooed to Credit du Nord many years ago while working for a production company that had an account with them. I had them on the phone almost weekly to deal with annoying wire transfers, faxes and confirmations. They were always super sweet and professional. My contact there offered to set me up with an account. I already had one at LCL but wasn't happy with them so I accepted. The experience was night and day. My new banker really took the time to understand my situation, which as a freelancer was not always the most stable, offering great rates and helping with last minute freak outs to transfer money from one account to another. My original banker there left a few years ago and it was tearful saying goodbye to someone who was so supportive and available to me throughout the years. My new adviser is really great too and is always available when I need her. Can't recommend this branch of Crédit du Nord more!

Great ATM. Very convenient and easy for us to use. This was in Paris and there were plenty of the…read moreatms around on streets that were well used. We felt very safe using them. Also found this bank in Spain.

We used this ATM a couple times on a recent visit to Paris. It was located in a busy commercial…read morearea, so it was safe and accessible. ATM was easy to use and gave us excellent exchange rate (dollars to euros).