The overall courtesy, asking questions as to my requirements and locating a few cars that meet what…read moreI wanted. It is a great and diversive dealership that has a history of service and commitment.

I went to Sansone at my scheduled appointment of 9 am. It took about 10 motor someone to…read moreacknowledge that I was there. I waited 3 hours for an oil change. I didn't need any other any additional work done. Now I know they do a multiple step inspection. They restated the tires. Which I see one has a nail in and no one informed me about. I was told that I would get a car wash. I did not get a car wash I showed a coupon I wanted to use that gave me $20 off of a $101-$300 purchase they took off $7 smh. I inquired about the wait and was told yea you all showed up at the same time. How rude! I had a 9 am appointment and I spent 3 hours in the dealership for an oil change..... so disappointing because now I have to find another Kia service department which is so much farther from my house.

Got a used 2024 Mustang because 2 out of my 10 side pieces said my car was too slow before this one…read moreso it was time for an upgrade. They surprisingly gave me good trade in value for my "Piso Schitt" car. I got an amazing deal on this STANG. Be cautious of them trying to add an additional warrantee and be cautious of them accidentally adding your trade in value to the final purchase price... Overall it was quick and easy to buy. The license plate transfer was a flop might be easier to do at the DMV. Anyway to all the ladies out there that want to hear my engine rev in your local Taco Bell Drive Thru, just message me, I gotchu.

Requires potential clients to go into the dealership to talk pricing…read more Based on the online reviews from several services, I think NOT traveling into Woodbridge may well have been the smartest course of action. Also, this is the one dealership of 8 I contacted that refused to provide an Out the Door price in any form (phone/email/SMS or to CarEdge). "Must be in person". I respect the fact that this is their business and this approach must be working for them. Though, like most of us, I dont have unlimited time to travel to 8 dealerships and conduct multiple negotiations.

They mark up with bunch of fee up to $12000 from their price list…read more Beware don't di business here. 2024 Ford expedition max price was $32.995 with negative equity from trade in $6500. Now they asking full payment $51.500.

1 Star is too much Avoid This Dealership…read more This was one of the most frustrating car-buying experiences I have ever had. I visited this dealership fully prepared to purchase a vehicle and was kept waiting for more than two hours. I gave them a second chance and returned the next day, only to be kept waiting for another two hours. The complete lack of respect for a customer's time was unacceptable. What was even more concerning was what happened when I was ready to finalize the purchase. After discussing the price and preparing to bring payment, they suddenly added approximately $5,500 in additional fees. These charges were not presented transparently from the beginning and completely changed the deal that had been discussed. The entire process felt misleading and unnecessarily complicated. Instead of providing clear information and professional service, the staff came across as rude, dismissive, and unprofessional. Simple questions were met with poor communication, and there seemed to be little concern about earning or keeping a customer's trust. Buying a car is a major financial decision, and customers deserve honesty, transparency, and respect. Unfortunately, this dealership failed in all three areas. I strongly encourage anyone considering doing business here to carefully review every number, every fee, and every document before signing anything. I walked away feeling that my time had been wasted and that the dealership was not operating in a way that puts customers first. I would not recommend this dealership based on my experience.

Great buying experience with Greg Fahy, Erik Bucchi and RJ Staton. Very knowledgeable and…read moreprofessional. Value my loyalty as this was my 4th car purchase at the dealership. From the sales experience to service that is friendly and fair - no upselling! I've just referred another family member there and she will be picking up her car there tomorrow.

Do not go here at all. The reviews on Google must be bots or have deleted reviews because I went…read morehere to get my 2011 Subaru Outback checked. they add stuff on top just to take all the money from you without actually fixing the issue. Also the people at the front are not caring and they know it. i understand you do it for a paycheck but to outwardly tell people that it's your fault that you brought in a car that needs to be fixed at service center makes no sense. If it needs to be fixed, it needs to be fixed. Provide that in the initial diagnosis. But they won't because they don't care. They would rather blame you.

My wife and I both just sold our 2020 Lexus' so we decided to put the profit into buying a nice…read moreused vehicle so we can start saving more money and get closer to our financial goals. I came across this dealership online and i wish i didn't because I would not recommend this place to anyone. They don't have a total purchase price on their website and when i called they still wouldn't give me the total price of the vehicle unless i came in. They have absolutely no people skills and extremely rude. However i did have them give me the price over the phone after i filled an application which i totally regret. Due to my credit i was approved for certain vehicles however i wanted one specific vehicle. The finance manager told me i would have to put more money down. (Which is not a problem i was actually planning to put more than half of what they're selling it for.) of course i didn't say that to her because i wanted to see what kind of offer they can give me. I asked her if i put more money down then i can get the vehicle I want and then she told me i would have to see if they would approve that. Which totally contradicted what she told me 5 min earlier. I mean it is absolutely ridiculous. Little did they know if they had better skills with people they could of made 2 sales on luxury vehicles today. Maybe would of bought one and paid in full in cash. Simple mistakes can cost. WORSE DEALERSHIP

WOW. I called and asked how much the were asking for a…read moretruck. I was told they didnt know because the price of the truck was written on it and it was at another lot. LOL When i told Bridgette I was not going to drive there until I knew how much they were asking she hung up on me! I called back thinking there must've been some mistake and she confirmed that the only way she could possibly find out the asking price was for me to drive there and go with her to see the truck. Then she hung up on me AGAIN. Incredible. Avoid this place at all costs.

I can't speak for other people on here but I can say my experience was the complete opposite…read more I went in, initially looking for an SUV. I didn't find what I wanted in my price range but the staff was great. So great that when I decided to revise what I was looking for, I went back to see what else they had. I really can't say enough good things about the experience I had - most especially with Miguel and Chris. I was not an easy customer to deal with. I even really put one of their salesmen through the wringer when I started feeling sick. I went to the dealership right after work and ended up spending too much time chatting with Miguel about this car and that car. By the time it was time to fill out some paperwork on a car I was taking for a little extended test drive (awesome, by the way, that they did that for me), it was 9pm...and I hadn't eaten anything since about 1pm. I just suddenly felt really sick - I was shaking, my head was pounding - it was awful! When Miguel could see I was really needing to get home, he rushed everything to completion for me. I'll admit I ended up not buying the car from Loman but I would still highly recommend them to anyone looking for a car. They were friendly, helped answer all my questions and I loved that I didn't feel bullied. The first night I went there, when I couldn't get the SUV in the price range I wanted, Chris said: "Hey, listen - I'm sorry we weren't able to make a deal tonight but if you decide you want to take a look at some other cars I hope you'll come back." So, of course, I did. If you're looking for a car, please give these guys a try. When you go, make sure you talk to Miguel. He's awesome and he'll work hard to get you in something you like within your price range. And if he just can't, he won't bully you into something you don't want.

Horrible customer service. They scheduled me a service apt for my KIA. When I showed up they said…read morethe service dept was closed and was also very rude.

"Hands down one of the best car buying experiences we've ever had! I brought my girlfriend Marisol…read morein one day to buy a car at Sansone Toyota and we worked with head salesman Quentin Washington. We also met the owner Dean and he was very nice. The entire team was awesome too -- finance manager, everybody -- they all made the process smooth, answered every question, and got us a really great deal with zero pressure. We love our new Toyota and the service department has been excellent as well. If you're looking to buy a car, go to Sansone Toyota. The whole team will take good care of you. Highly recommend!"

Waiting for plates one month and staff very nasty and not understanding. Asked to have fedex so I…read morecan drive the car can not get a straight answer. People there keep you on hold for 30 minutes.

All I can say is, don't sleep on Enterprise Car Sales for your next used car purchase. I purchase a…read moreused vehicle a little over a month ago. I am so happy with my purchase. I browsed for cars online, I knew how much I wanted to pay monthly, how much I wanted to pay overall & how much I wanted to make as my down payment. By the time I made it to Enterprise, I had 3 approvals. I test drove 2 cars and left with my car in a couple of hours. There was no haggling & no hassle.

Thanking my son, Artis Hemmingway, who works for the company, Enterprise Rental in Edison NJ, I now…read morehave my beautiful Chevy Tahoe. - I was in the market for a new truck but was going to wait until Spring 2025. I rented SUV's from the Raritan location,and fell in love with a different truck. After asking. Ashley, the manager from Raritan , how would I go about obtaining that particular truck, she said sales would give me a call.- I rushed home and call my son and told him I was serious about getting the truck. I shopped around first , only because it's the smart thing to do, but then my son told me , you need to get a new car now as your placing more miles on your trade and the winter is coming. Artis continued by saying, "I work with these cars everyday and for you, the Tahoe is perfect and no need to go anywhere else. Our cars are certified and we stand behind our commitments." After speaking meeting Ariana from sales, I knew I was in the right place. She was so welcoming and upfront with no haggle tactics! -Honestly, I think I was the haggle. Told her I would be back as my schedule was extremely crazy. Everyday my son , Artis Hemmingway, would call me for updates as to when I was going to get the truck because he told me," Mom if you love the truck and the price is right, GET IT AND DO NOT WAIT! It won't be there for long." See I had been in love with Tahoes for years! When I drove the wagoneer, I loved how big it was but after my research, Tahoe still came out as the supreme choice! I then came back to the sales team , that's when I met Jordan, who took the reins while Ariana was out. We test drove other cars as I wanted something to compare. Again , when I got home , called my son, who I have to thank for his patience. I apologized for bugging him on his days off but he calmly said, " Purchasing a car is huge deal and commitment, especially a used one. You have to be sure. But this is why I told you to go to there. You will be in good hands."-I came back, met a different representative by the name of Josh who was extremely helpful and after my family went to test drive the Tahoe and gave me the green light, Josh got the truck down to Iselin. Corey, the manager was extremely helpful and professional as he worked closely with Ariana on the sale. There were 2 other managers , as I met all 3, who also were great . Corey and the other managers, went over the top to ensure I was comfortable with my sale and got everything I needed and wanted! Their sales team, w/the highlight on Ariana, made this experience a stress free moment and I truly will purchase cars here in the future (next few months for my business)- Again, I have to give Artis Hemmingway, the top kudos as I would have never thought to purchase from Enterprise! Thank you Artis for helping me with my decision for this vehicle!!!! I absolutely Love my new Truck. Thank you guys again and I will see you in a few short months to purchase company cars!