My RV's USB port fell behind the dash. The manager ordered a new, more secure part, installed, and…read moremy RV was ready to pick up on time. Highly recommended. Emma Blo

Just wanted to give a shout out to the team at Franklynn Automotive. I just recently used their…read moreservice for the first time and it was great. Steve, GM, and Kate, administrative prez, did a fantastic job on letting me know issues and worked with me on price. I felt very comfortable and assured that things would get done that needed most attention. Will definitely use them again. Kate gave me a detailed itemized list of issues with my truck. Great to know. Steve worked with me on parts and was relieved he could parts at an affordable price. Great service overall! Oh and the owner, Dan, was quick to respond to my messages which I greatly appreciated!

Love this place!! The best for my rideshare vehicle!…read more They give me heads up suggestions and make sure to get me competitive pricing.

THERE'S A THIEF IN THIS SHOP. I really wanted to give these guys a good review, but the techs there…read morehave sticky fingers and now I'm out a $200 knife and have a broken hub cap. That's what I get for assuming the shop had some integrity. Now I know why they have this sign up. These guys will steal and break your stuff and act like it's just part of doing business with them.

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

I'm satisfied with the repair and the way the staff handled everything. They were professional and…read moregave me a clear explanation of the work. It wasn't the fastest service and the cost was a little higher than expected, but the car is running properly now.

Ken was so great from the start. My car broke down and he said come on over we can look at it…read moreright away. Everywhere else had days out wait times. I went over and Ken was extremely friendly and helpful. They diagnosed what was wrong and they began working. It was a a couple hour turn around. Excellent service.

I had set an appointment with pride auto care to get some work done on my vehicle and when I talked…read morewith them over the phone explaining what needed done they said that they could do the work with no problems, so I took time out of my day 45 minute drive to go all the way down there and it was a waste of time. They said they couldn't help me and that I needed find another shop,This is the most ridiculous thing I have ever encountered!!! worst experience ever. I would not recommend this place to nobody. VERY VERY bad customer service!!!

They are honest and reliable. I wouldn't go anywhere else. I have used them for several years.read more

After receiving a recommendation and reviewing the comments on Yelp here about Platinum I called to…read moreschedule an oil change and a complete overview of my daughter's car before she takes it out of state for college. The service was stellar and the price was amazingly reasonable! No gouging or over-recommendations were given to make me feel mistrust (which is exactly what happened at a prior auto service business that is very prominent in Highlands Ranch). The trust level is impeccable!! Thank you to Jimmy for all the great service and giving a father some reassurance sending my daughter out of state with her car!! Cannot recommend them enough.

I initially reached out to Christian Brothers on Yelp for a quote to repair my car and was assisted…read moreby Jared. He helped me to determine a price for service (very, very reasonable) and I scheduled the appointment from there. Upon arriving, I was immediately helped get through the details of my repair and we were off to the races. Because I needed a ride upon departure, they provided a free shuttle (most places will not) to my residence. Once finished, they contacted me, I scheduled another shuttle to return (again, most places will not do this), and within 12 minutes, I was on my way again. Back at their shop, they explained my bill, the work they completed, and we took care of the bill. I am extremely happy that I found these guys. They provide excellent customer service, their genuinely good people, and I would recommend them to anyone needing help with their vehicle. A special thanks to Devin for his orchestration of the entire process. Kudos! FIVE BIG STARS!

I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

UPDATE: 2 months after repair the Check Engine Light came on for same issue. I reached out to the…read moreguys and they told me to swing on by when I can. I stopped in and they quickly confirmed the issue and the following day they had the new part in and replaced the part that was faulty - all covered by them - no charge to me. 5 Star! Original Review (April 6th) Was super pleased! Brought my Cherokee in and they gave me a free diagnostics on the spot - I set an appointment for two days after. They got me in, completed the repair, made recommendations and I was on my way. Super competitive pricing. Highly recommend.

Amazing group of people super understanding and very professional may I add super talented!!!!!…read more10/10 recommend.

I found Jeno's Auto Service very good to deal with, and concerned with my satisfaction and safety…read more They will mount and balance tires from the Tire Rack, which will save a consumer a lot of money if you go and pick the tires up yourself in North Stapleton from Tire Rack's warehouse--free shipping! Their price for mounting and balancing the tires is reasonable. John, the writer and the other staff are pleasant and chatty, and when they commit to a price and a deadline, they keep to it. In my case, when my initial mechanic was taken ill halfway through the job, owner Steve Horvath did my work himself, with some no-charge extras thrown in without my asking. The work appears to have been done very well. They lent me a serviceable car to get me home in pouring rain, they offer a discount of 10% on labor (up to $50) for AAA members, and Jeno's offers, for no extra charge, a 24 month/24,000 warranty that most other shops don't match. They have a good reputation in the local community, a lovely newly-enlarged facility, and a very good attitude toward a customer's satisfaction. They are an excellent business with which to deal.

Jeno's fixed the ball joints but didn't fix, or tighten the lower control arms and then somehow did…read morean alignment on my car. Thanks, Jeno's, you lost me as a customer! Too bad I can't give 0 stars. If I drove on the highway or in the mountains your shoddy work could have gotten me killed!

Mobile mechanic that doesn't overcharge? Check. Able to…read moresqueeze a smallish job in? Check. Will I call again? Check, Owner and an apprentice came out to me for a new starter. I paid for the parts up front, then labor after arrival. The work was fast, both were personable and funny, and explained another quirk of my new to me old car. From dead in driveway to driving to work in three hours.

Timely, honest, reasonably priced, and competent. Would highly recommend this business.read more

I contacted Stop Shop (Todd) after Jiffy Lube rotated my tires and told me I had a week left on…read morethem. I was stressing out about the cost and expense. Jiffy Lube was going to replace but were unable to for a strange reason. I started doing research immediately and read about how honest Stop Shop mobile mechanic is and also the convenience of having him come out and do the work in my garage/driveway. Todd came out and told me my back brakes are fine and front ones are even better, that I have maybe years left. This was amazing to me, but I have read similar reviews as well. What a good guy and the least I can do is give a stellar review here. I wanted to pay at least a service fee, but it was out of the question for him. I put his number in my phone and will call when my wife's car needs brakes since we drive it much more. Will also tell friends and family about Todd and his company.

Todd came and inspected my brakes after the dealership said I needed new brakes. He found my back…read morebrakes were almost brand new and my front still had half life left. I greatly appreciated his honesty! He refused any payment for his time. I will definitely use him when I actually do need brakes!!