awesome service great crew and very knowledgeable about cars and the customer service is greatread more

Potential applicants should do their homework before considering employment with this franchise…read more Based on what I personally witnessed and experienced, I observed what I believe to be unfair and racism also inconsistent treatment of employee, which left me with serious concerns about the workplace culture and management decisions. I am particularly troubled by what appeared to be disparities in how certain employees were treated, as well as hiring decisions that, in my opinion, did not always prioritize the most qualified candidates. These observations are based solely on my personal experiences and perceptions. I intend to discuss these concerns directly with Mike and management. I encourage anyone considering employment here to read employee reviews, ask questions during the hiring process, and make an informed decision for themselves.

Excellent service; came the following day for a water leak. The price was reasonable. I would…read morerecommend Marco plumbing for your repair needs.

Had to replace my water pressure regulator which had failed. Marco modified some piping so it can…read morebe inside my house for ease of replacement and adjustment. Gave me a good feel of the cost before doing the work and kept to the reasonable price. He was on time and did a good job. I would highly recommend.

I have purchased three sets of tires from our local DT in Roanoke. Each time has been a great…read moreexperience. Buying tires used to feel overwhelming and confusing to me. The guys at our DT make it seem much less difficult and do not pressure you. They gladly helped me this time with a warranty replacement on my stock tires which required them calling the manufacturer. They did this without complaining and advocated for me. Their prices are very competitive compared to other online stores. I would suggest making an appointment online and this will make your time spent most efficient. You can even purchase your tires online and schedule at time for them to be installed if you know what tire you want for your vehicle. I will add that while out of town recently, we had a tire pressure warning light come on and we stopped in a DT in Myrtle Beach area. This location was equally helpful and kind. Discount Tire knows how to find the right employees and train them well both in product knowledge and customer service! I call them the Chick-Fil-A of the tire world!

I got their credit card which says deferred interest for 9 months on balances of $1000-$1500. I…read morebought 4 tires on 6/25/2026 totaling $1200. I paid the entire balance off on 7/24/2026. I got a statement on 7/27/2026 stating I had a $30 balance on the account because of interest charged. When I inquired with the credit card company, I was told it was on "promotional balances" and that the tires I bought must not be considered a promotional balance. What a scam! I paid the $30 and closed my account. I will never deal with Discount Tire again because of this. That's just shady. It's really a shame because I like the tires and the service was good, but I won't get fooled again.

Horrible experience. I made a scheduled appointment for a state inspection a week in advance, at…read morethe managers request. When I arrived the manager rudely told me he could not do it. When I explained that it was scheduled he said "I don't know why I would've said that." and turned away to answer a phone. This place needs new management BADLY. I will be letting everyone know about this. -Hunter

I went to the NTB Service Center on Franklin Road in Roanoke, VA. Jacob, the Service Manager, was…read morevery helpful and professional. He found a competitive price for the tires I needed, put them on, and away I went. Recommended!

Excellent service, competent employees, always friendly. I consistently receive superior service at…read morethis location. The waiting area is nice and clean, and Starbucks and Tropical Smoothie Cafe is within walking distance, if you need a Java jolt or quick meal! Great location!

I was helped by a dashing young gentleman, Damien. We chatted for a bit about our first jobs, what…read morewe liked about work and what we didn't. I was trying really hard to be in and out of there, didn't want to miss dance practice! I could tell that he is an expert at handling frustrated people. Paying for vehicle repairs is often a serious stress point. He was able to control the tempo of the conversation in an empathetic way and bring us down to a speed of calm. It didn't hurt so much to pay the bill after that. It was probable his bartending experience gave him that skill.

I had a great experience working with Barry. I would highly recommend him for any home projects you…read moreneed help with.

Yelp doesn't say where the service comes from, and there would have been closer options, but he…read moremade himself available that day, which was Monday after Easter Sunday. He came early with all the things he needed, replaced a shot water heater, improved the feeds and outlets, and was done by mid afternoon. He wasn't cheap, but was there when I needed him, and did fine. I'd use him again.

From start to finish all good, will contact him in the late spring , early summer to replace my…read morefront stoop

From the owner: Local reliable,read more

I had to get work done on my Volkswagen and no mechanic around the Virginia area would work on it…read more So I took it to hometown auto and they diagnosed it and fixed my car fast and did the work right! Mike and his crew are awesome! Definitely will be back

Very friendly and helpful folks. Broke down on the highway while traveling through VA with my…read morecamper trailer in tow, and they towed both my truck and camper for me. They got me in super quickly to diagnose the truck, and had it repaired and ready to get back on the road by the next morning. Even checked and filled all the truck tires and camper tires for me. Could not recommend these folks enough, if I lived in VA I would use them for everything.