Customer service needs a lot of work. Do not expect that they care about member experiences.read more

This gym is more interested in selling classes in addition to the membership. You don't have to…read morejoin the classes, but the problem is when the classes take up all the usable space and members are left with little to none. For example, youth swim lessons and water aerobics take up the entire pool area on Saturdays, making it impossible if you would like to swim laps. "Alpha" fitness classes have two areas that take up a significant portion of the upstairs gym, and they run classes constantly. On top of all this, the equipment that is left for members to use (i.e. benches and machines) are old and falling apart. I personally had a pin slip from an adjustable bench when I had it set to incline for bench press. I fell back with it and chipped my tooth. For the money you pay and for the money they add for extra classes and "events", they should really have better stuff for the general membership. It presents as though little regard is given to the overall members.

I love Element Fitness! Been coming here for almost a year now. It feels like a miniature Lifetime…read moreFitness to me - there's a little cafe that offers free coffee & protein shakes, 2 separate studios to do your own private workout if you want but they also offer tons of classes, the locker rooms are really nice and include showers and a dry sauna, and the main gym area has a track plus TONS of workout equipment. It is stocked full of stuff for you to be able to do so many different types of workouts! The staff is super friendly. They make you feel right at home. I love this gym!

My husband and I have belonged to this gym for about a year now and couldn't be happier. They have…read morea really nice balance of weight sections, cardio machines, open spaces for HIIT workouts, and classes. The people who go to this gym make it a relaxed and positive atmosphere with individuals from lots of different walks of life. The locker room is clean, updated, and the sauna is a nice perk.

Relaxed gym atmosphere with great ownership. The turf space in back is a rare sight in the cityread more

Brickyard has plenty of parking, extremely clean, good amount of equipment, and always has sports…read moreon the tv. Conor gave me a tour of the facility and was friendly. I purchased a day pass while I was in town for work and had a great workout.

Great staff Good array of equipment and amenities membership fee is extremely reasonableread more

How can i describe 24/7 Workout Anytime? Great. Awesome. Fabulous. Home away from home.read more

First time at woodside, went as a guest with a friend who had membership. Overall, the indoor pool…read moreand hot tub are cozy and aesthetic. However, it can get busy there and the hot tub chlorine does sting my eyes a bit. There is also a steam and dry sauna there (both men and women in there). Parking is also difficult to find close by with how many people go there now. The women's locker room was nice, but honestly I expected the showers to be nicer and more modern. We stopped by the cafe on the way out. I tried the grilled cheese and tomato soup. The grilled cheese had apples in it and had good flavor. However, the tomato soup just tasted like thick, sour, tomato paste. It was not creamy like typical tomato soup.

1. They charge you $10 per class if you don't verbally and manually checkin with the instructor…read more I've been charged $10 for classes that I even attended and was a few minutes late to. You're better off not signing up and just walking in. 2. Brining guests is a complete hassle and you're charged a non refundable fee of $25 if life changes happen and you don't come with a guest that day. On several occasions I was denied guests even tho it was well before the required 24hour application to request them. On multiple occasions my requests were completely ignored and went unreported to even if they were placed 72hours in advance. I was frequently traveling to KC for work and sports only to be hassled when my wife visited from LA stating that I reached my cap for local guest passes (mind you, she lives in California full time and would visit me about once or twice a month for a weekend) 3. Steam room in women's bathroom is utterly disgusting and wasn't cleaned since I was there over a several month period, how'd I know? The dirt streaks and giant clump of hair that just remained of the floor for over 6months 4. Coming from Los Angeles and the Heimat gym where I pay $350/month, I was excited to try this gym... but this gym is clearly nothing but a wanna-be elite gym. The best part of this place is the flavored water in the women's locker room- And maybe the pools in the summer but good luck finding parking 5. Looking to bring up an issue with the staff and escalate it? Don't worry, they're happy to ignore you. Trust me, you're not gonna miss this place. Only thing it's memorable for is being complicated while trying to use its perks and over complicated. The 2 stars are for the water and the equipment. The cleaning staff is super nice tho!

Love the options of equipment and amenities at this facility. I have found all of the instructors…read moreand trainers very informational.

Since I work in the area I have no excuse not to pop over here during lunch or after work. For…read moreearly risers, they do open when the sun rises. Gym has a great selection of weights and having gone several times, never seen it busy. Bring your own lock and towel (they do offer a service if you wish). The second floor has a basketball court and misc rooms. 3rd floor offers a walking track, good selection of cardio machines (they also have on 1st floor) facing TV's. They have a focused circuit area of weights too. Yoga room is small. Other rooms for classes are larger on the first floor. Overall, good gym, helpful staff and well maintained.

Clean gym, friendly staff, great equipment, and an upbeat vibe every visit! Always!!!read more

This is the worst gym I've ever been to. It smells like sewage and poop all the time. The gym is…read moreEXTREMELY dirty ALL the time, the workers have even admitted to the gym only being cleaned 1-2 times a WEEK. Rude judgy employees as well. When I wanted to cancel my membership they didn't want to cancel it but when I finally canceled they continued to charge my card AFTER cancellation. Don't come here worst gym in the area not worth the money. Old raggedy equipment as well.

I was a college athlete and have enjoyed working out and training for most of my life. I have been…read moreto a variety of gyms, including other class-based places. This has been my favorite and I specifically love this location as well. I started out coming to the Lenexa location because of my sister, and I pass a couple other OTs to come here. I have stuck with a Lenexa due to the coaches and "vibe" here. I recently upped my membership and class frequency because I genuinely enjoy coming here! I get so much more out of each session and push myself harder than I would just on my own. It definitely gets my vote!

I don't know if all Orange Theories are the same, but I can tell you stay away from this one…read more First of all not only do you have to pay high monthly fees but you have to pay for a gizmo that may or may not work, You can't just take the class and workout because you have to have this heart rate monitor so you can stay in the "zone" But I was willing to deal with that so I can have the structure. My first "Trial" class was pretty good. The instructor made sure I knew what I was doing, checked in with me throughout the class, and the heart rate monitor worked as it should. That didn't make it past that class. As my monitor didn't even register my name on the monitor, the instructor walked by several times as I sat there obviously not doing anything. Did she stop and check on what was wrong? Heck no. I had to go to the front desk three times to try to get it working. Now remember you must have the monitor to work out. So i sat there missing the first ten minutes of class. And having to get up and walking out of the training room repeatedly was embarrassing. And yet this "instructor " never did a damn thing. Of course the front desk didn't come into the room to see what the issue was. They just kept telling me it was fixed.. So I had to leave. Then I got an email later on with my progress report. WTF? I obviously didn't work out so what progress were you reporting on? At least I got an email from my sales rep trying to make it right. Got a phone call two mornings later from the Head "Coach" "extending a warm welcome". Like you had no clue what happened the class before? I was just another name on a list she finally got around to calling and feeding me a pre-scripted pitch. Then i got an email from the manager. If it wasn't for that email I would have quit right then . She promised to make sure everything ran smoothly the next week. Spoiler Alert? Yeah you know it didn't. My first issue was the website. I'd log in go to schedule my class and it would try to schedule a location 400 miles away. So I had to call in to book. Frustrating. I got there early to make sure they could double check the equipment. Noone made sure my monitor was working properly. What I did get was a babysitter who tried to tell me I was holding the row machine handles too tight. Once again WTF? If I can make this stupid monitor inoperable my squeezing my hands too hard then something is wrong with your equipment No matter how hard I rowed couldn't get above 34%(58 bpm) which is below a good resting heart rate(60 bpm) And since I've only recently quit smoking my resting beart rate is 80 bpm. Which means if I just sit there my monitor should register about 46%. But my babysitter convinced me it'll get better. Lol yeah. It should work from the beginning not 50, 80, 90% of the time. At the end of class I gave the front desk back the monitor. Of course I had to wait for someone to get to the desk. And of course she tried to convince me that she saw it working. Um no you didn't. Even my babysitter saw that it didn't work properly. And now it's been a whole week and I have not received another email from the manager or call from the "Head Coach". And I have yet to see a refund, which means I need to deal with them Monday or my bank to start a back charge. Both frustrating.