Great long-distance ordering experience:…read more After researching many other florists in the area, I called Thames River and spoke with Doreen. I explained that I wanted to send a 50th birthday surprise to my sister, who lives in the New London area. Doreen walked me through a number of options, and we ended up settling on a triple orchid . The delivery went exactly as promised, and the orchid is stunning. I'm very happy that I found Thames River Greenery.

My partner went in this location to get a coffee for me, i didn't want to go inside because i was…read morejust in an accident and was hurt. He walked in and stood at the coffee bar and was not greeted, but the people that walked in after were greeted. Then he walked around to try to get someone for help and was ignored until he walked into the wine section thinking it had an exit and suddenly was followed around the store without even receiving a hello from an employee. He walks out upset mentioning that he was not even acknowledged and ignored by the employees and was ready to go to another coffee spot. In an attempt to see if this was true, i walked inside in my injured state. As soon as I walked in, I was greeted by a man telling me he would be right there with me & then a lady stopped her conversation with her friends to offer me help. Coincidentally, he is a dark skinned Hispanic & I am light skinned which has made a difference in the past in the way we are treated. Is this another one of those instances? It was our first time here and I felt so uncomfortable for my partner who was just trying to get me a coffee and had that experience.

Great produce, quality plants, friendly and helpful service, but more expensive. The garden center…read moreI shop at in East Haddam charges significantly less for the same products such as bagged mulch and plants.

We used Smith's Acres for our wedding florals and couldn't be happier. Teri and the crew at Smith's…read morereally listened to our theme and brought it to life. From the colors to the flowers, everything was as imagined. As you may know, sometimes working with vendors can be stressful when planning a wedding ... such was not the case with Smith's Acres. Easy-going, personable, and delivered on-time! We highly recommend this business for your wedding, event, and floral needs. Support local farmers!!

Petie and Rich made beautiful flower arrangements for my Aunt's funeral. They are so kind,…read moreknowledgeable, and helpful, you really feel the love put into their work. We also took a glass painting class at the shop. They had delicious homemade bread and soup and provided a wonderful environment for a night of relaxing art. You feel and are treated like family here. I would recommend Petie and Rich to everyone .

Perennial Harmony landscaped my cottage in Niantic and put in a wonderful array of native plants…read morethat look fantastic, attract butterflies and just make the whole house seem so much more charming. They were incredibly easy to work with and were affordable. I can't recommend them highly enough.

I was so interested in Wren for the longest time, but after sitting down and hearing about a nearly…read more$30k kitchen that's been discounted, to about $10k, but even if we do the Wren installation for an extra fee, that our sink's plumbing and any electrical could not be done without another extra fee, was a total turn off to Wren. We had a contractor to help us with our "unexpected costs," apparently was left in the notes in the profile after a new salesperson reached out to me. But it was not unexpected, as we had our own contractor to do the work before Wren "installed" the kitchen. We really anticipated "Wren Kitchen" could install a simple sink properly (with plumbing) or in this case, a grandiose sink $$$. Unless the installation policies have changed, we will not be seeking Wren now nor in the future. The total turn off for us was when the manager and him both told us that we'd have to hire a contractor or pay them extra money to install a sink fitted to the existing plumbing, that just doesn't make sense to me as Wren is a kitchen installer and every kitchen has a sink.... Also we were told we'd have to pay an extra fee to hire a contractor from Wren to plug in the stove and fridge into the existing power outlets and plumbing. How can a company install a kitchen "apparently," but not plug in a range and fridge? Don't even get me started on the sink, what kitchen doesn't have a sink?

We order 3 items from the Home Depot in Waterford, CT and it was enough for a free home delivery…read more They only delivered 2 of the items (someone forgot to pull the Hack saw from the shelf) . When we called to get the missing item delivered , we got the runaround. This young man kept promising to deliver it the next morning or afternoon (2 times) but it never came. When we complained he insisted that he'd have to talk to his supervisor first and this supervisor was at lunch but he would arrange another delivery , the young man was polite and apologetic but he was disingenuous . We've never received the item and then when I called the home office , the person answering the phone told us we would have to pay for the item again (or items) and either pick it up at the store or have it delivered and then be reimbursed , nothing straightforward , so convoluted . I mean just arrange to have the item delivered free because we paid for it and that's the end of it. Everyone was polite but extremely unhelpful. We will switch to Lowe's . Big Business's like Home Depot forget about customer service and it's not like when I grew up when small businesses care. We have been loyal customers but no more.

Great company to deal with You deal w the owner which is…read moregreat and service was great and my lawn is like Fenway lol Thanks Johnathan

From communication, professionalism and quality, Drake Turf…read morefarm is the definition of excellent customer service! We highly recommend!

I am so pleased with everything Vanessa has designed for our gardens surrounding our home here in…read moreCrescent Beach. She utilizes your existing plantings and then enhances them with new splashes of color.Vanessa is so environmentally aware in her business. Her railing boxes 2022 and now 2023 are my delight each and everyday. She is so reasonable in her hourly rates you will want to call her today!!

From the owner: Botanical Beauty offers Garden Coaching for every level of gardener in addition to Landscape…read moreDesign. We will come work with you in your yard for gardening services.