In 2023, my 2004 Lexus SC 430 was totaled following a storm. Since then I had been searching for a…read morecomparable replacement. When searching dealerships online I came upon High Tide Auto in Pt. Orange,Fla. listing a 2008 SC 430 . the car looked good and was an upgrade from my previous vehicle which was what I was hoping for. The price was reasonable and the car near enough to me so I wouldn't have to pay transport cost living in Georgia. I sent an "availability inquiry" and received a response on 1/27/24, from Salesperson Annie who confirmed that the car was available. I informed her that there would be NO TRADE involved but a CASH transaction. I informed her that I lived in Georgia and was waiting on Insurance monies to arrive in no less than ten days. At that time I would arrive to complete a TEST DRIVE with cash in hand. She gave me her personal cell # if I had ANY questions until then. During those ten days she answered my questions...sent me videos of the car to answer questions not visible from the online pics. We worked out total price of the car and she text me a buyer sheet outlining price tag & taxes including how close my bank was to their dealership to obtain a bank check to complete the purchase. Estimating the arrival of my Insurance Check I tentatively scheduled my arrival and test drive for 2/12/24. I told Annie I would contact her to confirm my 2/12/24, arrival on 2/9/24. The Insurance check came in on 2/8/24, and that morning I immediately contacted Annie confirming our appointment for 2/12/24, along with the sales numbers we had discussed. Everything was a "GO". My last conversation with Annie was at 10:13am, when I asked her to take a pic of the inside of the cars trunk. She said she would run outside and text me the pic. For the 13 days we talked Annie was always prompt in her responses. This time she wasn't. The next time she communicated was 3:47pm... apologizing for SELLING the car to a guy "who just walked up as she was taking a pic of the trunk". I was STUNNED...I went back and checked MY TEXTS to see if MY FRIEND ANNIE had sent me a REQUEST to send money...$500 or $1000 to HOLD the car...DID I MISS IT?...THERE WAS NOTHING...NOWHERE did MY FRIEND ANNIE say HER BOSS MADE HER DO IT...NOTHING...NOWHERE did MY FRIEND ANNIE say that she had been in negotiation with me for THIRTEEN DAYS with an APPOINTMENT set for 2/12/24. to COMPLETE a TEST DRIVE & PURCHASE...NOTHING...I felt that MY FRIEND ANNIE would have at least told the guy...Look, I gave MY WORD to this guy...The APPOINTMENT has been CONFIRMED...IF my guy doesn't buy the car on 2/12/24, let me get your info and I'll contact you and the car is yours...NONE OF THAT APPARENTLY WAS SAID by MY FRIEND ANNIE...HER WORD and MY WASTED TIME meant NOTHING...I told her on OUR 1st telephone conversation that I had other potential car choices in GA. and SC...THEY'RE GONE because I went with her...ANNIE, probably according to USED CAR DEALERSHIP RULES did nothing legally wrong...but are there now NO SUCH THING as ETHICAL BEHAVIOR??...I started not to respond to ANNIE'S "apology" which ONLY should be made in the event of an "ACCIDENT"...THIS WAS NO ACCIDENT...She SOLD the car with her EYES WIDE OPEN...I sent her a text on 2/9/24 @ 12:50am, because I was too FRUSTRATED to sleep outlining how I felt...She NEEDED to know IF it MATTERED to her or NOT...I retired as a CHIEF PAROLE OFFICER in GA in 2010 after serving over 30 YEARS...the 2004 SC was MY RETIREMENT GIFT to MYSELF...It being totaled in 2023...HURT...Finding that 2008, in FLA was a MIRACLE to me. During my career I should've gotten used to people "saying one thing and doing another"...what ANNIE did HURT...I guess since 2010, I've gotten SOFT. To me your staff REPRESENTS your company. I never spoke to ANYONE else @ HIGH TIDE AUTO but ANNIE. HIGH TIDE AUTO could be a good company but from my experience I couldn't GRADE them ANY LOWER...YELP didn't provide a "0" STARS option...TODAY WAS THE DAY I WAS TO PICK-UP MY REPLACEMENT RETIREMENT GIFT to MYSELF...

don't waste your time with this company. .i brought a suv. the warranty company. that donnie clark…read more (owner ) is gwc. .it's not worth the paper it's wrote on. i haven't even had my vehicle for 6mos. i have already had to put out over 2000$ out of my pocket..every time i would call or text them about my suv...they would attack me personally. i told him i was going to report him to the dmv...he said if i did that he would call dcf on me..in reference to my handicap son..he has dragged his wife in the middle. now she is running her mouth. ..none of this has to do with my suv...it has been a total nightmare!!they are all a bunch of liars...

Make sure you take your car to a outside Mechanic to look at before purchase and have issues fixed…read moreare walk away from deal.They will tell you it has been through there shop and all is good.My purchase had multiple issues and all I asked for them to stand by what was a known issue I mentioned before purchase not the ones that were discovered after.(as I know I bought a used car). They said take it to our shop and we will fix at our cost.(Same cost my mechanic would do it for and not the one that missed this major issue to begin with) .Lesson learned!

When you buy a vehicle and pay 15k+ you would at least expect the seatbelts to work. Front…read morepassenger seatbelt does not work in the vehicle we were sold. We informed them right away, but no help. My husband is a disabled veteran going through cancer treatment and doesn't have the money nor strength to fix this problem. Title work was a nightmare. Sad way to do business.

Katie motors is one of the best if not the best used car lots in this area they accepted my…read moreexpectation 100%, I would recommend them to anyone and everyone who is looking for a good used dependable car and they have reasonable terms and reasonable they'll do everything they can to help you get the vehicle you need if you need a car check out JD's

THEY LITERALLY STOLE $15,575.00 from my savings account. My husband was in an accident in 2023 and…read morenearly 2 YEARS LATER THEY DECIDE TO TAKE THE INSURANCE PAYMENT BACK THAT WAS ISSUED TO REPAIR THE TRUCK FROM MY SAVING ACCOUNT! My husband was not on MY acct & I did not endorse the check. Somewhere along the line the assumed the truck was totalled (which would have been a $22K ins payment) & no one will admit their error. PLUS we have been paying for full coverage insurance for this stupid loan which was another couple thousand dollars. I was led to believe for months now that "I have been through enough" and if I let them have the money from Progressive "they would settle my account for that payment". Once they got the money, the story changed & now they want to charge me $3000 more!!! I have paid them over $30,000 for a $20,000 loan and they just keep taking!!.OMG PLEASE DO NOT DO BUSINESS WITH THIS COMPANY. THEY WILL RUIN YOUR LIFE!

Reached out to branch and they ran credit report showing approval. I was scheduled to have a 20…read moreminute appointment for options yet they never called. I was hit via credit report but since never called decided not to go with company. I need hit removed but they won't for whatever reason they construed. Do not apply!!!!

I've gotten 2 cars from deal time. Dakota helped me with both cars and provided great service…read moreeverytime. When I came to the lot to get a car I left with it on the same day.

Deal Time Cars & Credit…read more This company has no care about their customers! I am not a customer and never will be! But I have a friend that is. She bought a Nissan Armada from them in October. Since then, she has had that vehicle for approximately two and a half weeks. They seem to have issues with getting parts to fix things that are under warranty and calling it a "favor". In the meantime, I have been driving her to work every day. That makes my drive to work twice as long. That's twice as much gas. Twice as many oil changes. Twice as much wear and tear on my car. My friend has a family to take care of. She can't lose her job. Though she is in possible danger of losing her second job. She's making payments on a vehicle she doesn't even have in her possession! I'm not complaining about helping her. She would do the same for me if needed. I'm complaining because I have to help her because the company and corporate won't help at all! They won't provide her a loaner. They won't do anything except ask for patience. She's been patient. I have been patient. Oh, they did defer a payment. So as a reward, she gets to pay extra interest. Yay. If you are a local and need a vehicle, steer clear of Deal Time Cars and Credit. They will rip you off time and again.

Today I stopped by the Priority credit union in Melbourne, Florida, and was greeted by Maddie, who…read morealways has a smile as soon as you walk in. She is very knowledgeable and very helpful. She goes above and beyond to help you with your situation. I always leave happy knowing my worry was taken care of. She is an asset to the company, so happy to have Priority credit union as my bank. :)

Mattie was very helpful, professional and courteous. We love visiting Priority often at their West…read moreMelbourne office. Keep up the great work!

I switched to this CU from All In. I was hoping for better service, but this place may be worse…read morethan All In. I was trying to make an online purchases, they sent/text me a verification code to verify it was me, I put the code in, and the card was declined. However, when I went to the Navy app to check my balance and transactions, they claimed the transaction went through. The transaction did NOT go through on my end or the airlines ends. When I called to dispute the $1700 transaction because it DIDN'T go through. They informed me it can take up to 120 days to get my money back. I don't have 120 days to fix YOUR screw up. I need to buy the tickets NOW. These people were NOT helpful when trying to correct their wrong doing. Back to All In I go. I highly recommend any other CU over these guys. I want to add: All In will replace any disputed funds back into your acct while they investigate. Navy refused to do that.

Been with NFCU for decades and nearly 10 since I retired from service. Always amazing customer…read moreservice, branches are always nice, and the rates for loans are VERY hard to beat. I'm surprised by some of the negative statements as all my family and many friends use NFCU and wouldn't dare go elsewhere. Always great. I've been hacked twice and NFCU was quick to stop the stupidity, take control and issue me new cards, get my funds restored VERY fast, and get us back to normal. During shutdowns, we are always covered. Find another bank that does all that.....and does it well. :) Always NCFU here. -Eric

Lexus makes a great car…read more Lexus engineers and designers work hard to make it a great value. Lexus has a strong brand.A beautiful logo.Beautiful showrooms. You can get a cold bottle of water with the Lexus logo on it.You can get snacks.You can get a nice loaner car while yours is being serviced. Unfortunately, none of those things are what truly matter. What matters are the people. The people answering the phones.The people communicating with customers.The people solving problems.The people deciding whether the customer matters or not. One of them is Ismarely Justiniano.Another is Morgan Allen.Another is Scott -- not even officially a service advisor yet, but trying to help.Another is Sal Sardisco -- the manager in service. They all matter. Because when they do their jobs well, all the branding, logos, showrooms, and marketing suddenly become real. "THEY" are Lexus. Everything else only matters because of them. The ownership experience is only as strong as the people representing the brand after the sale. I purchased seven vehicles from this dealership and meticulously maintained every one of them because, for years, these people made owning a Lexus feel like more than just owning a car. They made it feel like someone actually cared. That is the true value of a luxury brand. And if that culture ever disappears, customers notice it immediately. I am still a Lexus owner. And I'm still proud to be one. But Lexus should never forget: People build brands -- not buildings- maybe snacks- haha

This was my first time coming to Lexus of Winter Park for service since I usually go to the Orlando…read morelocation where I purchased my car. Honestly, getting an appointment lately has been frustrating because of the system change -- the website kept glitching and refreshing, and when I tried calling, no one picked up. Not the best first impression... but I'm glad I decided to stop by in person anyway. The dealership itself is very spacious, clean, and modern. The staff were friendly and welcoming, which made the experience much better. One of the advisors there was absolutely gorgeous -- seriously looked like she could be modeling -- but beyond that, everyone was professional and helpful. Even though there weren't any openings for the same day, they really worked with me to secure an appointment and made the process feel smooth after all the earlier frustration. I appreciated them taking the time to help instead of just turning me away. Overall, a very positive experience so far. Let's see how everything goes when I come back next week for the actual service, but first impressions inside the dealership were great!

Long review - but so was our experience. Excellent in the end!…read more We sincerely hope Tommy H. has proven to be a valuable asset to the Ritchey Auto Family because for us, he most certainly has, to say the very least! Kenny was our salesman. He was phenomenal and very hardworking - always prompt communicating with us back and forth via text/calls. I believe Michael H. was our finance man- he was very kind and patient with us while staying well past closing hours to assist. Previous to this, we had a bad situation on our hands from this particular location ( previous management/ or owners ). Our patience was tested for nearly 17 months as we bounced around in 9 different loaner vehicles while dealing with old management, while we diligently paid on a truck we could not use at times. We were in and out of the service department. We dealt with Mark and Bruce who we want to say - we loved those guys and cannot thank them enough! No one wants to be sitting in the service department but the two of them always made sure our experience was top notch. We highly recommend them! Nonetheless, we were eventually forced to reach out to Mr. Larry K. For other issues. He touched base with us, immediately! He put us in contact with Tommy H. and, the customer service, willingness, and dedication to help us was all uphill from there. While we would have liked to pay a little less on the new truck we were promised over a year ago ( who doesn't - but they are priced fairly already especially considering the low mileage vehicles they offer ) at the end of the day we left with a truck that truly exceeded our exceptions and most importantly, they did deliver on their word ( actually, they delivered on someone else's word and this showed us a lot about the Ritchey Auto name ). They made sure we drove away in something else as stated, something safe, and they did this very quickly once Larry Tommy and Kenny stepped in. Tommy, we would like to personally thank you - your emails and correspondence were lightening fast. We never waited more than 30 minutes for a response from you. That is quality customer care! We appreciate you! Ritchey Auto Family - Please look forward to serving those that we share our experience with because we will most definitely be sending customers your way. We cannot thank everyone we've mention above, enough! If you need a quality low mileage vehicle - go see these guys! You won't be disappointed and don't be afraid of any credit issues you may have. We all fall on tough times - Ritchey Autos in Port Orange gets it done!

Kenny and Tommy have been nothing but honest, professional and great to work with. Upgraded me from…read morea v6 dodge charger to an SS Chevy Camaro with thousands in upgrades. These guys made the process very easy and worked with me the entire way. I highly recommend these professionals if you are looking for your next vehicle.