5 stars! The place itself is clean…read more The wash doesn't scratch my car. The vacuums work. There's towels for wiping. There's spray for whatever the spray is used for. And the employees don't look like they want to quit. That's 5 stars for me!!!

This car wash has automated the process to the max. You can literally sit in your car and search…read morethe internet to your heart's content. When the job is done, the job is done. Your car is incredibly clean and even the wheels and tires are crystal clean.

UPDATE: Finally resolved, thanks to corporate leadership…read more Original review below - please read for full context. UPDATE (August 13): After my initial Yelp review went up and while I was in the process of attempting to cancel my three memberships, I spoke with Jennifer Ramirez from the Corporate Office. She immediately contacted Ricky Flores, the Area Manager for this location, who called me that same night and followed up again the next morning. He went straight to work resolving my concerns about my car. Mr. Flores was extremely professional and handled everything the way it should have been handled from day one. I also want to give a shoutout to Abby (Front Desk Cashier), who was always courteous and helpful throughout this ordeal, and to Jennifer, who followed up with me the next day to ensure everything was taken care of. My only regret is that this should have been resolved at the store level by Ricardo and Christian, who dropped the ball completely and wasted nearly a week of my time over a simple issue. Had they shown even a fraction of the professionalism that Mr. Flores, Abby, and Jennifer displayed, this review would have been entirely different. That said, thanks to the excellent display of leadership from these three employees, I will be continuing my three memberships. When corporate steps in, this location clearly has the right people in place to make things right. The store-level management just needs to step up their game. Final rating: 4/5 (Great leadership from corporate and front desk - store managers need more leadership development) Charles K

This wash tub almost completely ripped my driver side fender off and then tried to cover up the…read moredamages. Not a single employee came forward and told me about the damage that they caused. The employees simply shoved my fender back into place and hoped I wouldnt notice. When I confronted the manager about the damages he said that he was told that the damage was preexisting to which I explained it absolutely was not preexisting. The damage that they caused is so bad that I do not believe they would have cleaned my vehicle had I brought it in with that 'preexisting' damage. The manager, Joseph Guerra, was extremely insensitive to the situation and did not acknowledge how hurtful it is that they could lie to me about it and only apologized after I requested a refund. I was told that they would not go through insurance for the damages but that they would call me back only after watching video footage. Joseph said that they would take responsibility for any damage or excaberated damages that were caused by them on their lot. Joseph did notice and acknowledge how terrible of a job they did at actually washing the vehicle. They left tar and dirt all over the vehicle. Joseph later called me back after watching the footage where you can see their machine damaging my fender, but still didn't do a single thing to make this right. All I was told was that the employee who shoved my fender back into place was 'talked to'. Joseph has done everything in his power to try to say that my vehicle had been previously damaged and therefore a panel was lose and thats why their machine ripped my fender off. Joseph said that Tahoe's are notorious for having lose panels, which is news to me. No accountability for the fact that their employee made damages far worse by shoving the fender back into place and by trying to cover up what happened. It's disheartening that a company can do this to you and not own up to their mistake or even meet you half way. I'm so incredibly disappointed at how i've been treated throughout this whole ordeal and I'm sad for anyone else who will go through this with these people. I simply want to be indemnified. I just want my vehicle back to how it was before I dropped it off for a cleaning.

The customer service is great but the value is not good. I used to pay $20 for a membership and…read morefrom one month to the next it went up $10. Then I went back just to get a basic car wash and it cost me $15 and they left my windshield dirty. Not going back.

I would like to first start off by saying that my family has been loyal customers to All American…read moreCar Wash Kitty Hawk company for a while. We have purchased the monthly subscription service package, until what happened the other day. I went to get the free car wash service that is buy one car was and get (BOGO) one car wash free, that my partner purchased two weeks ago. I was hoping to get my part of the BOGO deal completed. I was rudely turned away and told by an employee: "We don't do that anymore!" And pointed in the direction off the premises. I told my family and my partner the ordeal. We immediately cancelled our monthly subscription and will no longer be using All American Car Wash Kitty Hawk company.

Second time renewing on watershed Car Wash. I pay third higher at plan monthly. I think their car…read morewashers can be better or improve on their tire shine sprayers. After going through the car wash & tire shine, my tires still come out un-shined! I hope they can fix their tire cleaning/shine area.

Have one car on the monthly plan which is reasonable. On special no less. Now they offer half off…read moregift cards for holidays !!! So I purchased $15o card which is doubled to $300 !! All year car washes half price. Take advantage of this deal as I talked to a manager about it and he was very friendly and gave me the scoop as upfront gift cards- doubled - is a great deal to replace monthly club membership rices !!!

We've had a membership for years and it's worth it. We have three black vehicles and they get dirty…read morequickly. Our cars come out very clean. If they aren't busy, the workers will help dry too! Worth the monthly price.

I've always had a great experience getting my car wash done here, but recently I learned the staff…read moreon site is just as great. I had a misunderstanding with recent updates that occurred with new services provided by the car wash and had a bad experience with their 3rd party support staff explaining that to me. When I finally spoke with actual management on site, they were absolutely amazing, heard all my concerns, and made a big difference in my experience. Super happy to continue doing business here, would recommend to anyone. that

Great customer service. Love the extras, towels, windex, and car freshener. Very clean…read moreestablishment. Welcomed with a friendly smile and Suzy brought me Towels when I got out of my car! Thank you Diamond Shine for being a trusted car wash to care for my car.

Great customer service, good wash, and lots of available and free vacuums and air blowers. Rags and…read morescent/cleaning sprays available for use. Membership is a decent price and the service provides available staff for questions and help. This is my favorite place so far I've tried for car washes.

Very good service, but can get busy at times. Josh goes out of his way to ensure you are taken care…read moreof. I recommend them if you're on the Northeast side of San Antonio.

The company came to house and washed and did clean wife's car great, but took my car in to get top…read moreto bottom showroom job done. Well after leaving and getting home i realized windows weren't great, mirrors had streaks, sun roof wasn't cleaned on the bottom side. license plate area wasn't cleaned very well. To be honest i dont even know if it was polished. There were other minors interior and exterior items that could have been better. Got a deal supposably for top to bottom show room for 350 instead of 400 and tipped the owner 50 before i saw car. My mistake. So for 400 bucks i got a ok job that i could have got from wash tube. Not worth the money. I believe in supporting local business but not this one.

$100 for synthetic oil change? Wow! But I had my first grease monkey that identified as female…read more I actually told her I trusted her more than the average monkey. Inside was a nice snack bar and little gift shop with girly-girl stuff: Sequined boots, hats, sweaters. Good service from sharp team.

On September 25, 2025 I had two headlight bright bulbs replaced for $43.68, it took them about 30…read moreminutes. Today I went back due to having one more headlight (the normal one) replaced... instead of just saying they didn't know how they quoted me $159 labor fee (since I brought my bulbs) I showed them their own invoice showing the $43.68 receipt from exactly one year prior. They laughed and said someone mis-charged me and they could do it in two hours for $159. I said thank you never mind, Bradzoil quoted me $60 on FM 3009, and they were actually relieved I was leaving. It's been going downhill for a while, my daughter's Prius needed an oil change 3 months ago and they charged a change, but forgot to add the oil. She ended up blowing a gasket because of their mistake. I should have known better to give them another shot. 5 years down the drain. Zero stars with their new management.