David is awesome. He goes the extra mile and he really helped me out being handicapped. I really appreciate it all his help. read more

BlueWave Express Car Wash - This is him spraying down the back floor mat - Car Wash Near Me - Cibolo, Texas

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Excellent service and car wash! Doesn't break things on the car, great wash, and people, especially Coryn help you wipe your car down after the wash. Vacuums, wipe down cloths, and Windex. They have it all. read more

I did a pass for a month and cancelled it. I now have an additional $54 charge and apparently my account is registered with 2 other cars as well (that aren't mine). The AI "help" allowed me to cancel my membership but I'm still waiting to dispute the unauthorised charges. Hopefully it is resolved before I need to get my bank involved for fraud. read more

This is my fave car wash in Cibolo! Jacob is always serving with a smile and helping me get the other side when my son is not with me! I'll be back! read more

The best service I've ever received at a car wash. They were very accommodating with me. I received assistance when cleaning my vehicle. My car looks sparkly clean definitely got a membership and will be back regularly. read more

Roderick assisted me in drying my car. He was friendly and very polite. He was very thorough and made sure my car was wiped down. He was fast and paid attention to all the areas of my car. Thank you Roderick read more

The best car wash around! We love coming here. We've never had a bad experience. It's always the opposite. The employees are always so helpful. I've been had the manager come up a few times and helped me with towel service! They keep it so clean and well kept. Just great all around. read more

I've had a membership for about 2 years. Never had any issue with leftover residue, scratching, dirty windows... My car always gets clean. The crewmembers have all been delightful and helpful. Each time I've gotten a new car it's been a seamless transition getting my membership transferred. Yes, they were shut down getting a facelift for a couple weeks but big deal. I will say there was a small price increase with that remodel, but I go to the car wash three or four times a week so it's still worth all of my money. read more

Quick, reliable, and friendly! Kids love the multi-color foam! They always take care of us regardless of time or shape.

This location closed for nearly 10 days without notifying customers. When they did reopen, they increased prices without improving the quality of the wash. They would not honor the monthly wash service that I was charged for. In addition, they continue to charge my card as if I am still a customer. Each month I have to dispute this through my cc company. The corporate office is in California, and I am in the process of possibly retaining someone to assist me to remedy this issue. GO ELSEWHERE AND SUPPORT LOCAL TEXAN BUSINESSES, NOT THIS ONE FROM CALIFORNIA! read more

Best employees, dryer, price, wheel shine application, vacuums and have not been out of towels yet. They employees are very attentive and come over as soon as they hear something is blocking the vacuum, even though it is so powerful that it really does not affect the suck. read more

Great place and always friendly. I have seen some reviews about damage and most are people trying to this place to pay for their car damage. My favorite one is about the scratches that are obviously hand made. read more

This was the worst car wash I've ever been too. Taking everything out of the back of the truck and putting it inside of my truck making my seats dirty. It was all under the toolbox with no problem.. with other car wash I've never had that issue with any of the once I've gone to. read more

My account has been overcharged two months now and there is just a forever hold on the "Customer Service" phone.

I have been a member for 2 years or so and I have never had any issues. I carried my membership over from when I lived in Magnolia and the Cibolo location did not let me down, so I decided to keep it. Good value for unlimited washes! read more

Manager On duty Pete was very disrespectful and not helpful. I needed to cancel wash package and he would not. I have to contact upper management so that something he should be able to do will get done. Do not recommend this location! read more

This is the Best Car Wash around!! No BS! I purchased the monthly pass. It's a great value, yes there was some issues after the freeze with getting parts. This is all been fixed! read more

Not a bad car wash, but if you have a tow hitch on your truck then they will turn you away- even though the guy in front of you has one.

I just want thru the car wash. This is my first time seeing Johanna and this was the first time someone took the time to wipe my window before putting tape on the back blade. When I drove up she was taking the time to talk with a customer before he entered the wash. Great customer service and paying attention to the little things. read more

This is my 2nd time going through this car wash and it was the LAST. After going through, my rear bumper was hanging off my car, not slightly, but blowing in the air. I noticed it immediately (within 2-3 mins) and went right back. After the location manager came out and looked at it and had me complete an incident report, he put tape on it and said the area manager would get back to me within 48 hours. That time came and went so I went to the location. Maggie Trevino, the area manager, who is RUDE, came out and told me that the location manager hadn't done his job so she couldn't do hers!!! I came back 48 hours after that, and the location manager told me that she, Maggie, was going to deny my claim because my bumper due to pre-existing damage (stating the clip was broke prior to coming into the car wash) I then asked to see the video, he told me that he didn't have it...I asked for her number or when she would be back at this location and he said she wouldn't be back for a week. I came back a week later and demanded to see the video in which my bumper was damaged entering the car wash, the video began when the car wash touched my car and the bumper parting from my vehicle, which at that point, she said it was a clip that was already broken. Maggie claimed that a clip attaching the bumper to my car was already missing which is why my bumper was damaged and pulled from my car. I asked to see the video of me ENTERING and she claims not to have it, though there are cameras. Now I've attempted to call the regional manager, with no luck. It's been turned over to my insurance to handle it, but this is poor service the Maggie really needs a new career outside of customer service! Convenience turned into disaster! Beware, there are other reputable car wash locations with professional employees... read more

BlueWave Express Car Wash - Car Wash Near Me - Cibolo, Texas

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At first loved this company when I first signed up. After my last 2 encounters with the manager Maggie I would not recommend this place to anyone. I have an eye sensitivity diagnosis and because of that I have to have a light tint in my car. I at first out the tag on my windshield and we discovered the machine could not read it through the tint so the then manager gave me another tag an let me just roll down my window and scan it. Then the manager Maggie was working and told me I had to have it on my car. I told her of my condition and she could look up my tag and see that this is my tag and my car and it just couldn't scan through the tint. She then told my to put it on the side window by my side mirror. It didn't work there. Then she advised me that if I didn't sick it on the outside of my car I could no longer be a customer there. I told her it would ruin my paint and every other time the other managers had no problem punching in my ID and letting me go. She advised me they were not allowed to do that and i was asking clarifying questions and she walked off. I told her it was not fair and told her I would be contacting the main office. She then advised me she was going to cancel my account. I then asked for a copy of my contract which I stuck to it says the tag needs to by on the windshield or the window by the side mirror which my tag was. The machine just couldn't read it. He luck of customer service skills and willingness to work with a paying customer with a medical condition really saddens me. Not only did this make me feel discriminated against do to my condition, it saddened me even more that the other workers that were there when she walked off were apologizing for the way she was acting and said they would have no problem typing a code for me when I came. read more