Arranged a taxi, came on the wrong day at the wrong time.
Checked the next day to confirm booking. It was confirmed. After 15 minutes past the arrival time, I phoned to ask where the taxi was. Told it was only a mile away. It wasn't. Eventually a friend took me to Wigan railway station, where I caught the train with a couple of seconds to spare. If I had waited for the taxi I would have missed the London train and forfeited my ticket, and been forced to purchase another ticket at great expense. Don't like unreliability and the couldn't care less attitude of the staff. Won't use them again. read more