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Los Angeles, CA

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Bluejay

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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7 years ago

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The Best Screen Printing & Embroidery - 3D & Flat Embroidery Combination on Hats

The Best Screen Printing & Embroidery

4.7(261 reviews)
2.2 mi•Historic South Central
•$

TBSP&E helped me get some apparel print work done with an incredibly tight turn around time. They…read moreexceeded my expectations with the quality of their work and Steph was a delight through the entire process. Will absolutely be going back. N

Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

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The Best Screen Printing & Embroidery - Custom Screen Printing

Custom Screen Printing

The Best Screen Printing & Embroidery - 3D Embroidery on Hats

3D Embroidery on Hats

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Rapid Silk Screen Printing - Sweatshirts Embroidery

Rapid Silk Screen Printing

4.7(71 reviews)
2.2 mi•Historic South Central
•$$

These guys get it done. Good quality prints and shirts quick and reliable turn around times…read more Tony minds the details so you don't have to worry. Tried them out and they were on time and on target! Thanks Cesar for the carry out!

We ordered a specific style of shirts for our nonprofit's pre-sold event, trusting a local printer…read moreto get it right since I wasn't on-site to check the shipment. The printer later confirmed that I had ordered the correct style, but they printed women's sizes instead of unisex shirts, which our members had paid for. The tags didn't make this clear, so our volunteers began distributing them before the mistake was discovered. The printer's first "solution" was to claim the shirts were actually higher quality than what we ordered and offer either a 10% discount on a future order or 15 of the correct shirts -- far short of the number we originally ordered. They ignored the fact that our members had pre-paid for a specific style and left volunteers to manage the fallout. Had they accepted their mistake immediately, there is no reason they shouldn't have been able to reprint the shirts so we could have distributed them during our multi-day event. At one point, they suggested we return the misprinted shirts, not to fix the mistake, but so they could destroy them. They repeatedly framed the situation as a retail-style return/refund issue, implying our volunteers or members "took" the wrong shirts, even though this was entirely their fulfillment error. After multiple rounds of back-and-forth, they finally agreed to reprint the correct shirts. However, when we received the corrected batch, two shirts were misprinted, completely omitting the event logo on the back, and one had a hole in a seam. Because of the delays, we had to mail the corrected shirts to members well after the event at our own cost (over $350 as we had attendees from as far away as Germany), losing money on shirt sales and creating extra work for volunteers. At a certain point, it wasn't worth continuing negotiations, so we accepted the reprints at a loss. While the shirts themselves are fine, the fulfillment, communication, and proposed solutions caused unnecessary stress, extra work for volunteers, and financial loss. Anyone ordering for an organization or event should be prepared to follow up closely and push for a solution that actually meets their needs.

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Rapid Silk Screen Printing - Custom Hat Printing the Blippi's Show

Custom Hat Printing the Blippi's Show

Rapid Silk Screen Printing - Full color DTG printing on shirt

Full color DTG printing on shirt

Rapid Silk Screen Printing - DTG Printing

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UltraPress

UltraPress

4.7(53 reviews)
2.4 mi•Little Tokyo, Downtown
•$

I've ordered shirts from them a number of times for a student organization throughout my years in…read morecollege and every experience has been great! We've gotten t shirts, long sleeve t's, baseball t's, and have been more than happy with every single order! Even when we are stressing out about a deadline, they have always worked with us to make sure we get what we need, when we need it. Compared to other t-shirt printing services, their prices are extremely fair for the product you are getting. The online design studio is easy to use and understand and they have always translated our designs accurately. Even when we would submit photos that weren't the best of quality, they work with what we send over and make it look great. On top of all the good experiences we've had, their customer service is unbeatable! They've sent over promo codes to help us out and this definitely keeps our organization coming back to UltraPress. Would not go to any other place for customized products.

I do not recommend using UltraPress. Their shipping process is very misleading, especially after…read moreyou approve your proof. I would suggest doing additional research before ordering, especially since it is difficult to reach an actual person. Communication appears to be only through email, which makes it frustrating when you need a clear answer. Yes, the pricing is low, but based on my experience, their business seems to focus more on quantity than quality.

Photos
UltraPress - Can't choose one color? No worries, we'll embroider on multiple!

Can't choose one color? No worries, we'll embroider on multiple!

UltraPress - High quality printed tote bags of my company.

High quality printed tote bags of my company.

UltraPress - High quality, detailed text and graphic embroidery on baseball caps

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High quality, detailed text and graphic embroidery on baseball caps

Bluejay - trophyshops - Updated October 2026

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