I placed a large order of various certificates for medals and ribbons not normally issued with…read moremilitary decorations from my military service, 37 in all... (through eBay) gruntsrukshack tailored each one to my individual needs including various changes in rank, dates of service, subsequent awards, special United Nations awards, etc...... Beautiful Work ! Excellent quality ! Flawless printing! They worked with me to ensure each certificate had all the correct details which took a lot of emails back and forth but every email was answered promptly and professionally. Each certificate was carefully placed in a document protector as well. I'm very happy with the quality of my certificates and customer service provided. Thank you SG USN ret

From the owner: Veteran Owned and Operated Military Surplus / Veteran's Store. We specialize in military and…read moretactical gear, hunting, and survival equipment. We also offer military uniforms, unit patches, insignia, ribbons and medal sets. As well a Veteran Shadow box services and commemorative prints. Grunts Rucksack also carries a wide range of collectibles, coins, banknotes, sports cards as well as vintage military collectible items.

The customer service was amazing! I was indecisive with my original order. I found two items I…read morewanted to add to my original order to save on shipping. I contacted customer service via chat and was luckily connected with Raven both times. Raven was unbelievably polite, knowledgeable and helpful. I am a retired fire where customer service was paramount. Raven delivered the best customer service I have received in many years. Thank you, Raven!

Great service , even when they had the store . I had a few patches made by them . Nice selection of…read morealready made Patches and other items . patch qualities very nice. Staff is very helpful and friendly. wish they bring the store back open again The cost of already made patches are reasonable , custom patches are more expensive but worth it.

Did the owner's wife escape from a state mental institution?…read more My husband just retired from the Air Force and we went into Major Dad's to trade in two duffle bags of old military gear for store credit. The store was empty save for the owner's wife who was working the counter. As soon as she saw how much gear we had she began yelling at us about not bringing in more than a few items to trade in at one time. She also insisted that we had some kind of an old Army uniform in the bags despite the fact that we told her over and over again that he was Air Force! When my husband asked why she wouldn't take what we had she began screaming about how she had bookkeeping chores to do and that it would take her one week to inventory what we had. She then insisted that we leave the stuff with her so she could have her husband (who works a full time job somewhere else) inventory it on the weekend. My husband was afraid of theft so we decided to take the gear and go elsewhere. It gets good in the next paragraph! She then proceeded to curse both my husband and I out as we left the store! I am a very Christian woman and the words that she was using were very offensive. We then drove to another military surplus store in Lexington. The guy there only took 15 minutes to inventory everything we had and give us an offer. If she is THAT stressed by working in a slow retail store, she should tell her husband that she does not want to work there anymore! I used to work at a state psychiatric hospital in Indiana and her behavior reminds me of some of the more unstable patients that I worked with! She actually scared me when she started screaming and yelling at us. She needs SERIOUS psychiatric help before she scares more customers away from her store! I hope that her husband sees this because his wife is not a stable person!

Went in here to buy a few things. Was really impressed with the staff and the quality of…read moremerchandise. If you like military surplus, prepping items and such, this is your to go to store. Check them out.

Always stocked with everything you could ever need military wise. I can spend hours just walking…read morearound looking at all the stuff lol.

This is quite a large outdoor store in Lexington, Kentucky, one of the only ones in town. They have…read morea wide selection of really nice items, but you can expect to pay a premium price. I visited on a Saturday and I was a little disappointed that I wasn't offered any help by an associate. I looked around and couldn't find anyone to help me with the backpacks. There were a few things I had questions on, and I couldn't find someone to assist me and no one offered any assistance. Maybe next time.

I've been shopping at J&H for decades, ever since it was downtown near Rupp Arena, and was called…read moreJ&H Army Navy Store and sold military surplus gear and clothes for next to nothing. Theses days, of course, it's central Kentucky's premier outdoor clothes, shoes/boots, and equipment. Most recently with an ice storm looming, I dropped in for some some battery powered flashlights/lamps. They were closing early to let their employees beat the ice and get home. I only had a bout 10 minutes to shop, but one of the sales clerks quickly offered advice and I was out of there in 5 minutes! Ice storm was a bust, but I'm ready for the next one!!

They gave me amazing service and they even gave us 2 free shells. Some of the stuff was really…read morepricey, but what do you expect. It was not too crowded and the two people working there were really kind and friendly. 10/10

I take that my original review was deleted, or I never posted it, but I'm still determining why;…read morewell, the Army Surplus Warehouse on E Loudon is my go-to for Army Surplus goods. They have fair prices on all patches: Marine Corps, Navy, Army, Air Force, Coast Guard, military wars, conflicts, and Veteran patches. Plus, they have Army-issued backpacks, the University of Kentucky flags, and other items like vintage M-65 field jackets, vintage CWU-45 flight jackets, liners, license plate frames, and an assortment of pins. Please see attached photos for further details. Today, I found several Great Lakes Naval Training Center food trays, not the separated sectional kind, but a tray to sit plates and cups on, which will work out well for the kids. They're always spilling drinks or food while watching TV or playing games. They were only $4.50 each. Honestly, it's worth a stop to look around if you're in the vicinity. You never know what you might find. Also, I suggest calling if it's late in the afternoon to ensure that they're still open. Finally, the owner is soft-spoken but willing to start a conversation. So, do not be too standoffish. Share some war stories. I've noticed that several other veterans stop in for a chat too.

eridian pants are awesome, but rip easy. 5.11 caught my attention because of the guarantee to…read morereplace anything that rips along the seams. The first pair, the guy at this location told me just to grab a replacement, which made me spend a few hundred on shirts because of good business practices. This time, the guy refused to honor the guarantee on the pair included in the picture. Claiming normal ware and tear on the back of the jeans clearly on the middle inseam! I told him after a year goes by, I'll stop bringing them back in. Already ordered replacement ridge pants that hopefully hold up better (not as light as Meridian unfortunately). I'm not looking for handouts, but want to get my money out of them so it's not a complete waste (I have all the colors). Now I've lost a lot of confidence in the company as a whole. I have a lot of their clothing, backpacks, and accessories. Before, I was assured that the quality is so good that they'll stand behind it. Now that they're not, the quality must be causing them too many problems to keep up with that assurance. Third picture is the size of pants compared to fresh order made a month ago. I haven't added on in size which would be a meaningful denial as well. He just kept repeating the same thing like one of my toddlers. Just doing what he's told is my guess.

Never purchase online from this company. They promise to deliver the merchandise in 3 to 4 days. I…read moreplaced my order on the 14th August and tracking showed it was delivered on the 12th of September. I received nothing. This company does not deliver on promises. I called the store and the retail worker said to call their warehouse, of course they don't work on weekends....and it's not the store's problem. A very dissatisfied and defrauded customer.