A couple of things other than the outrageous prices that I didn't care for: The young lady who was seeing my cats was kind of rough with them for no reason. Grabbing them by their scruff in a very rough manner for zero reason. It just didn't make sense. On top of that, an older male who was present (in and out of the room) was very rude toward me. He had made mention of my cat's cleft palate which isn't a cleft palate at all and I was getting ready to explain what was really going on with her mouth, as I spoke up, he abruptly walked away while I was speaking to him. Rude. One of my cats was given meds for parasites and the young lady put it on in the wrong spot. You could look on the back of her neck and see that it was too far to the right. The whole point of having it right at the nape is so the animal can't get to it. My assumption is that she was able to get to it, because she threw up and had diarrhea all night. I wasn't told before or after that this med could cause this sort of side effect. Thank goodness she seems okay now
Anyway, this place wasn't terrible. The young lady working the receptionist desk was very kind and polite, the young lady who checked out my animals was not impolite or rude toward me, but handled my cats roughly and misplaced the meds and did not give info on possible side effects before or after administering, and the older man (my guess is he is the actual Vet, but no one introduced themselves or gave their titles) was very rude and dismissive toward me by walking away while I was speaking. I don't take disrespect lightly so I'll never go back to this place. Be nicer and more respectful to your customers and be gentler with the animals. read more