Absolutely pawsitive is the best! They do such a good job on both of my doodles! I wont take them…read moreanywhere else!

I have been a customer for 5 years. I moved out of state and haven't been in a year. They are "not…read moreaccepting new clients" and "can't find my file". Where did customer service go? Is it lost in Covid? I'm happy to post my text exchange or maybe the owner would like to but what a shame we can't have customer service anymore. This company would not answer my calls so it's all through text.

My fur kids come every 6 weeks. They are wonderful with the animals and they always do a great job!read more

I've been taking my dogs to this groomer for years and have followed them when they have moved…read more They do such a great job and have dogs of their own so they really know what they're doing. They stay extremely busy so you have to get on their schedule ahead of time. They tend to be a little higher priced than other locations such as Petsmart but the extra price is well worth it.

Claudette has been going to Soft Paws for several years now and Cheryl, her groomer, not only does…read morethe amazing "classic" cocker cut, but she has noticed critical health related issues on several occasions. She found a tick inside her ear once (shouldn't have been there, so I rushed her to the vet) and, on another occasion, pointed out a corneal abrasion. Not only does Claudette look fantastic (on an excursion to Joseph Beth for pictures with Santa this year, people oohed and awed in the parking lot!), but she has the best second set of observant eyes on her routinely! Cheryl and Soft Paws owner Regina are the best in the biz! It is such a luxury and pleasure to have them in our lives!

Best experience we've ever had with a grooming service. Our current pet dog can be very difficult…read moreto groom, but they said she gave them no problems. This is the place where we will be taking all of our pets in the future.

Trim Room is the BEST staff, and they are so great wit my hyper puppy, Poppy! The grooming is…read moreamazing and they recently snuck us in for last minute boarding AND managed to groom her despite a full schedule. So happy to have found this amazing local business!

Been going here for about 3 years now. Not faithfully bc my baby hates being groomed. Our Great…read morePyrenees Lilly hates being bathed or her feet or butt touched at all. They have been through some stuff with us bc she has taken a couple hrs before! She hates being caged so they have even made accommodations today on a Sunday for us to make sure she is taken good care of. She always comes out looking so stunning & beautiful. I cannot say enough good things about this couple. her feet came out looking amazing & she is so hard to tend to or clip or file her nails! She's huge so it's harder than other pups! I think I'll end up bringing my crazy pit Shepard mix as well bc they just do so amazing. Everything is top tier & will continue coming here'

VID did a great job on my poodle and and my bichon mix! They were very nice to deal with, too,…read moreprompt, professional, excellent cuts. My dogs seemed to be very relaxed afterwards too. Their van is self sufficient so they won't be asking to use your electricity or water which is another plus.

Just a note for others that their voice mail indicates they aren't accepting new clients. I can't…read morespeak to their service, unfortunately, but it sounded perfect. Oh well.

I take my dog to Uptown for both grooming and boarding. It is on the pricier side, but that is…read moretotally worth it for the peace of mind I have while he is staying there. The staff are so kind and flexible with travel changes (if you need to pick up earlier or stay an extra night) which is really helpful when flying. They have a great pre-check feature where you can give a lot of detail on your dog's stay. I typically send toys that I don't mind losing just as a precaution, but they've never lost anything I've sent with my dog and everything comes back neatly packed in his bag. I don't worry about my baby at all while he is at Uptown.

Our Dog Sustained a Partial Toe Amputation While Boarding Here…read more We entrusted our rescue dog, Birdie, to Uptown Hounds while we attended a family reunion. Birdie is a one-year-old Beagle, Chihuahua, and Terrier mix who weighs approximately 15 pounds. We researched boarding facilities, read reviews, and selected Uptown Hounds because we expected her to receive appropriate care. When we picked Birdie up, we noticed that she was unusually subdued and was limping. We also observed that part of a middle toe on her front paw appeared to be missing. We initially did not know whether the injury involved only the toenail or more of the toe. We contacted our veterinarian and arranged for Birdie to be examined. Our veterinarian diagnosed Birdie with a partial amputation of the toe, including the loss of part of the underlying bone. This diagnosis was documented in her veterinary records. The injury was more serious than a broken or missing nail. When my husband contacted Uptown Hounds, we were told that staff did not know what had happened. We were also told that the person in charge was not present that day and would contact us. At the time of this review, we have not received an explanation of how the injury occurred or when it was first noticed. We cannot determine from the information currently available when or how Birdie sustained the injury. However, she was returned to us with a significant paw injury, and we were not informed of it before pickup. We believe a facility caring for a dog should promptly identify, document, and communicate a serious injury and provide the owner with relevant information about any veterinary care. Since returning home, Birdie has also behaved differently from usual. She has been quieter and more withdrawn than she was before boarding, and she has not shown her normal level of playfulness, confidence, or affection. We cannot say with certainty what caused these behavioral changes, but they began after her return and have been concerning to us. We understand that accidents can happen when animals are in someone else's care. Our concern is the combination of Birdie's significant injury, the lack of information provided at pickup, and the absence of an explanation so far. Birdie is a rescue dog who had become a happy, trusting, and secure member of our family. Seeing her injured and behaving differently has been heartbreaking. We trusted Uptown Hounds to provide attentive care and to communicate with us if a serious problem occurred. Instead, we brought home a dog who required veterinary treatment and whose injury had not been explained to us. We are sharing our experience so other pet owners can ask questions about injury reporting, supervision, emergency procedures, and communication before deciding whether to use this facility. We are still seeking answers about what happened to Birdie and when. As of Tuesday afternoon, the manager or anyone affiliated with this facility has not called us to give us some answers or check on our little girl.

My favorite grooming company in 9 years, mobile or otherwise. In the past I had trouble found a…read morereliable mobile groomer, but was given a recommendation by a client and decided to give it another go. Glad I did! My dog is comfortable, doesn't take up my entire day, on time, and of course the added convenience of coming to your home! Will be using for years to come!

I have used this service for many years. Travis is very professional and a great groomer. He…read moregroomed our previous dog for years. Since he started his mobile grooming service, he has been grooming Bailey. We just acquired an additional dog and looking forward to having Toby groomed. The service is always on time and scheduled at my convenience. I would highly recommend On The Go Mobile Studio.

Still a great place, just a bit of an update…read more They had stopped doing walk-in nail grinding even before Covid hit. Now it's by appointment. Also, the time it takes to get in to see the groomer is longer (1 month before the pandemic, even longer during it). Still an awesome place run by awesome people, just a bit harder to get in to. Definitely still worth it though.

I do not feel comfortable trimming my pup's nails and they've been getting much too long. I've also…read morenever taken him to a salon. I called this morning and got an appointment for a few hours later. Even though we were late, the groomers were totally chill and friendly and inviting. Brody was greeted with treats and love in generous quantities. It was suggested that I wait in the car. Less then ten minutes later they walked him out to me. He was happy and calm and his nails no longer made that clickety-clack sound when he walked. We both had such a positive experience and I will definitely make doggie spa day a regular part of his life. The price was also extremely reasonable.

I've been going to Peyton for years! she's amazing and…read morealways keeps my boys looking great!

Brought my dog here a while ago and the day after her grooming session she had a rash in her groin…read morearea. I had to take her to the vet and it was just a common rash that typically happens from inadequate sanitation or aggressive maneuvers. My pet was stuck in a cone for 2 weeks until this rash healed, unhappy with the service.

Mollie always does an excellent job with all of the pups that she grooms. She's kind and…read moremethodical, and very very sweet. Pups are lucky to have such a thoughtful and thorough groomer!