Our dogs (Brutus and Scarlet) absolutely love Hickman Creek. We have a large property, so they are…read moreseldom leashed. But they sure know where they are going as soon as the leashes come out and they bounce around like jumping beans. My wife and I travel often, and sometimes (especially when work-related), we have almost no notice. There has never been a time Lisa could not fit our dogs in. The staff there knows our dogs by name, and genuinely seem as excited to see our dogs as our dogs are to see them. Our dogs get nail trims and baths before coming home and my family and I look forward to come-home day as it is nice having clean dogs, especially in the car. I look forward to our next vacation, and I am sure our dogs do too! Keep up the great work!

Seems to be a common theme.. I picked my senior dog up after only two nights there and she was…read morefilthier and smellier than she's ever been in her life. It smells and looks like she's been laying in her own urine. I board her very regularly but the normal one was full, she has NEVER came home smelling or looking like this even after a week of kenneling. The smell was so strong I couldnt stand having my windows up or down, it just blew it around. I called and they did offer me a refund but I'm terrified she's going to follow suit of the other reviews and be sick. They offered to give her a bath if I brought her back which I kindly declined. I would not trust them with her again. She attempted to blame the smell on the fact it had rained but this isn't wet dog smell, it's pure urine. And on another note - they do not leash dogs when you drop them off or pick them up. It seemed odd when I dropped her off that I had to insist the girl leave a leash on because she wouldn't follow her without it. Then when I picked her up, a giant huskie was let out into the lobby completely unrestrained. This isn't safe and it's not appropriate. There could have been children, or other dogs, or anything that would make for a dangerous situation with an unknown and very large dog. I would NEVER recommend taking your pet here.

I've been going to Peyton for years! she's amazing and…read morealways keeps my boys looking great!

Brought my dog here a while ago and the day after her grooming session she had a rash in her groin…read morearea. I had to take her to the vet and it was just a common rash that typically happens from inadequate sanitation or aggressive maneuvers. My pet was stuck in a cone for 2 weeks until this rash healed, unhappy with the service.

I am in town visiting and my little yorkie needed a bath and cut. He is almost 15 and has heart…read moreproblems. Downtown dogs spa was able to get him in and assured me that he would be cared for. I am so happy with his cut and special treatment. Thank you again!

All I have to say to anyone thinking about using this place is, "caveat emptor" (i.e., buyer…read morebeware). I had an emergency and had to leave town for two days. While both of my dogs needed booster vaccinations, I did not think that the cost would be such a big deal since both of my dogs were medically "up to date" in the Spring. When I picked up my two dogs, my bill for 2 days for 2 dogs + boosters was $1,500. That's right, $1,500. Shame on everyone who works at this place and takes advantage of desperate people. I can only hope that my words of warning can save another pet family from this outrageous abuse.

Visited for the first time to use their self service bathing and was thrilled! Three nice large…read moretubs and drying/grooming stations. Shampoo, conditioner and any necessary grooming tools are all included for the incredible price of $15!! I plopped my little guy in the tub and was able to take my time washing and conditioning his hair. What a dream come true! They have industrial strength dryers and he dried in like 15 minutes - amazing. I used their brush and grooming scissors to trim a little of his hair off. Since my peanut is almost 14, he was having trouble standing so I couldn't do the full trim I was hoping to, but that's on us, not Pet Paws. They are providing an amazing self service option and I cannot recommend them enough to anyone needing a nice place to go to bathe their pup. I cannot wait to go back!! Pro tip - do not miss the delicious smelling finishing spray!! Heavenly scent!

I took my golden retriever to Pet Paws a few weekends ago for a dog wash after my roommate…read morerecommended it to me. Since it was my first time going, the owner Phyllis gave me the rundown: there are three self serve tubs with different shampoos and condtioners. The tubs are raised and have a hose, which is nice, so you can easily stand while you give your dog a bath. Pet Paws is $15-per-dog, the price isn't contingent on time- a good deal for bigger dogs, maybe not as much for smaller ones. They also have a dryer station with different brushes for after the wash. What I like about Pet Paws is the convenience- its nice to be able to wash your dog and not have to deal with the "clean up" afterward- cleaning up the tub and washing the towels- all that jazz. Definitely will be back to Pet Paws!

Cary has been grooming our dogs for 10 years and we have never had anything less than a perfect…read moreexperience. Our dogs are always taken care of while they are there and look great when we pick them up. Her prices are reasonable and her shop is always clean.

The worst grooming experence I have ever had! My poor dog had burn marks in his ears that looked…read morelike groomer had used hair remover!!! The hair cut was uneven...blotched...just plain awful!!

I've brought my pup here after reading reviews from multiple places and doing a bit of research on…read moresimilar businesses nearby. I really like their behavioral evaluation process and I like the fact that they have plenty of live cams too. They're reasonably priced, they reasonably accommodate your pet, they provide plenty of services and add ons... they offer samples and treats, they have fun dynamics for giveaways or dog of the month, they have a neat little store, groomers... overall me and my pup, Thor, love the place. We will continue to use and recommend them

we have had the worst experience we took my Yorkie to get a bath and haircut when I picked her up…read morethey had only given her a bath, but charged before the whole package. I decided to give it one more try thinking it was just a bad day so I off at 9:00 this morning. The man in the front said the lady giving her a haircut today was busy but she would give me a call shortly before she started giving her a bath. I waited an hour and a half and I called the place to find out that the lady giving her a haircut today did not show and that I needed to come pick up my dog. I'm so upset that my dog has been there for an hour and a half and nobody called me to let me she wasn't being worked on today. we will not be back.

Amazing place. Staff is great with my dog and she loves it! She's always nice and tired when I pick…read moreher up from a day of playing!

This place is great! My dog Bo loves it here. Every time we drop him off for daycare he gets so…read moreexcited and when we pick him up he's exhausted from all the fun he had!

We've used Critter Sitters for well over a year now. For short visits and long timeframes. They are…read moreextremely reliable and have been great with our two dogs. I love knowing we don't have to worry about our pups when we are gone, communication from each visit is appreciated, and that they are in good hands. Highly recommend Critter Sitters of Lexington!

We have two cats who are now 8 years old, and we've been using Sam and Sarah's company since they…read morewere kittens. We absolutely love them and their entire team of professional pet sitters. Zach has been with the company for years, and whenever we see his name on the schedule, we're thrilled because we know we're going to receive one of his wonderful updates. His visit summaries read like a story, and sometimes even a song. He is an exceptional pet sitter, and honestly, the entire team is fantastic. Knowing our cats are being loved and cared for by Critter Sitters gives us complete peace of mind whenever we're away. During our most recent trip, I added an outdoor cat to the schedule just a few days before we left. To their credit, they didn't hesitate. They simply added the extra cat, and the cost didn't even change. The service is incredibly affordable for everything they provide. It costs far less than boarding, which would be both expensive and stressful for our cats. They even send photos of our pets during each visit, which is such a comfort when we're away. Beyond caring for our cats, they also bring in our mail and put our trash out on collection day. It's those little extra touches that make such a difference. We feel incredibly fortunate to have found Critter Sitters. They have cared for our pets for years, and at this point, they truly feel like family. I cannot recommend them highly enough. You simply can't go wrong with this company. They are outstanding.