I was referred by my dentist for a root canal. As with any dental procedure, I was anxious and not excited, but I'm so glad I was sent here over any other place. I read amazing things about Dr. Horwat prior to my visit, and they were telling the truth. He was absolutely amazing, quick, and very personable. He and Katie made me comfortable and it was such a great experience. The women at the front were also kind and super pleasant. Overall, I can't believe how painless and nice this procedure/experience was! read more

I scheduled a root canal with anesthesia about 3 months in advance. This of course required an Anesthetist. There was sufficient, though not overwhelming, communication between the office and myself. I completed all paperwork well in advance of my appointment. At no time during this communication was I told that I must have someone present DURING my procedure. I was told I couldn't drive myself home after the root canal even though I have done so with invasive (rotator cuff & L5 laminectomy) surgeries in the past. No need to argue so I made arrangements to be brought by my son and then picked up by my wife afterward. So I arrive and check in. My son left and immediately I was approached about why he left. I explained he had to go to work and was only dropping me off. The staff quickly informed me that the dentist could not do the root canal without me having a family member present. I shared that my wife was coming later to get me. They checked with the dentist and he said that wasn't good enough; they needed someone present the whole time. My wife was planning on arriving about 10am which would have been sufficient time for the procedure and me to recover somewhat. They asked if she could come immediately, to which I said no. They continued to go back and forth with the dentist, Sandlin, who refused to change his mind about a family member being present. At no time was this EVER shared with me that I MUST have a family member present DURING my root canal. It is absolutely absurd! What could my family member do that trained "medical professionals" couldn't do if he screwed up? Would they wheel me into the waiting room and ask my wife to do cardiopulmonary resuscitation? So I asked that. What would you do if I experienced any kind of life-threatening event? The answer, "well, we would call for an ambulance." Duh! Ya think? My follow-up question was, "would you consult my wife about attempting CPR before calling an ambulance?" The answer, "no." Again, duh!!! So, what is the reason for requiring my wife or any family member to be present? No answer. Blank stares. Are you grasping this? So, I immediately demand a refund of my already paid-in-advance fee of over $2000. Their long answer was ridiculous so here is their ultimate short version...we'll request a refund processed through our corporate office and that should take no longer than 2 to 4 weeks. On top of that the girl said there will be a fee for canceling services today. SERIOUSLY??? You're going to charge me a fee for not informing me of this ridiculous requirement of having a CPR-trained family member present during whole procedure? And sure enough they did; they charged me $225 for the privilege of being treated like yesterday's trash. No root canal. No satisfaction. No apologies. Just a "kick in the teeth" by a dentist. I ended up Ubering home which was another $30 out of my pocket to add insult to injury. My recommendation is twofold. One, make sure you have full and total transparency from the doctor/dentist, and two, don't use Bluegrass Endodontics. They do not care about integrity in their word or how they treat people, and certainly are about the almighty dollar and let the patient be damned. read more

I had a former dentist do poor work on a tooth that got infected. My current dentist did not have the tools to correct the issue and recommended I go to Bluegrass Endodontics. I was in excruciating pain and without question they made immediate room for me in their schedule. Within hours I was out of pain. I absolutely recommend this place! read more

I went in for an evaluation. Dr Austin VanDusen took care of me. He was great. He took the time to explain my situation so I could understand my conditions and options. All the personnel I came in contact were very nice with great attitudes. I recommend them. read more

I love everything about this place. From the front desk to the Doctor! Great Business & Great People!

My primary dentist referred me to Dr. Richard Horwat of Bluegrass Endodontics for an evaluation of whether my abscessed tooth could be saved by a root canal or did it need to be extracted. Dr. Horwat determined there was a very low possibility of saving the tooth, but he would like to try. My only source of income is Social Security, and I have to be careful how I spend my money, so a low possibility of saving the tooth was not an option -- until Dr. Horwat said he would refund my out of pocket payment for the root canal (final total was $947.60) if it didn't work. I trusted him, I believed him when he said he would refund the root canal if it didn't work -- my mistake. A few months later, he determined it didn't work; the tooth was still infected, probably cracked but didn't show on exrays, and it needed to be extracted. An office person confirmed the refund would be forthcoming, but I never received it. A few calls to the office, and different office people again confirming there would be a refund, were futile. Finally, I was told that it was not the office policy to give refunds, Dr. Horwat did not remember saying he would give me a refund, and there was no notation in his records saying he would give me a refund. I also sent Dr. Horwat a letter, to no avail. My husband witnessed Dr. Horwat saying he would give me a refund if the root canal did not work. I am now out $947.60, plus I had to get the tooth extracted and I have to get an implant, which will end up being several thousand dollars. I would never have agreed to the root canal in the first place, if Dr. Horwat had not said he would refund my money if the root canal did not work. read more

I cannot say enough about my experience getting my first root canal. I was scared to say the least. Dr Horwat, who was very highly recommended by my dentist, and His assistant were very kind and explained everything which put me at ease. I have to say I did not experience any pain!! Dr Horwat was excellent. I highly recommend Dr Horwat if you need a root canal. read more

Easiest dental appointment I've ever had. In and out in less than two hours on a really difficult root canal. Dr. Horwat is extremely sympathetic to those of us who don't like going to the dentist and breaks everything down to a level you can relate to. Excellent, highly-recommended. read more

I refer many of my patients to Bluegrass Endodontics. I always get rave reviews. The root canals I have seen are perfect and the treatment is always well thought out and conservative. Dr. Horwat is a brilliant Endodontist and someone I would see myself if I ever needed a root canal. read more

My experience was very nice. The atmosphere was laid back but, very professional. It is not at all like most medical offices where everyone sits in silence and are depressed to be there. From the front desk, where I met Mrs. Edna to the "chair" where Mrs. Rita and Dr. Horwat worked on my teeth, I felt comfortable and welcomed. read more

Got a root canal here and I was very happy with my experience. Dr VanDusen rocks! Super nice guy and explained everything about the procedure in detail and took time to answer any questions. Made the whole experience as comfortable as possible. It really wasn't as bad as I was expecting! Great assistants and office staff too, everyone was very friendly and scheduling was easy. read more

Was recommended by my dentist but would never go back. Did a root canal on an existing crown, broke it so I had to get a new one. He said he'd pay but didn't. He also adjusted my bite for some reason and I've had problems ever since. Called to discuss but he never called me back. read more

My regular dentist with whom I am currently having extensive work done referred me to Bluegrass because of the complicated root canals I needed. I was disappointed because I love my dentist but trusted he knew what he was doing. He did! From the moment I walked in the office I was put at ease. The staff was friendly and professional. Dr. Horwat and his assistant Amanda were just wonderful. They made me feel totally at ease and explained what what happening throughout the procedures. I had a crown that was really difficult to remove and the Dr. took every precaution to ensure that I was comfortable and not feeling unnecessary pain. I was so relaxed that I dozed off several times and before I knew it I had 2 successful root canals. I was given Dr. Horwat's cell phone number in case anything came up, but I had no need of it. I was also contacted the next day to follow up on my recovery. I couldn't be more pleased with the results and would definitely recommend Dr. Horwat to anyone needing endodontics treatment . read more

I was referred by my regular dentist. Even though they had three phone numbers and an email address, I wasn't presented with an amount for services until I walked in the door. Yikes! $1500.00! I asked Dr. Sandlin if he could just remove my crown, but he said it was just easier for him to drill through it. Well, it certainly isn't easy for me, so now I have to pay for another crown to save him trouble. It took several tries for him to get me numbed up and twice he shot the numbing agent down my throat. I am no stranger to dental work and I have NEVER had a dentist do this. In addition to this fiasco, he was apparently trained that it is better to grab the patient by the cheek and shake the head vigorously while injecting the needle. I have also NEVER had a dentist do this and suggest that would probably account for the amount of lidocaine, etc., that I ingested. While I did appreciate the rubber dam that protected me from swallowing any parts of my now destroyed crown on at least two occasions, Dr. Sandlin lifted it up and slapped it back down on my face. There was considerable conversation about their lunch and little concern for the patient. They did not call the day after the procedure. When they finally checked to see if I was still living, I explained that I had spent the better part of 48 hours throwing my guts up. Amy wished to blame it on the antibiotics, but as I had been on them 4 days with no problem, I knew that wasn't the issue. There was little concern for the patient and much more emphasis on $$$$. read more