Not so good customer service. I bought a custom sofa that was very expensive. The quality of the…read morecushions is horrible. They sent their customer service rep out who basically told us the quality of their cushions are not very good but the frames are. He was going to get back with us but never heard a word after several weeks. Very unfortunate because we have purchased a few large items in the past from them and have been very happy with the quality. I will not buy from them again.

This place is amazing! The store has a very welcome, comfortable family feel to it. They were wager…read moreto help but the environment is relaxed (no pushy sales people!) I got an absolutely INCREDIBLE deal on a livingroom set. They were able to deliver it the same day and even hauled off my old furniture (RC WILLY had said they wouldn't). The delivery guys were great too. They were very careful and nice picking up my old furniture and making sure the new pieces were where I wanted them.

First time here! What a cute gem this place is! Ventured here with family to look for a pair of…read morechairs for the front room. Found a couple, but a bit out of price range. The staff was super friendly and accommodating, and listened to what we were looking for specifically. We had the pleasure of dealing with Regan who was super personable! She took us around the whole place discussIng our taste and specifics and offering her two cents on some furniture pieces we were looking at. She even asked us if we needed something to drink, which was a great add to her customer service skills. Def a pretty great place for home selection of different decor styles and taste. I feel like they had a few different style options and can accommodate a wide variety of people who would be looking for just the perfect piece to add to their abode.

I drove 1 1/2 hours to find out it is a furniture store Not a Design Store. If you buy furniture…read morefrom them they will help you Place it in your home but will not help with your other furniture you have. Can not help with paint/window covering/closet design/cabinets... Regan was nice in the drink department but not in the Design.

I went to two furniture stores looking for a sturdy bed frame, Francesco Furniture and RC Willey…read more RC Willey was large and had professional staff, but the frames I inspected there had dubious center supports. Francesco Furniture sold me a very sturdy queen-size frame for a far more affordable price. Francesco Furniture also went above and beyond when it came to service.

We have bought 3 couches so far from them. We own Airbnbs and we love every couch we have bought…read more We truly would not go anywhere else. They are such great people. they have delivered all 3 of our couches and have gotten to see our remodel progress. They remember us, every single time we walk through their showroom. The furniture is very good quality and super nice. Just a very great place to buy all of your furniture!

This location of DownEast Home & Clothing seems to carry a lot of scratch and dent furniture. Many…read moreof the pieces I looked at were damaged, some in only minor ways and others were damaged considerably. While DownEast carries some good quality and attractive furniture and home goods their selection is very limited. This is something to keep in mind when vising their stores, but especially at this location, since it is rather small. For a wider selection of merchandise, check out the the DownEast in Draper.

I LOVE downeast... But this place is AWFUL. The sales people have awful customer service. I've…read morenever had such a hard time buying something. I will never go here again. Even after I said I want to purchase this bed set, they almost convinced me not to buy it because of their horrible service. If someone is going to drop some decent money, maybe you could be nice to them instead of ignoring them. Update:: My headboard came to the store. They called me and said I could get it anytime. I called and said I was coming, and then they proceeded to tell me that I couldn't come get it because it wasn't ready. I asked him why and they said because no one was gonna be there to carry it out for me. I said I would just carried out myself because this is the only time I could come and she told me no we can't do that you can't do that you can't do that, and so finally I'm just like I'm coming up mattress I'll get it out. Then I come home assemble the mattress and it has a bunch of blue ink spots on it... I wanted to get a different one because it looks bad but that was a whole Nother headache. They ended up calling me like four times in one day each time a different person to tell me almost the same thing. It was really annoying. I am never going here again.

Service was fantastic and everyone at the store is super helpful and friendly. Delivery was fast…read moreand super easy. I would HIGHLY recommend visiting this store/location. Ask for Mike K. or Connor!

The worst customer service I have ever experienced- you can't get a straight answer from anyone -…read moreyou could talk to 3-4 people and get different answers from everyone - I went here instead of RC Willey and I regret my decision- I would gladly pay the difference to do business somewhere else - If Ashley had a 1.00 sale I would not buy here - the service is that bad !!!!!

Love the furniture. Super comfortable, great quality, lots of options in colors/styles, and great…read morewarranty too.

We have had nothing but trouble with our Lazy Boy purchases. About a year ago or so, we purchased a…read morecouch and two recliners that were connected with a console for our small living room. We told the sales person that we needed a couch that could sit close to the wall and not hit. She assured us that we bought their wall friendly couch that only needed 3-5 inches and it was labeled correctly on the invoice. After it was delivered, we discovered it needed at least a foot or more away from the wall! We traded in the couch for a love seat (no bells or whistles) and an electric recliner. The electric recliner has to be unplugged almost monthly to get it work. We rarely use it. Then they didn't put the console chairs together properly when they delivered the wall couch. They kept coming apart and after the 4th tech visit and that tech destroying the drawer by screwing it closed, we returned the whole unit and replaced it with two manual recliners that were delivered in June 2024. Six months after delivery, one of the armrests came loose and you can feel the staples. When you do a Google search for best recliners, Lazy Boy comes up first. That needs to change. Their products are not worth the premium price you pay and are even less quality that if I buy some off brand. I highly recommend you not even bothering to walk into their store.

The employees were super friendly and very willing to help for whatever it is your on the hunt for…read more I did notice the managers can be rude to the employees at times. The employee is told to ask the customer if they want to apply for a credit card and it's annoying every time I visit the store. Some of the manager are lazy and dump loads of work to employees that they them self can do. The other day a manager totally embarrassed from the looks of it embarrassed the employee right in front of a customer. I couldn't believe my eye.

At Home has good prices and a huge selection of items to choose from! You can find almost anything…read moreyou want here when it comes to decorating. I've found that some of the artificial plants aren't the best, but other items like pillows and bar stools can be really great finds. I'll continue coming here when my home needs a refresh!

Red Fox was great to work with -- so accommodating and professional. We initially started this…read moreproject with another local company and they were SO rude and hard to work with. Bert is great! I would highly recommend! A++++

Took a couple side chairs in for repair from out business, turned out so well we ended up having…read morethem fix 40 of them for us! Great service, good prices, fast turn around. Bert and the crew are great to work with. We will definitely use them again.