Fast and efficient! Project was finished on time with little disruption of my plants and grass

I requested a quote to install a sprinkler system. Scheduling was easy and Jason showed up on time. He was professional, knowledgeable and friendly and gave me an approx quote and said he was going to send me a final quote thru email by the end of the week. I got nothing. I called him a couple of weeks later. Again, he was nice and apologized for the delay and said he was going to email me the quote by the end of the day. Again, nothing! I called again. Same thing again: Nothing. I finally gave up. If Blue Water is too busy and not interested in doing the work, it should say so instead of wasting my time!!!! read more

These folks have been to my house for two different projects. I found scheduling to be easy. They showed up when they were supposed to. The follow up was good. On the one day that they couldn't finish the job they did come back the next day. read more

We needed a sprinkler system installed in our front and backyard. Call them them and got an appointment for someone to come out and give us a quote, which took about two-three weeks. Neal, wearing a mask, comes out and does a sketch and gives us a quote. Both my husband and I are outside, wearing masks, listening to his sales pitch. My husband asks a few questions. Neal looks at him to answer. I ask some questions and Neal looks at my husband to answer. He would respond only looking at my husband. Yeah, that annoyed me highly but their quote was good and we decided to go with them. Well it took us longer to get back to them because we had a baby that came a month early. We paid a deposit and on July 13th got scheduled for an August 3rd date, which was a Monday. Monday comes. 2 pm comes and we've heard from and seen no one. I call and the only way I could get someone to answer was by choosing options like I was a new interested customer. I speak with someone who says because of the rain the previous week, we were pushed back until Wednesday. NO ONE CALLED TO TELL US THIS! If I hadn't called, we would not have known. That annoyed us enough that we asked for a refund. We could have totally been ok with rescheduling two days later had they had the decency to let us know. The icing on top was on Tuesday, survey guys came to mark the lines for gas and whatnot because install was now on Wednesday. So the company would have known the previous week that our job was pushed back because they gave the survey guys an updated date but not the homeowners who would be giving them a couple of thousand dollars. Asked for the person in charge of refunds to call me on Monday. It's now Wednesday and still haven't gotten a call back. read more

The team at Blue Water Irrigation fulfilled all my expectations and more. The team communicated consistently as the project started and through to completion. There were several challenges my property presented and the Blue Water team carried our solutions at the highest levels of professionalism and expertise. I highly recommend this team to anyone who need's irrigation and or sprinkler watering systems. read more

Blue Water Irrigation installed a system in our 15,000 sf yard. Their team of installers are very professional and work very hard. We were installing a fence after the irrigation system was installed and we had a few hiccups where the heads were too close to install the fence. As promised, BWI came out very quickly several times to relocate the heads at no charge. Overall a very good experience with them. read more

Random acts of kindness from this company and its owner Abel Amaza speak volumes about who they are. Last week I went to the City of Phoenix transfer station to empty the bed of my ole Ford truck (My husbands 77 F150 that he had since he was 13yrs old) filled with tree trimmings. This was my first trip to the dump since my Husband passed away last year. The bed was packed and as I started to unload stick at a time (which would have probably taken me at least an hour), two Gentlemen arrived, parked next to me and asked if they could help me. They made such quick work of unloading the truck, then they swept out the bed and gathered up the tarp. Two strangers helping an older woman - I turn 60 this month, for no other reason than to be good citizens and neighbors. The kindness was remarkable and so appreciated. Reward this kind of decency and citizenship with your business!!! read more

We had two drainage issues which were causing our backyard to flood every time it rained. Blue Water Irrigation provided the solution to both. Their team is a highly professional and experienced group. One part of the solution involved trenching our backyard but when completed all the grass was back in place so you could hardly tell work had been done. We are glad to recommend Blue Water Irrigation for your irrigation or sprinkler system needs. read more

Very unhappy with the service. I had made an appointment SEVERAL weeks before for the tech to come out to service our sprinkler system. I was promised the first appointment of the day as their appointment slots are 9-1pm and there was no way I am able to stay at home and wait being that I have to head to work after. The day before the appt, they called to confirm which was nice. The appointment day came and I was expecting someone to be at my door around 9am +/- 10mins. NO one showed up. I called the blue water scheduling number and left a voicemail. NO one was in the offices at 9:10am. I waited for another 30mins when I finally gave up and headed into the office. The tech calls me at 10:25am saying he is at my front door and that he had an appointment before me. I explained to him that I specially requested the first appointment. He apologized and said they manager will reach out to me. Very disorganized, I am waiting for the manager to call me back. May or May not change review based on how this was resolved. read more

I've used Blue Water several years and been pleased. However last time on their checkup, the technician left the controller on auto run which costs me money because I had the system off. They came again March 9, 2018 and again left the system on auto run. I didn't know until I got my water bill of over $90. After checking what may be going on, I discovered the system was changed to auto run again. This has cost me over $120 for water I did not need and can cause fungal problems now. I reported the problem to Blue Water, was told the owner would call me today. I just got a call from the technician who told me they don't refund money from service calls. This is not acceptable and poor customer service. read more

This company is highly unprofessional. Please save yourself the time and source another contractor for your irrigation needs. I waited three hours because they give you a 4 hour time frame. Was out taking my dog for a walk and the guy came while I was walking the dog. Wrote a note "no one home". He never called "30 minutes before arriving" or called when he got here. And their offices are closed on Saturday. May they be blessed in return for the kindness they showed me today. read more

Team of 3--efficient, experienced, knowledgeable. Repaired leaky heads; adjusted system to eliminate "dead" areas; replaced heads that stuck high out of the ground with pop-ups near area where grand kids played basketball; adjusted the distance of the spray so that water never hit the any of the picture windows. They knew what they were doing and worked as a team to get it all right. Totally pleased with the results! Highly recommend this company and this team. read more

Blue Water Irrigation installed my system about 30 years ago and has done maintenance periodically every since. I have been entirely satisfied with them. They do a good job at a fair price. One particulate fellow, Elvin, has helped us many times and he has worked for the company for 24 years. So obviously they are treating their employees well also. read more

We have loved Blue Water Irrigation , we tried somebody ,what a fiasco they were. Blue Water I my kind of company

We used them to repair the control panel on our foundation watering system. They did a great job and explained everything thoroughly. They called before they came to the house so we knew when to expect them. They were very professional and helpful. read more

I've used then twice and have had great results both times. They came out to fix a problem with our irrigation system. Time was of the essence as our lawn was dying fast. They came out right away and were very professional and knowledgeable. They really like what they do. I will definitely use them again. read more

Installed and maintain my irrigation system for many years. Always professional. Problems are explained in detail. Crews are wonderful. If digging is necessary, when they leave you can't tell where the digging happened. Highly recommended! read more

We used Blue Water Irrigation after moving into our house in 2009. They were professional as they installed a "French Drain" system. Since then, we have used them several times to tune up our existing lawn sprinkler system. It's nice seeing someone show up in a proper truck with actual business uniforms! read more