I really liked Dr Becker's assistant. The employees were very nice. I do cringe at a health facility's employees not being staunch supporters of wearing masks out of care for their patients, no matter what their own personal political beliefs are. I really liked Dr Becker, too, however the way he has handled the fact that he injected me with botox in the wrong place for my bruxism/tmj syndrome/jaw clenching has been TERRIBLE. I cannot recommend him to anyone. I chose Dr Becker because he came up as certified by the American Academy of Facial Esthetics, and I choose to see dentists who are AAFE certified for my botox, since it is much less likely they will screw up my face. I moved to this area, and found Dr Becker, who fit my regular criteria. Unfortunately that did not go like it should have.
It seems he injected my Risorius muscles instead of my superior masseters, and now my smile is distorted. This is affecting my job, of which a BIG part is facial expressions, and comforting patients-- I work virtually, so I do not wear a mask, and I work in a lot of situations where comforting patients and families is imperative (e.g. end-of-life). He has f*cked up my FACE. I called after 2 weeks when I first noticed it, and was told that it would wear off by a month, and to use heating pads on the areas. I waited 2 more weeks and called back and said nope, I still can't smile properly anymore. They made an appointment for me to come in. I arrived early, and sat in the waiting room with zero other patients there for over half an hour after my appointment time, before leaving. They cared so little, they didn't follow up. I had already expressed how upset I was about this botched job multiple times between the phone calls and upon my arrival at the office. Nobody has seemed to care. I haven't gotten so much as an *apology*, much less a refund considering my jaw clenching was NOT resolved, and now my job is impacted by his piss poor work, and my stress is higher than ever because there's absolutely nothing i can do about this until it wears off, which will be MONTHS. I'm pissed and I want my money back.
I went for a second opinion, to another dentist, also AAFE certified, and who does botox for the same purpose, and she has verified I was injected incorrectly. She asked me to give her a chance to contact Dr Becker, which I allowed her to do. After she spoke to him, she called me back a few days later to make sure Dr Becker had called me, as he had apparently told her he was going to do. He has not. It has been weeks, and he still has not. This new dentist has followed up with me multiple times, providing the aftercare Dr Becker and his staff should have. She waived her $100 initial consult charge. She has offered me free laser services (since I will not risk getting botox ever again, despite much success many times in the past) to reduce my discomfort. She is doing everything Dr Becker failed to do, and she is attempting to clean up *his* mess from *his* shoddy work.
Edit: I should also add that what I thought was amusing at first now makes more sense-- my first visit, Dr Becker said he sometimes lets his assistant finish up his botox work, even though she can't legally do it, because it's such an "easy" job. Then he asked me what I do for a living, because "if you said lawyer, i was gonna be like 'shit'". It's pretty funny. Until you get f*cked up botox because it's just not that serious to the guy. read more
