My wife reached out to Tristan about doing a pool startup after we had a remodel. He committed to coming out the next day. Next day comes and he stops responding to texts. Day after he is still not picking up his phone or texts so we had to scramble to find someone else to do it and ended up having to pay more due to the urgency. I see several other reviews about him ghosting customers so I'm realizing this is how he chooses to run his business. We also were going to go with him for monthly service so I'm glad he revealed what kind of person he is before we started doing even more with him. There are tons of other great choices out there--don't rely on this one. read more

As an update to the previous review, we have continued to be extremely happy with the service that Blue Shore Poolcare has provided us with. Tristan is great at providing ongoing communication with us. He is responsive to our requests as well as any concerns or needs we may have. We are so happy that his services have remained consistent and wonderful! read more

Tristan does a great job taking care of our pool. We have contracted his services for about a year and half. He is flexible and competitive in pricing. Definitely recommend for anyone looking for pool services in the San Gabriel Valley! read more

Tristan, the owner, is very responsive! We needed a change in company for weekly services. He has exceeded our expectations, with a good quote and reliable service. He cleaned the filter and provided the weekly service. The pool hasn't looked this clear and clean in months. Thank you! read more

Blue Shore Poolcare - Pool is clear and clean! - Pool & Hot Tub Service Near Me - La Verne, California

Do not hire Tristan or this pool company! He stole $900 from me. Tristan, who appears to run the company, is extremely unprofessional and disorganized. I paid him $900 for a "Chlorine Wash" in order to get my pool up to par and blue/clean again. He came once, filtered and cleaned the pool, and it looked fine. A couple of days later after the pool settled, the pool turned right back to green and was full of algae growth. Tristan said "he would fix it," but he never came back. He strung me along on text and calls promising to "come by today to handle it" until one day he stopped responding and appeared to block my number. He never fixed the pool nor did he ever return my $$ for not doing the job. He was rude and disrespectful on text and in correspondence. No idea how he got legitimate good reviews, this company is terrible. I am also reporting him to the BBB. read more

He stopped coming for service a month ago with no communication and blocked my number.

We switched over to Blue Shore Poolcare a couple of weeks ago and have been so impressed with Tristan. He is very reliable and knowledgeable and also very good with communicating services needed and when he'll arrive. Our pool was being serviced and cleaned weekly before we switched to Tristan, but was starting to look dirty and Tristan has managed to get it looking beautiful again. Going above and beyond with filter cleaning and regular visits to get it back to the standard it should have been at. We are very glad that we made the switch. We found Tristan through Yelp one Sunday when we had an issue with our spa emptying in to the pool. Our previous pool company were not answering our calls and so we tried Tristan in the hope he could help as a one off. He arrived to our house a couple of hours later, exactly when he said he would, and helped us with the issue. Explaining exactly what happened and what to do if it happened again. After this, we decided to switch companies to Blue Shore for our regular pool cleaning and service. read more

Tristan is amazing! Totally responsive and doesn't BS you like other pool companies- trying to sell you equipment and services you don't need. Came out the same day, I inquired about service. Told us we needed to drain the pool but only half way and could get us started in 2 days. Cleaned the filters multiple times and went above and beyond taking care of our pool. He answered all of our questions and even fixed the timer on our filter that we didn't even know could be set!! Very communicative. Would totally recommend Tristan and Blue Shore Poolcare. read more

Blue Shore Poolcare - Totally got our pool clean! Was straight up that we needed to drain the pool and took care of everything! - Pool & Hot Tub Service Near Me - La Verne, California

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Very happy with the service and professionalism of this company. My pool needed a new motor and not only was this company able to diagnose and replace my motor in a timely fashion; they stuck around to answer questions and also gave my pool a cleaning to prevent any further algae from building up. Would definitely recommend this business to any people having pool issues in the La Verne area. read more

Best pool care I've ever found! I have been a pool owner for 12 years- and have gone through four previous pool guys. Could not find anyone reliable who did a consistently good job- until we found Tristan and Blue Shore. Our pool has never looked this sparkling for so long. Tristan is reliable, affordable, and clear in communication. He answers questions promptly and is well-versed in every aspect of pool care. Highly recommend Blue Shore! read more

I can't say enough good things about Tristan and Blue Shore. I went searching for a new pool company because even though my pool was being cleaned every week it just looked...not good. Tristan was able to diagnose the trouble (chemical imbalance, incorrect filter speed, other things) and get the pool looking great within a week. I could not be happier with Tristan and Blue Shore. read more

Blue Shore Poolcare - Pool & Hot Tub Service Near Me - La Verne, California

My pool heater was not heating. I had contacted at least 5 pool repair companies before I called Tristan, but they were not responsive at all. After I called Tristan, he stopped by the same day around 6pm. He was able to pinpoint the problem very quickly and suggested I replace the thermal regulator, which no one else noticed. He also sent me the videos that walk me through the replacement process step by step. And it really fixed my heater. Would love to recommend Tristan to anyone with pool needs. read more

Blue Shore Poolcare - Pool heater thermal regulator - Pool & Hot Tub Service Near Me - La Verne, California

Great experience with pool care for a couple of years! Even equipment repairs! Responsive and reliable!

Seriously, Tristan, very reliable person! Until this moment i didn't meet with him face to face but he did service my pool while i had to work. When I called him last week to check a small leak on my backwash handle and vacuum my pool he shows up on time and got the job done. Very friendly & highly recommended! read more

Amazing. My filter blew out and Tristan came the same day, installed a new one, the new filter works fantastic. He also had one of the best prices. Very informative, professional, hard working and very nice. read more

Blue Shore Poolcare - Before and after pool filters - Pool & Hot Tub Service Near Me - La Verne, California

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WOW!!!!!!!!!!! 5 STAR Don't look elsewhere, hire Blue Shore! Not only is Blue Shore extremely responsive, they are honest, reliable, and knowledgeable. They helped me when I was in a tight position and timeline and they gave me information on my spa I didn't know about, which now has helped me better maintain and will save me money. I'm so grateful. If you're looking for quality, you've found it. read more

After recently moving to Into my home a little over a month ago, I continued service with the prior owners pool guys (one of the main players in the area). However after several weeks, I saw that my pool wasn't getting the individual attention that it needed. Not here to badmouth the other pool company, but here to praise the level of service that I am getting with Blue Shore/Tristan. He has been nothing but professional, reliable, And takes his time. Whereas the other company would be in and out in less than 10 minutes, Tristan is there longer, and takes pride in his service. Highly recommended!! read more

Blue Shore Poolcare - Thank you Tristan! - Pool & Hot Tub Service Near Me - La Verne, California

I had just bought a house with a saltwater pool and a fancy vacuum, I had no idea what I was looking at. Called Tristian randomly and he offered to come by and take a look at it. He communicated well via text which works great for me and showed up with a vast knowledge about what he was looking at. He spoke well and with confidence, also very polite. Any time I need something regarding the pool he is responsive! Since he's been my pool guy, I've had no issues with my pool even when I had a large number of guest over. Tristian took the time to show me I had a waterfall and how to use it. Even marked everything so it'd be easier for me to use. Great pool guy, top notch guy with values. read more

Blue Shore Poolcare - Pool & Hot Tub Service Near Me - La Verne, California

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Great communication. Asked lots of questions on what was needed and let me know what steps were going to be taken and when they were going to come out. Took care of my pool light that hasn't worked for 4 years. Definitely up and coming business! If you want good work give them a call! Thank you again!! read more

Blue Shore Poolcare - Pool light - Finally we got light - Pool & Hot Tub Service Near Me - La Verne, California

Although the pool on the property looked inviting, it wasn't well-maintained and the water wasn't very clean. With summer in full swing, I searched for pool maintenance vendors in the area and reached out to several for quotes. Fortunately, Tristan, the owner of Blue Shore PoolCare, responded quickly and provided a quote. Despite our temporary tenancy of the property, he offered a one-time service and arrived promptly the next day to provide it. Tristan is a friendly and dependable young entrepreneur, and we would certainly hire him again. Thank you for your prompt and efficient service! read more

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Tristan is knowledgeable and responsive. He took care of my pool needs thoroughly and left on point. He set up all of the pool features digitally and walked me through each step. read more

Very responsive and helpful; able to come to my home and take a look at the issue. Provided video links to explain what the problem was and how to address it. Honest, friendly and reliable. Because of my type of pool, didn't repair it but did connect me to someone who could. read more

I found Blue Shore Poolcare out of an emergency. We had been left stranded by our previous pool caretaker due to "weather issues" all winter long! What once was a pristine pool, it' was turning yellow and green and full of debris. BSP came in the same day I called them! Got working on my pool the same day, and will continue to work on it tomorrow. Lifesaver! Thank you for your rapid response. With professionalism and super friendly attitude, I will definitely recommend if you need your pool service. We're set with BSP for monthly service now. Super happy to be working with BSP :) read more

1) quickest and most prompt response time to all calls 2) very knowledgeable and proactive troubleshooting 3) extremely accommodating in setting up appointment 4) extremely conscientious, knowledgeable, pragmatic, fair, and responsible regarding service provided. Tristan cares about the quality of his work. 10/5 stars read more

I requested this company come out and perform a pool cleaning since I was out of town for a few weeks. He was scheduled to come out on a Tuesday but rescheduled for Wednesday. When he shows up at 11am, he says my pump isn't working and my suction line is clogged and it's $80 to clear..ok. Seems odd since it was working fine that morning. I agreed to the additional service thinking he would take care of it while he was there. He did not. I texted him around 5:30pm that evening and asked if he was coming back to clear the clog. He texted me back and said he was too busy. I reached out to a real pool company and they said the inlet line was not clogged at all and there's an air leak. Lack of responsibility and immaturity for customer concerns. I've used him a couple times before without issue, but this most recent experience was awful. read more

We requested service for a pool repair. Not only did Tristan come that same day and fix the problem, he also returned a couple days later and got our pool sparkling clean again! I really appreciated his prompt and professional service! I highly recommend him for Pool Repair or pool maintenance. read more

Tristan is such a professional after the winds he took care of our pool. It was a mess. The Santana winds did a number to our pool, but this young man made the pool sparkle again. I can't say enough about this guy, very friendly, reasonable, and professional would highly recommend him. read more

I highly recommend their service. They work very diligently, arrive on time, take photos to confirm Each step of the work, and provide detailed explanation of the usage steps. They are very professional company with professional individuals. read more

Blue Shore Poolcare is helping us on green pool cleaning and weekly maintainance. Tristan is very professional, knowledgeable and turned our green pool to clear. He is also very nice and responsive! - he always showed up on time and delivered exactly what he promised. I would give my highest recommendation to Tristan and Blue Shore Poolcare! read more

Blue Shore Poolcare has been a life saver for our pool problem. The old motor of our pool was not working properly and it had finally given up. Not knowing what to do I found them on google, after reading the reviews I requested a quote. Within a few days, they drained the pool, did an acid wash and replaced the motor with higher horsepower. Now the pool is finally working normally again after many months. Thank you blue shore poolcare. Now they're my new weekly pool service! read more

Tristan helped me and my husband upgrade our old lighting and we couldn't be happier! Diagnosed our issue and even put us in touch with a great electrician. Would recommend 10/10 read more

Overall great experience! I called on a Saturday and received an immediate response indicating they would be out the same day. They showed up and fixed the pump leak within hours. My pool is now running better than ever. No more air in the lines and water pressure is like new. They also painted the pipes to look brand new. Excellent work, communication and price. I highly recommend them for pool repairs. read more

We started using Blue Shore about a year ago - Tristan is honestly the best pool service we've ever had! He is reliable and super hard working. Our pool hasn't looked this good in 10 years since living in Southern California. Highly recommend. read more

Tristan was very responsive and helpful. He arrived on time and provided excellent diagnostics and repair work. Extremely reasonable and friendly, I highly recommend him and Blue Shore Poolcare. read more

Absolutely amazing service. Tristan went above and beyond - explained everything he did, worked quickly and taught us about pool care - and what we need to purchase for maintenace. We will definitely be using this company exclusively. read more

We're first time pool owners and Blue Shore has been such a blessing! They are reliable, and affordable! Made the headaches of owning a pool, easy! We love Blue Shore!! Highly recommend! read more

I can't rave enough about this pool service. He's so flexible, and whenever I need advice he not only responds to calls but he shows up and helps me understand the equipment. He's efficient and very knowledgeable. Never has had any trouble with the cleanliness and servicing of the pool. Glad to have found them and I highly recommend. He loves my dogs too which is a bonus for me. read more

quick response / very helpful. He was ready to help even on Mother's Day. We are very impressed.

We have a salt water pool and our last pool guy did not know what he was doing with a salt water pool always smelled of chlorine. We found Blue Shore Pool here on Yelp and thought we give them a try. Tristan came over evaluated our pool and help fix the PH levels. Since we had Blue Shore our pool has never smelled of chorine the pool is always so crystal clear and beautiful. We have been using their service for six months now. In that time I have had one question and I was responded to in a timely manner. For what we pay the value and the service are excellent. I highly recommend him. read more

Blue Shore Poolcare - Clear clean pool - Pool & Hot Tub Service Near Me - La Verne, California

Our pool is 26 years old and so as the pool equipments. The pool pump was not doing it job anymore. My husband called Blue Shore Poolcare and the team showed up as scheduled. We were amazed on how efficient and prompt the services are. They diagnosed the problem, and organized the time while the parts are being ordered. The second appointment was scheduled around the time the parts are promised to arrive. And it did. The team worked profusely in the heat getting the parts together because they were worried the pool water might turn colors because the temperature outside is too hot. This team is the definition of the word TEAM. They are the best because they CARE about their work and especially their clients or customer. This is the main reason why I gave them 5 STARS. If they were 10, I would give them a big 10 STARS. A big thank you to the gentleman that work with us all the way through the installation. You are awesome! Keep up the good work! read more