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    Blue Sail Energy Solutions

    3.0 (2 reviews)

    Services - Blue Sail Energy Solutions

    Solar system installation

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    8 years ago

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    Solar X - Unproperly measured and cut panel rails

    Solar X

    (7 reviews)

    Corktown

    Great products and services being offered. I went through the consultation process with Bill who…read morewas very modest and informative throughout. He gave me confidence and ease and showed me where I could benefit from solar. Will be submitting my application later this week.

    Installation was a long mess, but I won't get into it. The real issue is that, now that the system…read moreis operational, our production is low and the company doesn't see a problem with it. I have been asked by Solar X to not post a review, but they are not interested in doing anything to change the situation, so why would I not help others see the whole picture? I was letting the system do its thing over the summer months, but was then stunned to actually have to pay money for electricity in August (you are supposed to be racking up $$ in the summer to pay for the winter). First, there are a couple factors in this that are not the fault of the company: 1) you have to pay more than $50/month in electricity delivery fees in Toronto and 2) our usage was 1.5X what their projections were for us over summer, because the previous tenants of our house had left it vacant. However, what we were sold on, and what we paid for, was the actual solar production. In the pitch document that they use to sell you on the system, they provide clear per month projections of output and underneath they say that the projections are 10-15% conservative. Nowhere does it suggest that you should expect less than this. We are well below their estimates every month...based on what their app tells us, and depending on whether I take the high or low end of their projections, we are only hitting 62.5-77.5% of expected production on average per month (May-August). We have a 9.02 kWh system and our output is even below the projections of the 7.38 kWh system that they originally quoted us. The company does not accept responsibility for this and says that they do not guarantee any level of production, pointing to a clause in the service agreement. This is certainly not the impression that anyone would get from their pitch documents, but it is in line with what they told me when our installation was absurdly delayed, pointing to a clause that said they could basically delay as long as they wanted. It is what it is. But if you're considering them as an option, just understand that the numbers they put forward aren't actually meaningful or binding in any sort of way.

    Blue Sail Energy Solutions - solarinstallation - Updated May 2026

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