I've had several teeth pulled and some root canals, crowns and fillings done. This is the best…read moredentist in town. Very nice staff. Comfortable atmosphere. They let you watch whatever on cable TV while in the chair.

I would highly recommend Dr. Casey Roberts for all dental work. He and all of his staff make you…read morefeel so relaxed and welcome. He is the only dentist I have ever been to that was completely pain free. They took me as soon as possible because I broke a tooth. I appreciated that, being a new patient! I do not dread going to the dentist now!! Thank you to all of the kind people in this office!

Great Dr. had to get a tooth pulled…read morehe had to cut the tooth into like four pieces Then finagle them each out separately he pulled yanked and wiggled I never felt a thing they got me in and out very quickly thanks to a cancellation I was just passing thru town and thanks to the gentlest dental assistant goddess for keeping me manned up while in the hot seat highly recommended.

The care team at Country Roads is excellent! Within a couple of months after moving to Sherman, I…read moredidn't have a dentist yet but found them when I needed some emergency dental work for a crown that broke off. Although their schedule was pretty full, they squeezed me in. That visit was so good, my wife and I made them our family dentist. The only thing I wished they would offer is an online payment system. Didn't see that on my bill or on their website, so that would be a great addition to their excellent service.

Drs are good... office staff is terrible, I've had trouble with them on several occasions.read more

We've happily used North Texas, dental, Dr.Nguyen, ever since we moved to Denison, Texas, four…read moreyears ago, without any problems until this year. very happy practices they have changed their financial rules this year, and they are ridiculous. I had to have a four tooth bridge, and I don't feel like I was fully informed about my options or what the bridge would be like when I received it. I found out on my last day of treatment as Dr. Chris was putting the permanent bridge in my mouth, that he had made the larger than my teeth, because he felt it would be stronger that way. The bridge is ill- fitting and it rubs the side of my cheek all the time. It is visibly larger than the other teeth, that Dr Kris told me I would get used to it and not notice the size difference. It is very hard to clean with any floss I have tried, but then I was never told what kind of floss to use. I have found that it also affects my speech production. If things have been fully explained to me from the beginning, I would have opted for dental implants, too late for that now! I've already spent almost $6000.00 on this bridge and have experienced a lot of pain and discomfort along with it, so I am not happy. Additionally, this office has changed its financial policies, and now require total estimated payment up front, before any work will be done. This policy started in August. My agreement with them started in May/June, so should not apply to me in the first place. We made a generous down payment, required in my agreement, and then when it came time to pay the balance, the accounting was all screwed up. My account was mingled in with my husband's, and she could not tell what was mine or his. she was insistent that we pay almost $300 on my husband, that he had already paid. She said he did not pay it and she could not find it anywhere in the computer. Finally, after a long financial meeting, she found his payment made actually above the amount she was requiring me to pay. My husband had to walk out of that meeting because he knew he was going to say something very ugly, and he works very hard to not do that. I brought my me, but she said that didn't matter because they didn't have them and I said I have them right here, and she said she had to get her own copies from the insurance, that mine would not meet her needs, and in the meantime, I had to pay the total amount she estimated was still due. She was very insistent, rotely repeatedly the same thing over and over, that I had to pay her estimate. I finally had to say, " you can have a choice, I can leave here paying nothing or I can leave here paying the amount I show that Medicare says I owe you after processing the claim." she stated that the choice is that I must pay upfront in the future and that today I had to pay what they estimated I have would owe. she said it didn't matter that I had They had to get their own EOB before they would have the exact amount I would owe. She never did actually choose, but she did accept my payment according to my Medicare statement from the EOB. THEN TODAY WHEN MY HUSBAND WENT IN FOR A CLEANING, SHE MADE HIM PAY OVER $200 BECAUSE SHE SAID HIS BENEFITS HAD RAN OUT. HE TOLD HER HE HAD NOT HAD HIS BENEFITS RUN OUT AND SHE WAS MISTAKEN. ANYWAY, HE LEFT PAYING OVER $200 THAT HE DID NOT OWE, which we both were sure was applied to my supposed balance, especially since his receipt showed my name only at the top. All of this financial distress caused us was only about a pittance of $300 difference in what Medicare said I should pay and what she wanted me to pay. so they are cooking the books, trying to confuse the customer to get more money that is not due them. I am very sorry you have lost two of your PAYING patients, and sorry we have to find A new dentist. ALL over a tiny percentage of a bill we had already paid. you will lose more patients over this, so I dont see how this is going to help your finances, which obviously are in a dilemma.

I have been a patient at this office for years and spent thousands to get my family the care they…read moreneeded. When relocating to the area I chose this office specifically and truly felt my children were gaining education and positive relationships with a dentistry I could trust. Today I made an emergency appointment due to a broken tooth that occurred over the weekend. I made a down payment to ensure I could attend this appointment in a timely manner to not worsen my injury. After numbing occurred, they brought me an itemized bill showing the insurance money they would receive and the very hefty payment I would have to make prior to getting care. Although they have received a massive amount of money from me both from insurance and out of pocket over the years they were rigid on not being willing to allow partial payment and bank info for a resolution the following day. Melanie mentioned that they have been charitable, although invoices show my commitment to pay for services received. This placement of finances over patient care, specifically in a critical situation, reveals their true priorities. It is obvious that with a lack of immediate care and worsening of this tooth fracture, they would only gain further financial transaction in the long run. I would recommend you choose a dentist who wants to maintain relationship with your family, who will care when your situation is critical, and who does not give you a solution of "there are other dentists you could try" Thank you Melanie, for helping me and others within our community to understand that your office has no commitment to actually maintaining patients. Healthcare facilities that function as a rotating door for new patients without priority in keeping faithful patients should be testimony enough. in the words of their own employee "you should try elsewhere."

I have been traumatized by Dentist almost all my life, until I found this team at Dr. Kelly Wimmers…read moreoffice. Everyone in the office, from office staff all the way up to Dr Wimmer has always been kind, concerned, passionate and gentle. I put my trust in all of them. Even though they are not in my dental plan they are worth every penny I spend to have my teeth looking and feeling good without being traumatized and hating to go to the dentist. I would refer them to anyone who is looking for a good, honest, dentist.

From the owner: Providing quality care to patients in a happy and low stress environment is our the mission. We…read morestrive to create lasting relationships with patients that share the same dental goals and expectations. As a team, we focus on working as one unit to achieve the common goals created to allow us to best serve our patients. Our goal is to work with you to achieve the best oral health, the most beautiful smile, and the most favorable dental experience possible.

Excellent everything did a wonderful job with three teeth extractions. Enjoyed the friendly…read more hospitality

Wonderful, caring dentists. Dr Clark did 6 cosmetic crowns on my front teeth. They are gorgeous…read more Great hygienists, too. Wonderful staff.

Run!!! They rake new customers across the coals. $176.00 for notorious! Horrible customer service…read more Thankful I cancelled before they broke me!

Excellent doctors and staff. Highly recommend them. Doctors Risa and Matthew are great and the…read moreHygienists are very professional and skilled.

I'd like to say Pamela was an amazing hygienist who deserves better! She was what I would consider…read morea unicorn of a hygienist. I wanna say what a shame and horrible place that this office that would call themselves a medical facility, would abandon such a great employee during her time of need for having a medical leave and FIRE HER. If this is how you treat employees, I can't imagine coming here for further treatment. Clearly compassion isn't their strong suit. I would look for an office that would want their hygienist to work with enough time to be able to properly treat patients.

Smart Mouth Family Dental in Durant is A-MAZING! The doctor and staff treat each patient with…read morecompassion and are extremely gentle! Everyone in the office will bend over backwards to be sure you feel welcome and at ease. Smart Mouth in Durant sees patients of all ages so be sure and make this your family's new dental home!

I had my first dental visit in at least 15 years and knew I would have many issues found. I was…read morevery embarrassed but not one time was I shamed by anyone providing my care yesterday. Dr. Moon was amazing, soft spoken and took his time explaining everything. The ladies at the front desk were beyond pleasant and welcoming as well as the young lady taking all my xrays. I would recommend this office to anyone, exceptional care.

If I could give 0 stars I would. This is a selfish doctor that treats his staff terribly. I've…read morevisited here twice and have had 2 different girls mention to me that multiple staff have quit because of being under paid and under valued, and I refuse to support that kind of business. This doctor Alborn also took one look at my teeth and with no sympathy told me that there was no saving them and then had his staff hand me ridiculously overpriced treatment. He is heartless and only in it for the money. I had multiple people around town tell me not to give him my business and I wish I would have listened. DO NOT GO HERE.