Very clean facility. Our cat did real good here and the owner was very hands on. We will definitely…read morebe using them again.

Awesome service and grooming. I WILL be coming back! My first time there and my pet was treated…read morewith love and respect.

POOPY PET PROFESSIONALISM PRO's If you're in the Pike Road…read morearea and you're seeking top-notch POOPY PET PROFESSIONALISM take your pet to Kelly and her team. They are the worst at achieving professional pet goals unless you're o.k with them grooming your pet and the pet comes home with fleas after being groomed. In addition to this, Kelly must be experiencing some financial woes because she contacted me about not paying $45 for services that were already paid. She later apologized and said it was an internal bookkeeping mistake. The services started out A.O.K , but gradually went down over time. The place is not what I would refer as a pet palace it's become more like a Flea Bag Hotel infested with fleas and POOPY PET WANNA BE PRO's... I finally see why it took her over 2 months to get a new groomer when the last groomer walked out on her. It's because of the owner's POOPY PET PROFESSIONALISM... Poor Kelly you and your idea of a pet palace have been exposed.

So far, so good. Today is Water Park Wednesday - (one-on-one with a counselor) and her 2nd day…read more Yesterday was free for evaluation. She was introduced to other dogs one at a time (female first then male) then into the general play area. She had a bath and a blueberry facial! Came home exhausted. Had a nap then came out to socialize with the family for a little while before an early bed. When I took her back this morning, she hesitated at the door but then went in. Staff is friendly and really seems to care about the animals. I am able to monitor her play on the web cams during the day. I think she'll be very happy there. Thanks Michael and Anna for a great 1st day.

Everyone was so sweet to my girl. I really appreciate the transparency from the staff and the…read moreability to watch my pup during the day. The owner was very helpful and you can tell he really takes pride in his business. I appreciate him making an effort to talk with me. I do feel that their setup provides a safe environment for all the pets. I was impressed at the level of training they require for their staff. Everything was clean.

Great Place....CLEAN and the dogs are well cared for. Outside play area...one for big dogs and…read moreanother for smaller dogs. Looked at dog daycare places in both Opelika and Auburn. One they kept the dogs in a kennel all but 1 hour in the morning and one hour in the afternoon. The other as soon as you walked in you were hit with the smell of urine....ugh. They offer grooming, boarding and day care. It's out in the country and you can tell they love animals. Can not recommend this place enough to all pet owners around Lake Martin.

Very pleased with using this pet resort for my 2 Springers for 4th of July week!! They seemed very…read morecomfy here!!! Their grooming is awesome too.!! The groomer Amanda if wonderful !! You can tell she loves the pets !! Thanks for 2 great experiences at the Howlin Moon Pet Resort!!

Absolutely LOVE this office. So blessed I chose them. My girlfriends animals are patients at…read moreanother vet here in Montgomery, and that vet's office does not run 1/10 as smoothly as Taylor Crossing. Very rarely do I wait more than a few minutes before getting into a room, and the doctors are all great! Their staff is excellent; they are always upbeat and glad to see you and your animals. I also use their boarding facilities for my kitties. I almost feel safer leaving them with the TC staff than leaving them with trusted friends or family. I know that when I leave town, loving people are giving my animals love and attention during my absence. What a great feeling. These guys run a well oiled machine with all the right parts. If only all businesses could run this way....

I'm making this post on the behalf of my sister. If your pets has Taylor Crossing as their…read moreestablished vet, I would reconsider. I have had 2 incidents with them and they're not good ones. Back in July, 2 of my dogs were boarded for about 6 days. When I picked them up, I had noticed there was blood on the floor in the lobby, but didn't think anything of it. We went back home and when I was unloading the dogs in the car, I saw that there was blood all over one of the floor mats. After further inspection, it was one of my dogs. They had clipped the quick and was bleeding while still in the facility. He had a rash that was really bad, had hives, lost the hair behind his ears, and had a double ear infection. I was not told any of this when I picked him up, but you can physically see it. He's never been back. On Monday, my sisters cat was showing some pretty disturbing signs. She wasn't eating, drinking, using the bathroom, balance issues, or had any energy. She was just stiff. She was set to have an appt with them on Friday, just to get shots but I called to see if they could see her then. We went there and they checked out her out. They said it was an upper respiratory infection. They gave her some injections, did some bloodwork, and gave her some medicine. Throughout yesterday, she wasn't getting better, but she wasn't declining. Around 10pm last night, she took a turn for the worst and was rushed to VCA's ER. We then found out that it wasn't an upper respiratory infection, it was something neurological and her eyes were twitching. They kept her overnight to see if they could turn it around. 5 AM this morning, we got a call that she did not make it due to organ failure. The bloodwork showed that. Her liver and kidneys shut down. It was probably something she ingested, but it is unknown on what. I gave them a pass for my boy and took him to somewhere else, but I wasn't expecting them to drop the ball on something like this. My sister's cat was failed terribly. They told us over the phone that they ASSUMED it was an upper respiratory infection because she had one in the past while she was at the humane shelter before she was adopted by my sister. So basically, forget trying to find other causes and just give her all these treatments that cost almost $400 that did nothing. We brought her to the VCA ER and it took them no time to figure out what was going on. It was never an upper respiratory infection. Do better.

I brought my cat here for vomiting and lack of appetite. The vet prescribed medicine and…read morerecommended a blood test, promising that the results would be available by Wednesday. However, I received no updates. I even visited the clinic in person, but was unable to speak with the vet. I sent multiple follow-up emails regarding the missing results and requested a refund, but all my communications were completely ignored. Thankfully, my cat recovered on her own, making the delayed results useless. Failing to deliver test results while ignoring a client's repeated inquiries is completely unprofessional. I ended up having to dispute the charge through my credit card. I do not recommend this clinic if you expect basic communication and reliable service.

I visited Goodwin Pet Resort at Pike Road for the first time on Tuesday May 28th, my dog Max had…read moredeveloped a cough and I called to see if I could get an appointment, the receptionist was very warm and friendly and schedule an appointment that day. Because they weren't sure if my dog had something contagious they examined Max at my car, which I thought was awesome. Dr. Kallam and her assistant (I'm sorry I didn't get her name) were so very kind, caring, and thorough. They were very gentle and sweet with my fur baby and that meant a lot to me. Thank you to the staff and Dr. Kallam for scheduling the appointment so quickly and for being so kind and caring.

If you have a dog and you want he or she trained take them here. Colby is legit, he knows dogs and…read moreloves dogs. I got my 1 year old Doberman back in a short time and he's twice as loving and minds commands like no other. Colby will do what ever it takes to get your dog where they need to be to become your best friend and companion.

Lack of Communication. Not Passing on commands and following up. Hard to contact got a few videos…read morethen things didn't work out as planned

Thank you Dr. Snead…read more My cat was in an emergency situation with a UTI on a Saturday morning. I went to my regular vet (routine vacs, etc.) and the vet there examined him and said he would treat him until Monday morning and gave me an itemized estimate of $2,000. I cried because I couldn't afford that amount with the possibility of the bill increasing. I asked the vet to put my cat down. He would not since the UTI was a treatable condition. He stated he would treat my cat or I could get another price. Note it was about 30 minutes until closing and he stated if I wait until Monday to decide my cat's bladder would rupture. I made a few phones calls trying to find another vet before closing at 12. Dr. Snead at Goodwin Vet Clinic took my call and she stayed after closing hours and waited for me to get there to examine him. She treated him (catheters, pain meds, antibiotics) at the clinic for 5 days for $1,000. After I brought him home she called every day to check on him. I took him in for a recheck about a week later and he was much better. Thank you Dr. Snead. A person's true character is shown in a split second decision such as the one Dr. Snead made that day to see my cat. She could have easily left at closing time since my cat wasn't a patient of Goodwin's. Thank you Dr. Snead, Boomer loves you !!!!

The staff at Goodwin Animal Hospital were amazing when it was time to put my sweet 14 year old…read moreYorkie down. They were all so kind and empathetic. They truly made a horrible time in life something that I will remember in a positive light forever. A special thanks to Loraine! She gave me a big hug on my way out and it was so comforting! Thank you!!!

My 5 month old Beagle, Cooper, had Parvo and Pet Urgent Care of Montgomery worked with me to get…read morehim well on a Sunday morning. I'm retired and on a fixed income and everyone from the lady at the front desk to the doctor were so kind to me and Cooper. They treated him in the office and sent us home with several different medications that worked like a charm. He's back to running around and getting into everything. They are open on Saturday and Sunday and the office visit fee wasn't higher because we were there on a Sunday.

Drs Kim and Graydon have cared for our Abyssinian cats for several years. They are skilled,…read moreknowledgeable, kind and concerned practitioners. They explain their findings and treatment plans thoroughly and follow up as needed. The support staff members are courteous, thorough, and ready to help. It is reassuring to have our beloved pets in the care of those in this practice.

Before I even moved to Montgomery people were recommending River Paws to me! While interviewing for…read moremy job I had multiple people tell me about River Paws and said it was the best place to trust to watch your pet, and they haven't been wrong. I can't go to a dog park in town without someone mentioning River Paws, and have yet to hear anything but glowing reviews. I leave my pup here multiple times a week for daycare, and she's also had a bath and has been boarded here. She's a pretty high maintenance dog, but the staff are always accomodating and she seems to love them all as well as her time there. I also can't get over how affordable River Paws is while still having such great service. I've paid double the price (or more) elsewhere and wouldn't prefer them at all to River Paws.

Would of been nice to now about the rate hike up before we checked in not at the end of a stay…read more Been using River Paws awhile, just not a fan of surprise fees, great customer service great employees but they need to communicate rates went up.