Bell Road is very sweet and accommodating to your pets needs…read more Office Manager, Andrea, made my appointment for Mini Wheat's blood work. PR coordinator, Jennifer, entered me into the flat screen TV drawing and LOVES Mini Wheat. Dr. Lewis was quick with results and highly knowledgeable about Mini Wheat's health. I bring all four of my fur-babies here, two dogs and two cats and Im always happy with Bell Road and their staff! Thank you Bell Road!

Friendly staff, but wasn't happy with the service for the price. I was quoted $60-100 over the…read morephone depending on length of visit. The exam lasted 90 seconds and then 10-15 mins of essentially reading printed internet info, most of which I already knew. Then was charged $120..no lab work or true diagnosis. This was for a rescued reptile with issues. They're probably great with cats and dogs, but wouldn't recommend for a reptile.

Can't say enough good things about this clinic, and highly recommend them to others. To be honest?…read moreI was going to go elsewhere because they had no Yelp reviews, and I wanted to see some good reviews before entrusting my new dog's first post-shelter check to them. However, AMC2 was within nice walking distance, so I decided to take a chance. SO happy I did! The office is clean, pleasant, and welcoming. There were a couple of cats wandering about, who were clearly accustomed to seeing incoming dogs and ignoring or avoiding them. One did peer over the counter at my dog who was delighted. About the dog: Aubrey's a pitbull. Which isn't always warmly received, even at vet offices. Yet every single member of the staff she met was positive and cheerful with her. She's a social butterfly, so it's wonderful when people love her back! Dr. Trotter and the tech were very gentle with her exam, blood draw, and ear-cleaning. They made it a GREAT experience for Aubrey. It was just as good an experience for me. We'll be moving shortly (military orders), and the receptionist really went the extra mile to take care of us. She helped consolidate our shots/test schedule, and printed out a complete record of the visit for the vet in our new location. We were also given information for ordering supplies from AMC online if needed. And lastly, we were invited to bring Aubrey by at any time to weigh her (she'd lost weight in the shelter). AND, there's a military discount - every little bit helps! TL;DR - We were delighted with the thorough, high-quality care.

The best vet!!' All these girls are wonderful, from the receptionist to Dr Whaley. I won't go…read moreanywhere else.

Absolutely LOVE this office. So blessed I chose them. My girlfriends animals are patients at…read moreanother vet here in Montgomery, and that vet's office does not run 1/10 as smoothly as Taylor Crossing. Very rarely do I wait more than a few minutes before getting into a room, and the doctors are all great! Their staff is excellent; they are always upbeat and glad to see you and your animals. I also use their boarding facilities for my kitties. I almost feel safer leaving them with the TC staff than leaving them with trusted friends or family. I know that when I leave town, loving people are giving my animals love and attention during my absence. What a great feeling. These guys run a well oiled machine with all the right parts. If only all businesses could run this way....

I'm making this post on the behalf of my sister. If your pets has Taylor Crossing as their…read moreestablished vet, I would reconsider. I have had 2 incidents with them and they're not good ones. Back in July, 2 of my dogs were boarded for about 6 days. When I picked them up, I had noticed there was blood on the floor in the lobby, but didn't think anything of it. We went back home and when I was unloading the dogs in the car, I saw that there was blood all over one of the floor mats. After further inspection, it was one of my dogs. They had clipped the quick and was bleeding while still in the facility. He had a rash that was really bad, had hives, lost the hair behind his ears, and had a double ear infection. I was not told any of this when I picked him up, but you can physically see it. He's never been back. On Monday, my sisters cat was showing some pretty disturbing signs. She wasn't eating, drinking, using the bathroom, balance issues, or had any energy. She was just stiff. She was set to have an appt with them on Friday, just to get shots but I called to see if they could see her then. We went there and they checked out her out. They said it was an upper respiratory infection. They gave her some injections, did some bloodwork, and gave her some medicine. Throughout yesterday, she wasn't getting better, but she wasn't declining. Around 10pm last night, she took a turn for the worst and was rushed to VCA's ER. We then found out that it wasn't an upper respiratory infection, it was something neurological and her eyes were twitching. They kept her overnight to see if they could turn it around. 5 AM this morning, we got a call that she did not make it due to organ failure. The bloodwork showed that. Her liver and kidneys shut down. It was probably something she ingested, but it is unknown on what. I gave them a pass for my boy and took him to somewhere else, but I wasn't expecting them to drop the ball on something like this. My sister's cat was failed terribly. They told us over the phone that they ASSUMED it was an upper respiratory infection because she had one in the past while she was at the humane shelter before she was adopted by my sister. So basically, forget trying to find other causes and just give her all these treatments that cost almost $400 that did nothing. We brought her to the VCA ER and it took them no time to figure out what was going on. It was never an upper respiratory infection. Do better.

They are very kind, funny very helpful they know what they are doing and they can fix your animal…read morethe right way

If you have farm animals, this vet may be ok for you. If your pets are part of your family, find…read moresomewhere else. When we started with this vet, we had 3 of the sweetest most loving dogs God ever put on earth. One passed from cancer 12/30/2020. We had her cremated and got a beautiful bag with her ashes, a paw print and lock of hair. She went in the urn with our previous 2 babies. Our sweet Duchess passed with cancer on 6/5/2021 and again we had her cremated and got a beautiful bag with her ashes, a paw print and lock of hair. I took Duchess' ashes and set her in the closet to wait for her brother so they could be put in the urn with the other babies together (they had never been apart since birth). That same month, Duchess' brother, Duke, was diagnosed with kidney failure and we were told he would not make it very long, however there is no way to predict a time frame. I took great care of Duke. I made sure he only ate the proper foods, had plenty of water using syringes up to 10 or 12 times a day to keep his kidneys flushed. We had to take him to the vet several time and each time it was over $350. Duke started to succumb to the kidney disease and on 1/13/2023 we made the decision to peacefully end his life. The doctor administers the drug and within seconds, he sweet little heart stopped, and he was at peace. My heart was shattered into infinite pieces, and we were left alone to say our goodbyes. Shortly after everyone left the room, Duke's right leg went straight up in the air and then slowly came back down to gently rest on top of his other leg. Several of the assistants and Duke's groomer came to see if we were alright and asked if we were going to get another dog. We told them that at our age we had decided not to get another as saying goodbye we just too traumatic and emotionally draining. We asked, and paid, for Duke to be cremated in the same fashion as his sister. After nearly a month of continued calling and checking, we were told they had not had Duke cremated, but rather "Disposed" of his body. When I learned of this news, I collapsed to the floor in agony. It has now been 2 months and I am still unable to process what "disposed" of the body even means; I only picture him being discarded in a dumpster like ordinary trash. I was grieving his death; however, I will never have closure to the wonderful 15+ years my sweet baby gave me. I will never be able to process what they did to him. I am unable to be around dogs now. I won't go visit my friends who have dogs as it is too painful. I don't know if that will ever change, I don't know if I will ever heal or if I will ever be the same. I am unable to take Duchess and put her in her final resting place because she should have her brother with her. Once these people found out we were not going to get another dog, and that we would not be spending any more money with them, they simply discarded us as human beings with feelings and then simply "disposed" of my sweet precious Duke as though he was a piece of trash. If your pet is a loved family member, find a better place for their care.

Difficult to get on the phone, have to call back repeatedly then long hold times, and then staff…read moreseemed somewhat rude - condescending on the phone when we asked why no recommendation for anything topical for our cat's open wet skin lesions, then asked to speak with anyone else, to please speak with the vet, upon being told they wouldn't see our cat with these open wounds for two weeks. We could come get some Revolution flea treatment, then bring the poor cat in two weeks. And when Dr Busby finally called us back we discovered where the staff, apparently, gets the irritable rude attitude. Will be happy to take our pets anywhere but Blue Ridge.

I've used this vet office for a few years and I can NEVER get anyone on the phone. I am fortunate…read moreto have pretty healthy cats so I have not needed them much but when I do it is impossible to get through. I have waited on hold longer than 15 minutes to ask questions about introducing a kitten into our home, only to be told they'll have to call me back. I still haven't received that call and that was over 7 hours ago. They get two stars because when they spayed our older cat they did an excellent job and administered pain meds which a lot of vets do not do. They did a biopsy on a growth on another cat of ours and never called with the results. I am switching vet offices after today, I find it super unprofessional that they can't treat the people on the phone the way they do their patients in the office.

Wonderful place! My cats appreciate the separate entrance just for them and the entire staff is…read morefriendly and helpful. The doctor's always remember my cat's names and call, even after hours, to check on them if they have been under the weather. They are extremely considerate and helpful and it's such a relief knowing they are so close to where I live.

The best veterinary and staff. I am disappointed they closed their office. I hope Dr D. Willis…read moreHenderson and her staff return.

Very organized, capable and efficient veterinary group. Nice facility and great folks.read more

UPDATE: I am changing my 5 star review to 1 star. Not real sure what happened to this clinic. Takes…read moredays to be seen. Today we needed to send Boomer too the RainBow Bridge, he was in pain and was suffering. They didn't have time to help us. No compassion. Very sad. Great way to lose a 8 year old regular customer with several dogs.