I cannot believe Stihl authorizes these people to service their equipment. Maybe Stihl does not…read moreknow how they treat people and their equipment. Well, they will very soon. My mother-in-law took her Stihl blower in to have the primer bulb replaced. That was all it needed. That was all she wanted done. What they did to her blower was criminal. Not only did they not replace the primer bulb as she had ask, they broke the throttle lever off the carburetor when they dis-assembled it. Why they dis-assembled her blower to replace an easily accessible primer bulb is beyond any conceivable explanation or understanding. When she went in to pick up her blower after being told it was ready, she was handed a bag of parts, and a bill for fifty some dollars. They had the nerve to tell her (after they broke the carburetor) it needed a new carburetor, and it was going to cost as much to repair the blower as it would be to purchase a new one. Then they charged her fifty some dollars for their "fine" service. All it needed was a primer bulb! You can see in the attached photo the condition in which they returned her blower. If legible, the broken throttle lever pieces are circled in the photo. Unbelievable!!! Had this happened to me, these people would be in court making reparations for the damage they caused. This is truly criminal taking advantage of a person in this manner. If I heard one day someone burned them out, I just might have to smile.

This store is handy. You can find a lot of gardening and landscaping items at the center. They have…read morea nice snack collection, including Birch Beer.

There are bountiful, beautiful flowers here. Parking and loading can be stressful as it's right on…read morethe side of the highway. Getting back on the road is treacherous especially when there are several people trying to leave at once. Prices are mid range and blanketed based on the container the plant is in. The plants are well maintained and healthy. The staff is often curt and abrasive and their energy is overtly negative which is a strange paradox when shopping for flowers. You better know what you want when you get there or read the signs because no one is assisting you. It's better than Lowe's or Walmart. But not quite as good as Walter's Greenhouse in Hardy.

I've been going here for years. Wonderful hanging baskets at really good prices. Great selection…read moreand prices overall.

Thoughtful suggestions were made by Eddie for our wedding flowers…read more We agreed with his choices. Men's boutonnières were handsomely created. The women's corsages were very beautiful. Our centerpiece was outstanding! We trust Eddie for excellent floral creations for any and every occasion. Joe & Steve

BE SURE TO VERIFY THAT WHAT IS DESCRIBED online IS ACTUALLY WHAT YOU WILL RECEIVE. I ordered a…read morepeace lily that was pictured with AND that was described IN WRITING as having 2 decorative twig balls. Those unique additions were the main reason I selected the plant. However, they were replaced with 2 other ordinary selections without notifying me of the changes. (I bought the most expensive lily.) I was quite disappointed when I learned what was delivered. The manager offered excuses and then abruptly wished me "Merry Christmas".

Excellent customer service -- my mom went into the hospital nearby, and I called about a half hour…read morebefore they closed to order an arrangement to be delivered the next day. They got it there in the morning, and it made my mom's day. Plus it's exactly what my kiddos picked out to cheer grandma up - not a bait and switch that I've experienced with other flower delivery services. A+++ for this one -- I'll used them any time I need to send things in the Blacksburg area.

The flowers Gates did for my father's funeral were nothing short of amazing! Instead of a…read moretraditional spray, they did an arrangement that looked like Flowers planted in a garden--for our gardener dad it was perfect. Thanks for listening to us a providing stunning flowers

Ordered flowers from PA for delivery to sick sister-in-law in Roanoke. I gave minimal idea of what…read moreI wanted and Mary Jo created a beautiful basket AND delivered the same day. We are so pleased with the flowers and service.

I absolutely love Botetourt Florist, my flowers arrangements have been fresh, full and beautiful…read moreand the owner goes out of her way to accommodate me when I've called with my orders. Thank you Trudy!

failure of new bosch refrigator - length of time to repair. after 8 days-still not repaired!!…read morepurchased new bosch $2,500 refrigator on 5/9/26 it failed on 5/27/26 - i.e. lasted less than 3 weeks. scheduled repair for 6/4/26 - didn't show up 6/4/26 - still no firm scheduled date. called scheduled for repair date!!! she unawared unit still down & hung up on me. bosch told wife part not available until 6/9. why wasn't part shipped overnight (circuit board) less than lb.. at best down for 11 days. not good for vinton appliance, nor bosch!!! will probable never use vinton appliance again!!!!

We needed a used washing machine in a hurry. The owner was straightforward and helped us find a…read moregreat used model for a reasonable price. I cannot thank these folks enough and appreciate them. I will support this local business in the future. The only drawback was the loading zone out front - I made it work and thankfully the cars behind me knew what I was doing and waited until I was parked before moving past me.

This is the best and most friendly tractor supply I have been to around here. My friend and I were…read morelooking for horse food and they were out of a special type on the supply floor. Crystal here asked us if we were looking for this specific horse food, and we said yes. She immediately grabbed a cart and double checked in the back to see if they had any, and they did! She brought it right out to us and was so helpful. I definitely recommend coming here over other locations! Crystal was so helpful!