Kept my car for almost three weeks. Paid for parts and labor on the blower motor and resistor. Did…read morenot install the blower motor.

I have taken my vehicle to this business on three occasions. On each occasion, the problem was…read moreidentified and repaired in a professional manner. Rodney is a great guy to work with and explains things so that a normal person can understand. He is a car whisperer. Cars tell him things they would tell no one else. He has also helped me on a couple of occasions by telling me simple things I could fix myself. I would take my truck, or car, here anytime. A great resource in the Madison County area.

I knew this place had a great reputation, but I always went to Ponders before the flood. Well, now…read moreI know why the people here in Marshall like it there! Took my truck in last week for inspection and had a few things about the whole deal stressing me OUT, so I ssorta came in hot, scattered and acting pretty weird. But Austin was so helpful, professional and fast and nice! I really appreciated that and will definitely go back! ​​​​

So grateful to this business! Gas tank near empty/left my wallet at home/two kids in the car after…read moreschool. Could have been a frustrating, long afternoon commute home, but these kind folks helped me make a manual entry payment and got us on our way in no time. Really appreciate the assistance, thank you!

They overcharged me by about 50%. Probably because I had out-of-town plates, although I had moved…read morehere, recently. Isn't anyone honest? Anyone?

I've been dealing with Ledfords for approximately all my life. The best of service every time I'm…read morethere no matter what the problem may be. Quick and very reasonable prices. I would recomend them with any problem you may have with any kind of car or truck. People that you can count on, no matter what the weather may be, they are willing to help in any way they can.

From the owner: Foreign and domestic automotive repair. NC safety and emission inspections. Complete tire care…read more Muffler repair.

I needed a starter replaced, and Hunter not only stayed in constant contact with me, gave me very…read morefair pricing, and showed up and did a professional, VERY GOOD job. I cannot recommend him highly enough! HE IS FANTASTIC

Hunter did a great job from the beginning phone call to the finished repair. Had some ideas over…read morethe phone about the problem I had with my 5th wheel and it turned out his diagnosis was right.Repaired it quickly and efficiently. A fair price also!

I went to A-1 North Buncombe Muffler shop to get a rattling/roaring sound addressed in my car. When…read moreI called Chris, he had availability for the next day. When I got there early, he was immediately attentive and kind. His parents were visiting to meet his sweet puppy. Chris lifted my car, showed me what was going on, let me be super nosy & watch/take photos, let me bother his sweet, shy dog. He said it would take 20 minutes and cost $55. It took 15 minutes and was in fact $55. I am so very pleased! Not gonna lie, I was a little nervous before going there because mechanics can be a little on the anti-queer side of things. Chris was deeply kind, chatty, and welcoming and full made me feel comfortable. We had a good chat, great & quick service, great pricing. Completely fixed the issue in my exhaust system. I will only be going here for any muffler or brake issues I encounter going forward.

Went to North Buncombe Muffler and Brakes expecting to have new brakes installed on my Ford Ranger…read more After inspecting the brakes, Chris McCoy told me it wasn't necessary to replace them for another 30,000 miles. No charge. I really appreciate his honesty and the quality of previous work he has done for me.

As an elderly, disabled woman with no local family, I rely on Jimmy's Automotive to keep my only…read moremeans of transportation - my car - running smoothly and reliably. I get very anxious when something goes wrong or I don't understand something about my car and the staff at Jimmy's is always patient and gracious to answer and explain, even if I ask silly questions. (And I do ask silly questions - a lot of them.) Jimmy's mechanics keep my car in good shape and help me have peace about its upkeep and maintenance. Jimmy's staff does great mechanical work and they really care about their customers. The Customer Service reps (at the desk) are really great, they work with me regarding appointments and the repairs that I need. I am so thankful to be a Jimmy's Automotive customer for several years and I'll keep coming back. I recommend them highly.

I am sure they had the best intentions; however, we brought in an old car with what seemed to be a…read morebusted radiator. They said they were busy, but they would do a thorough inspection. We said "we just need it running". One week later, we get a thorough list of things to fix, including "polishing the headlights" all with a sum total of more than we paid for the car ($4500 on a 2004 car that was worth $4000). That should have been our clue to go elsewhere, but we trusted them and moved forward with the critical repairs, unaware of any risks. In their defense, they did say it could also be the gasket, but we do not know what that means or what it costs. After spending $2000 we learn that yes, the gasket was blown and that would cost $3000 to fix. (meaning, if they had their way, we would have spent $7500 on a car that was worth $4000.) If we had been made aware of this potentially LARGE risk, we would not have approved of the initial repairs, we would have just sold the car for parts. But instead we were stuck with paying $2k for a car that wouldn't run or adding another $3k for a car that still would need a few things. They claim to excel in customer service; however I do not feel confident in their motives. To me, good customer service involves working together with the customer to find a solution that makes the most sense, and helping the customer make the best decision while understanding the risks. It's not selling a cake for 2000 people when you're only expecting 50 guests. We took the car elsewhere to complete the repair, not because of the price, but because we didn't feel we could trust them to provide information for us to make a decision appropriate for the age of our car.