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    Recommended Reviews - Blue PC

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    12 years ago

    Tony retrieved my quickbooks files when even Intuit couldn't repair the data from a crashed laptop. So thankful!!

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    Chipheads Computer Repair Shop - Upgrade to Windows 10

    Chipheads Computer Repair Shop

    (73 reviews)

    Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

    I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

    Index Computers - Index Computers

    Index Computers

    (2 reviews)

    The fasted, and more importantly ACCURATE solution to my computer problems…read more They not only solved my Malware issue, took care of many other issues I did not realize, and trained me one a few things to keep from happening again. They were always asking questions, getting answers, and more importantly got me back up and running even better then when the problems occurred. They also as I learned offer Computer training, offer large and medium sized LAN set up, support, and even Home Wireless set up with security. They have on site support along with their repair shop support. They offer even more solutions for your small and medium sized businesses, including accounting software and did I mention full network support? When I was done my repair bill was much lower then expected, and I got a lot more then what I asked for in return. A definite GOLD mine of help. I guess that is what you get when you have Professionals working on your computer who have been servicing people since 1981! Over 30 years!

    Great respond time, when I've brought in my computer, I have back within 24 hours or less. Usually…read morebring in early a.m. and have by 4 pm. Clean up and virus de-bugging terrific. Very personable, you can talk with the tech people in person. Also have classes daily for basic to intermediate use of the most used softwares. They can build a computer specifically for you and very competitive pricing. Love these guys. Martha - Savage

    Blue PC - itservices - Updated May 2026

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