I've worked with NTI for the last few years, and they are awesome! Helpful, professional, and…read moreprompt. Highly recommend.

When we decided to upgrade to quick books multi user we had problems with our network connection…read more Intuit spent several hours and could not fix it. We called Ryan to help us out, he and his team worked on it right away and got it working flawlessly within a very short time. These guys are the best. He also accessed our network security and gave us several great ideas to help us be more secure on the internet.

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

The fasted, and more importantly ACCURATE solution to my computer problems…read more They not only solved my Malware issue, took care of many other issues I did not realize, and trained me one a few things to keep from happening again. They were always asking questions, getting answers, and more importantly got me back up and running even better then when the problems occurred. They also as I learned offer Computer training, offer large and medium sized LAN set up, support, and even Home Wireless set up with security. They have on site support along with their repair shop support. They offer even more solutions for your small and medium sized businesses, including accounting software and did I mention full network support? When I was done my repair bill was much lower then expected, and I got a lot more then what I asked for in return. A definite GOLD mine of help. I guess that is what you get when you have Professionals working on your computer who have been servicing people since 1981! Over 30 years!

Great respond time, when I've brought in my computer, I have back within 24 hours or less. Usually…read morebring in early a.m. and have by 4 pm. Clean up and virus de-bugging terrific. Very personable, you can talk with the tech people in person. Also have classes daily for basic to intermediate use of the most used softwares. They can build a computer specifically for you and very competitive pricing. Love these guys. Martha - Savage

Customer service was terrible . Was trying to get an installation on a system . Started talking to…read morerep at 7:48 and was still talking to rep at 8:39 .

4 separate scheduled "appointments" for service cancelled about 30 minutes before hand. This is by…read morefar the worst, least professional company I have ever attempted to work with. After the cancelled appointments and being jerked around for a week and a half, I still wasn't able to get my issues resolved and had to go to another company. If you have been forced to work with HelloTech by Xfinity, you are better off cancelling Xfinity and setting up with another ISP. Absolute disgrace.

My laptop lost internet, code 10 after I updated Win 11 yesterday. Very sad, very frustrating,…read moreI called around and very lucky for me to speaking with ANI at Silicone Alley. He came over to my house in 45 minutes, fixed my laptop, reset my bitlocker, fixed popup, printer, checked over everything making sure it performance the best! It cost me only 89 dollars as he mentioned on the phone. My lucky day, ANI is a very nice, clean, calm, kind gentleman. He listened what the problems, explained, fixed and teach me what to do. He took extra time for you. Words cannot explain how much I appreciate it. I highly recommended to everyone. Again, thank you so much, ANI! Young Tran 952-457-2425

100% amazing! Ani hooked my little brother up with an amazing PC over Christmas and we've had…read morenothing but positive things to say about it. If you are in the area or are looking for expert custom designed rigs, this is the place to go. The price is very competitive and the support and checkins make it feel very personal as a past buyer. Would highly recommend to anyone looking for a new PC for gaming, schooling or business. You just can't beat quality service!

Michael was SOOOOO very helpful with my Laptop Windows needs. With many of us working from home our…read moretechnology needs to be working correctly. Pure Tech Solutions was VERY fast and quick to solving my problems on my laptop. I love the feeling of the smaller owned business where they treat you like a human. I highly HIGHLY recommend Pure Tech Solutions for any of your technical needs.

Michael is very nice, and also he provides great and quick service for battery replacement of my…read more11' Macbook air.