Thoroughly disappointed in service after the sale. Had a bed liner and cover installed back in July of 2025 and they did a nice job. In mid October a piece of the cover worked loose and I stopped in to speak with them because I also had another item I needed installed on the interior. I was told they would have Roll n Lock warranty the part and would call me. I have checked back with them numerous times since and each time, I am promised that someone would call me. Finally on 1/9/26, I was told I would need to handle the issue myself. As a business owner myself, I understand there can be times when small things fall by the wayside or when suppliers aren't as cooperative as we hoped but never would I ask a customer to handle a warranty issue on their own. The problem now is that the invoice I received from BlueOx doesn't have the information I need to file the claim - not that I should be doing this anyway. To say I am unhappy or disappointed in the service after the sale would be an understatement. read more

Blue ox has done work in my truck twice and I've been pleased both times. I'll definitely go back .

Got a sprayed in Bedliner for my brand new truck. Had my dad picked it up due to me working. it was raining when he picked it up. So when I got home that evening we looked and seen black spots on my dually hump's both sides. Just had the truck get expel on the hood and ceramic coated 3 days before this was done. I take it back and they cannot get the spots out due to it being in the paint now. Call Blue Ox tell them I have the pics, I have the write up from the detailer stating that this is the same material that they started in the Bedliner Guy on the phone stayed he spyaed the truck and know it's not from them. Say it's no way i can prove it but it's clearly in the paint that it splatted on the truck. This is poor service. He then tells me tell the guy to call him. I say you are the one that's at fault you should call him and let him explain it. He has to wet sand the truck and redo the ceramic coating on it for 400. Just pay him for that. He states not going argue with you but I didn't do it. They left tape on the bed. They put a black spots all over it and just act like it was nothing. This shows poor customer service. Then he laughs and say you can't prove it anyway. So it tells me that he knew it was there. Beware of this. They don't care how they treat your stuff. They know they did it just pay up read more

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Buyer Beware! Based on my one and only purchase, I discovered that Blue Ox Outfitters only cares about the sale, and absolutely does not care about it's customer base. I purchased my first "large" set of tires and required lift kit to replace my factory tires in March 2018. I ordered a fifth tire to mount on the back of the Jeep wholly for the purpose of matching the other four. Total cost: $2800. After I drove away, I discovered that the larger fifth tire made a horrible racket bouncing around without the support of the factory tire. For the next several weeks, per Blue Ox suggestions, I made multiple trips to Blue Ox for them to try various modifications to make the tire fit and not rattle. After all the failed attempts, Blue Ox KEPT the spare tire that didn't work with my Jeep, and when I asked about a refund, the person behind the desk told me that he didn't know how to process a refund and that his boss would telephone me. Blue Ox STILL HAS MY $250! This was May/June 2018. To date, NO ONE has called me. I have called more than a dozen times, left telephone messages, and I have sent multiple emails to Blue Ox over the last several months and NO ONE has returned my telephone calls or online inquiries through their website. At this point, I will never do business with this company again, and will tell everyone I know to avoid them at all costs, to avoid getting ripped off like I did. If I could rate negative stars, I would. I will be exploring small claims court, and will keep you all updated. read more

I've dealt with them twice now and they are phenomenal! Great service, outstanding workmanship. Got the spray in bed liner on my 2020 Silverado and it looks outstanding. Definitely recommend them! read more

PLEASE DO NOT BUY FROM HERE. I recently tried to get a product from them. After a month and a half of not returning my calls, I finally came to get my product and the sustained service was horrible and did not manage to put my product on my vehicle. Now when I returned to my vehicle my car was messed up. (Brakes squeal, engine lights are on) I am not a sensitive person and I never write reviews but I will say this is the worst service I have ever gotten from anywhere. read more

I had several quotes done on various accessories for my new truck, and Blue Ox Outfitters consistently met or beat the leading competitors prices. All the staff I have talked to have been more than friendly, and knowledgeable about the products they sell. I have never waited long for free install on the parts I have bought from them. In addition to truck accessories, they also sell a large line of Yeti/Orca coolers and accessories. I'll be back to buy the orange and blue orca cooler before too long. Shop around, and then come to Blue Ox. They will absolutely win your business. read more