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    Blue Mountain Spa

    4.0 (1 review)
    Closed 9:00 am - 10:00 pm

    Services - Blue Mountain Spa

    Massage

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    2 years ago

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    Red Orchid Spa - Gel foot soak

    Red Orchid Spa

    (32 reviews)

    $$

    Had a wonderful visit! The owner herself did my pedicure today…read more The spa is very clean and organized. She started me off with a gel foot soak and that felt amazing. The water wasn't too hot either. After fifteen minutes of gel-Topia she put salt in the soak and turned it back to water! Woah...what?! So neat. The pedicure wasn't in a chair but I was able to lie back on a massage table and she worked on my feet. I was also given an eye mask so I could relax even more. This made me feel pampered and she talked to me, actually had a conversation with me. This made me feel like my business mattered to her and made me feel good too. I had been here about six years ago and she even remembered me and mentioned a few things to prove she remembered me. Honestly, she made me feel like I want to come back and I will. She is worth the $70 it cost. The pedicure is a great one! I went home feeling better. Thank you, you are amazing and I will be back.

    The communication, consistency, and clarity of services at this salon need improvement. Our group…read moreof four came in for pedicures, and each of us had a completely different experience--despite paying for the same service. Some of us received sugar scrubs, hot stones, and foot soaks, while others did not. The website didn't clearly outline what was included, so we weren't sure what to expect. Only two of us were instructed to check in on the iPad, select extras, and sign a waiver--those same two received a foot soak, while the others didn't. We were later told the soak wasn't provided because we didn't arrive early. However, we arrived exactly at our scheduled appointment time--when the salon opened--and were never told to come early. Our service also ended early, so there was definitely enough time for the soak to have been included. On the positive side, the staff was friendly throughout our visit. They also comped a hot stone charge after we pointed out we hadn't asked for that add-on, which we appreciated. The eye masks and the ability to recline during the pedicure were nice touches that made parts of the experience enjoyable. Overall, with better communication and consistency, this could have been a relaxing and positive visit. Unfortunately, as it stands, we won't be returning.

    New Image Day & Med Spa

    New Image Day & Med Spa

    (66 reviews)

    $$

    I had an inappropriate incident during my first appointment there last February to do laser hair…read moreremoval -- a male who was not working there, just there to fix some things opened the door while I was undressing. I pushed back and he tried to push it open again asking who I was. After this they did fix the doors and added locks that were not in place before. I was also misinformed about the terms of the treatment package I purchased last year. At no point during the purchase was I informed that the treatments would expire after one year. Had this been disclosed, it would have directly affected my decision to proceed. They were very unprofessional, neither of them seemed to know what they were talking about or doing and had to constantly go back and forth with questions before I finished my purchase. After completing my first few treatments, I contacted their office and explained that I had multiple trips planned and would be returning the following fall to continue treatment, particularly due to sun exposure concerns. During that conversation, there was still no mention of an expiration date or any urgency to use the remaining sessions. In December, I scheduled another appointment without issue and booked a follow-up. Shortly afterward, I was contacted and told I needed to move the appointment up because my treatments would expire before that date. This was extremely frustrating, as this was the first time I was made aware of any expiration. I would not have allowed such a significant balance to go unused had I known there was a strict time limit. When I arrived for the rescheduled appointment, I waited nearly 20 minutes only to be told that the machine was down and that I would be contacted to reschedule. I was not. After two weeks with no follow-up, I had to call to schedule the appointment myself. I've tried to resolve this with the owner for over a month without putting out a bad review because the girl whe did my treatments did a great job but the owner will not respond. They are very unprofessional when you call and there is no accountability with management.

    Was a great experience, I received a massage from Tina and she was very experienced and her…read moretechnique really relieved a lot of stress and tightness in my joints and muscles! Something I would say I have never experienced before. I really enjoyed it!

    Blue Mountain Spa - massage - Updated May 2026

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