My husband ordered me flowers. When I got the blue skies bouquet delivered by Blue Mountain Blooms it was scraggly, it was unbloomed, looked like the rose(buds)? were plucked over, the complimentary flowers looked wilted and the only flower that was bloomed was one Lily. I called flowersfromyou.com and explained what I had received. They endeavored to make it correct. They were polite and even though I offered to send pictures they said no problem ma'am we'll get you a new bouquet sent right away.
The next thing I know I get a call from Blue Mountain Blooms and they said that the flowers are fine and they even used more expensive lilies. I looked at the picture that was supposed to be sent to me and what I got and they do not compare in the least! Blue Mountain Blooms said, "Oh, the roses and the other lilies will bloom you just have to wait." I told them that was unacceptable. They didn't care. They did not want to make it right.
However, flowersfromyou.com made it right and sent another bouquet. Guess from?! You got it. Blue Mountain Blooms. They did not take the first bouquet they just left the second bouquet. They sent the same crap.
So, I decided to make the best of a bad situation and put them together in a larger vase and watered, and used the packet, and watered, and waited, and watered and waited...
Here it is a week later and the other lilies never bloomed. The picked over roses never bloomed. The two big lilies have lost all or most of their petals and it's a nasty but accurate representation of the lack of quality and lack of customer service from Blue Mountain Blooms. read more