After shopping here for nearly 10 years, I'm ashamed to say that it took drama for me to finally write the 5 star review that Blue Moon deserves.
My younger sister and I have been shopping here for nearly 10 years while we were CA residents. Every visit was always a good experience. The staff is always very friendly and attentive. We'd try to visit nearly every month because their fabric is amazing!! Some people may thinks it's a tad expensive, but their products are superior, particularly their spandex. They have colors and designs that you'll never find anywhere else. The fabric is an exceptional quality, vibrant and dazzling colors that catch everyone's attention. My sister and I design ballroom dresses for dancers on a budget. Because their fabric is so stunning, we don't have to go too crazy on the stones, making it affordable for everyone.
I mentioned drama, here's the drama.
Last month, I was in CA and my younger sister and I had saved up to buy fabric in person. I had a very large order and having been a frequent patron of the store, I didn't check my receipt. Had I done so, I'd have noticed that I was charged for two fabrics that I didn't order! . And to make matters worse I noticed this when I was back in AZ. TSA broke my bag with the fabrics and lost my receipt. I only noticed the error when I created an account. So, I reached out, not expecting to get anything back.
A huge shout out to Evelyn for handling my situation like a queen be. And I was having a horrible day. I had a doctor's appointment with bad news, Hobby Lobby was out of stock of fringe that they put on special order, I came home to find my mother was sick, I had a non-dance related client cancel me. (Who cancels their wedding cake order 13 days before the wedding, then refuse to pay?!) So, clearly at this point, I do not sound like a customer that anyone wants to deal with. I wouldn't want to deal with myself!!Evelyn was able to handle me & my nerves and every problem that came her way. There were issues with the gift card refund, the points, we got disconnected and every bad thing that could happen, she dealt with perfectly. In the end she got me squared away and all was resolved. I will continue buying fabric from Blue Moon and hope that they expand to other states in time. Phoenix would be ideal as there's there's crying need for fabric stores out here!!
I don't have photos of a the hundred+ dresses I've made from fabric I've purchased. But here are the 2 I did for my last 2 clients. Both students completed for the first time in these dresses and placed in the top 10 on their first competition. (And yes, they get points for apparel.) read more