I had a very disappointing experience during my recent appointment. The technician arrived 11…read moreminutes late and, to my memory, never introduced herself by name. When I politely asked how much longer it would be, her response was snippy and unprofessional. She even asked, "Why? Do you have somewhere else you need to be?" I explained that I had another appointment and would need to call and push it back. Her only response was an annoyed sigh. I had to decline an originally planned part of my service because the new product (an only option) used has something I'm allergic to in it. Throughout the service, she barely spoke to me and only offered to count down halfway through the wax appointment. It was more painful than usual and felt very rushed. Her overall demeanor made me feel like she was annoyed to be there--or at least annoyed to be working with me. To make matters worse, it has been two days since my appointment and I have not received any follow-up survey, which is usually standard. This is not the level of professionalism I expect, and it made the entire visit uncomfortable. I doubt I will return to this establishment and will definitely decline service from this technician.

Surita did a wonderful job. She was quick and gentle. This was my first time back in months. I…read morehas to stop due to chemotherapy, but I have stopped my chemotherapy.

Jayci was absolutely amazing, very helpful and incredibly patient! Her words of affirmation while…read moregetting me through my full Brazilian was super effective lol. Chill atmosphere. Would post a pic but ya kno ;)

I've been coming for more than a year. Always great service and no issues. Jayci is the best!read more

Kim, is wonderful!…read more It was my first time to visit, and it will not be my last. For the past year, I had been getting the sugar wax, and felt it was the best choice. I had been doing a bit of research and decided to try a wax Brazilian. Waxing - Some ladies mentioned waxing did not get all of the hair, I had the same issue. Now, with saying that, it was in a place that can be easily removed with using a razor. If I were to guess, in my case, .02% of my hair remained. It was easy to shave it and go on about my day. I will mention that spot next time, so it will not be missed. Sugaring - It removes all of the hair. With sugaring, as Kim explained, you can go over the same spots, multiple times. Waxing, you can only go over the skin maybe one to three times, any more than that, can damage the skin. Overall, even with the tad bit of hair that's left behind, I'm still a happy customer. Kim was very personable, informative from the moment I met her, and was great to chat with during the process. The front desk receptionist, was wonderful. We chatted about my upcoming trip to NY, and she was able to share some of her NY favorites. Thank you ladies, you were exceptional! *Side note: My opinion, I believe the wax was less painful, than the sugaring.

When I first moved to the area I had picked this EWC because it was closest and I still had my wax…read morepass. But I was thrilled when I was booked with Faith. She is so amazing! I would highly recommend her for any service, however I do only get my Brazilian done. Faith is fantastic, she is great at conversation and making you feel comfortable. She pays attention to detail and I love getting to chit chat with her. Overall this EWC location is very nice, friendly, clean, and responsive if you need to reschedule or anything like that.

Carrie is amazing! As kind as she is competent. So happy I found her when we moved to the area and…read morewill recommend her to all of my people!

Carrie is the most sweetest friend and an awesome professional. I travel a lot and wish I could see…read moreher more. She works out my stiff neck to new. Her quiet studio is the perfect place to get a massage.

Great service from the time I walk in the door until my hair is done! The quality of the products…read moreis amazing and the stylists are all great!

I was highly impressed with this place! They are friendly with great hospitality from the moment…read moreyou walk in. From the great head massage you get with your hair wash to the lovely products they use while styling your hair, you will not be disappointed! I will definitely be back soon!

The facility itself is clean and beautiful, but that is not the best part. Ana is so warm and…read morefriendly and makes you feel as though she is genuinely pleased to serve you. Her work is impeccable, my eyebrows have never looked better, and even though threading on the upper lip can be particularly painful, she can do it with very little discomfort. I highly recommend her services.

Newly opened salon. Best service plus luxurious. I did my eyebrows threaded and lash lift. Can't…read morewait to go again.

One of my favorite places to get a massage! Seriously - this place is awesome!! The sugaring is…read moreequally as amazing - beats waxing - hands down!

I have been searching around for a waxing place that offers safe waxing for a reasonable price…read morebecause no one wants to spend hundreds of dollars for waxing! When I ran across Lillybells's I was skeptical because all the reviews have been from 3+ years ago but I decided to give it a try because it checked all the boxes! I had a few questions and Daniela reached out to me and answered all questions. Once I arrived to the salon I felt comfortable and was able to sit down and chat about exactly what I wanted before even starting! Daniela clarified everything I would be paying for, chatted with me during waxing, and most importantly walked me through each step as she did it. Because sugaring and waxing in general was new for me I was hesitant with the pain and she explained what spots hurt more and spots less. I would highly recommend to anyone considering a bikini/ Brazilian wax and are hesitant just like I was! Give it a try!

Best waxing experience I've ever had! 100% recommend Pam at The Sugar Kube!…read more Sugaring is so much better than normal waxing. It's organic, hurts way less, but is still just as effective! Pam was so friendly and made me feel comfortable the entire time. She walked me through each step, educated me on aftercare, and distracted me from any pain with fun stories. Her space is comfy and very clean! I 100% will be back and you won't regret booking with Pam!

Such a great experience! She made me feel super comfortable. I would highly recommend her!read more

I moved from FL two years ago and have been terrified of finding a new waxer! However I just…read morewrapped up my wax with Renee and she was AMAZING!!! Her personality and spirit was kind, she was super FAST, and very attention to detail! Already booked to see her for my next appointment! Thanks Renee!

Very clean and organized, booking a time and cancelling is very easy with good communication…read more Anterria performed my services and she was quick, professional, and a great conversationalist! Highly recommend and will be back!

I highly recommend this eyebrow threading studio! Sunita did an amazing job on my powder brows. She…read morediscussed the whole process with me from start to finish and I'm very pleased with my results! The salon studio is also very cute and clean!

Overall Sunitha is still the best when it comes to threading eyebrows. But due to the blatant…read moredisrespect for people's time, she has lost a client. This has happened many times before but this was the straw that broke the camel's back. I had a 1:15 pm appointment on a Friday. I arrived at 1:12 pm (I have never ever been late for an appt with her, EVER, and I've been a client for 3 years). They said she went to grab a bite to eat and she'd be back in a few minutes. Okay no problem. At 1:30 pm I told them to cancel my appointment and I left. If you know you have a 1:15 pm appointment, why are you not back in time? There have been MANY times that my appointment was delayed, this is not a doctors office this is a beauty salon. And my time is more valuable than that so unfortunately I'm done here.