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    Blue Haven Pools & Spas

    2.6 (10 reviews)
    Open 9:00 am - 5:00 pm

    Services - Blue Haven Pools & Spas

    New structure construction

    Pool installation

    Blue Haven Pools & Spas Photos

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    6 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    Steve T.

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    8 years ago

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    13 years ago

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    11 years ago

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    HOLIDAY POOLS - We proudly sell and service the Pentair line of equipment!

    HOLIDAY POOLS

    (27 reviews)

    $$$$

    Staff is very attentive and helpful, take my water samples in and adjust them accordingly. Well…read morestocked with equipment and chemicals.

    Have had Holiday Pools service my in-ground pool for years (20+). They were great for a long time -…read morefriendly pool cleaners, great service at a reasonable price. The last few years though... I don't know if the business changed hands and has new ownership, but it feels like it. The friendly, helpful pool guy we used to have was replaced by someone who's primary goal was, seemingly, to get in and out of there as quickly as possible. Corners were being cut and the level of service was falling, while the cost kept rising. Many times I wasn't sure that the guy had even come that week - there was no evidence of him having been there. I called the office about it and was told to call the service tech. I did and tried to have a conversation about what seemed to be happening. He immediately got very defensive and refused to speak to me. His boss got on the phone and started arguing with me about how they were actually doing the level of service they promised, despite the obvious reality. This animosity died down eventually and they continued to maintain our pool, and were actually doing a better job. The pool almost always looked pretty good despite the short weekly visits. The prices kept going up though, eventually reaching $160/mo for short, 10-minute weekly visits. They complained about the number of trees surrounding the pool but still managed to be in and out in under 15 minutes every time no matter what. Just this week we found a note on the door saying that Holiday Pools is breaking up with us as of the end of the month. No reason, just "call the owner if you have questions." I'm not going to bother. It's time for us to move on as well. Too bad... a great old Chico business slowly pricing and complaining itself out of existence.

    Murphy Pools

    Murphy Pools

    (4 reviews)

    I was not told I would be charged full price for the month of December with less visits because he…read morewould be on vacation. When I brought this up, I was responded to with a sense of arrogance and entitlement stating all his other clients are aware of this. Well just because your other clients do it doesn't mean I am going to essentially tip you 1/2 of what you normally charge.. especially since this was only the second month you were "servicing" our pool and the first time you charged us a month rate for a single visit. I understand a short notice or "emergency" rate hike but you were seriously taking advantage and acting like I owed you. You used my purchased chemicals and left me to shut off water etc. Find yourself someone else to take advantage of.

    You would think being a business owner, you would have some pride in your work. This doesn't seem…read moreto be the case with Murphy Pools. Having service for six months, I was extremely disappointed in the level of effort given to my pool. In the six months he was maintaining my pool, I was billed a thousand dollars to get my pool and spa healthy. His service was to include weekly filter inspections and scrubbing of algae. I was billed for "hyper-chlorination" treatments and other services that did not happen. Suspecting neglect, I had another pool service come out and check his work. They found my filters to be ruined from lack of cleaning, and the chlorine levels in the pool to be zero. His response was "I understand if you want to get service elsewhere". The only consistency I received from Murphy was a bill.

    Blue Haven Pools & Spas - contractors - Updated May 2026

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