I needed my dryer fixed after an ill-fated attempt to dry my shoes. I spoke with Paul on Friday--he…read moregave me a clear quote and scheduled the service for Monday. Roy, the technician, arrived right on time and got straight to work. His positive attitude and attention to detail really stood out, and he even went the extra mile to make sure everything was done perfectly. Plus, he was great to chat with. The final charge matched the quote exactly, and the whole experience was smooth and professional. Highly recommend!

Paul from Help Appliance Repair did a fantastic job fixing the agitator issue on our Samsung…read morewasher. He diagnosed the problem quickly and completed the repair efficiently. Paul was honest, courteous, and very professional throughout the entire visit. We really appreciated his clear communication and fair approach. Highly recommend Paul and Help Appliance Repair for anyone needing reliable appliance service!

Pro Appliance Repair was an excellent service repair for my in wall oven. Vadim was professional…read moreand knowledgeable . I definitely recommend them for your appliance repair job.

I'm satisfied with the work after some early struggles in getting to our rental to fix the dryer…read more We were given an apology and discount on the work for the trouble. The work was done well quickly and inexpensively. The guys are very nice and knowledgeable.

Vadim addressed my issue quickly and efficiently! And he explained the cause so that I can try to…read moreprevent it from happening again.

Vadim completed the job successfully. We had issue with the fridge noise. He came did diagnose and…read morethe second time he came and fixed it Good job

Wow oh wow! I needed my GE dryer fixed because no heat during tumbling. Their schedule was packed…read morefor current day but said they could get it fixed the next day. However, they called me later since they had a cancellation and came out same day. Norman was super nice and helpful. He diagnosed a burnt something-something (sorry I can't remember) and replaced it. Total time was just 30 minutes. Fantastic service and I will call them with any future appliance needs! Thank you so much! I was dreading a trip to the laundromat but Norman saved my day.

Orphe's is amazing!!! I requested information on Yelp & within one phone call, they came out to…read moreservice my partners Dryer the very next day. Her dryer hadn't been working for months. The dryer stopped drying the clothes thoroughly. Orphe's came out the very next day and within minutes noticed there was a baby bird stuck inside of the duct area of the dryer with a pile of lint. They completed a full maintenance service on the dryer and pricing was reasonable.

Dmitri did a great job in resolving the drain line leak for my refrigerator/ freezer. He was not…read moreonly very meticulous on how he handled the problem but he also thoroughly educated me on the cause of the issue. He took great pride in his work so, I could not have asked for more in a service technician.

Problem: We have a samsung washer that runs in "rinse and spin cycle" in loop that never completes…read more Alex came to look at the washer issue. His appointment time was a window from 9-11am. He arrived around 10:45. I explained him the problem. He did run a couple of spin cycles on the washer. While those were running, he said it could be a problem with Valve but I am not sure. Opened rear top part of the machine and said everything looks fine. After the cycles completed, he said machine's not shaking too much either, so it could be the control board issue and can cost a lot. So far, he's not sure on anything. He was on phone with probably one of their colleagues to discuss the problem. While he was checking all this, I told him that I had done a little bit research which shows it could be an issue with the wire assembly that's connected to the drum on rear panel which might have been damaged due to drum shaking with the load, also showed him the youtube video. He reluctantly agreed to open the rear panel and realized that is the exact same issue. The sensor wire that connected to other assembly part was broken. I asked him why would that happen to which he said its probably the number of years on the washer (5) and wear and tear. After that he checked the parts availability and told me it would cost me $345 for parts and labor. I asked him what would be the labor and part cost separately to which he answered the same - "total $345". The original samsung part costs $23 on amazon - https://www.amazon.com/dp/B00ZUYJ066?ref=ppx_yo2ov_dt_b_fed_asin_title. So the labor is about $350. I asked him should we check for the suspension system as well which he completely rejected and started packing his stuff saying no need. I asked him what if this breaks again in next few days/months to which he said that can happen and had no solution for that. He was not even willing to check it to see if that could be the actual problem and was in just rush to leave saying he is getting late for his next appointment slot starting at 11am, when it was 11:15am then and he had barely arrived 30 mins ago. Whatever issue we identified was due to the research I had done instead of him finding it out and after that he just wanted to collect visit money and leave. Now, I have no clue whether that's the only issue I need to fix or it needs more work. I had called them up purely based on reviews and seems like you cannot go by those these days which is why I decided to write this one, so it can give someone real picture before deciding. Extremely disappointed and DO NOT RECOMMEND at all.

I contacted several local companies to obtain a general quote and troubleshooting assistance. All…read moreCounty Appliance Services was the only one that was willing to provide some insights prior to coming on-site and charging any fee for a service charge. Once on-site, Ron was able to diagnose the issue and order the necessary parts. It's been a few days, and everything is working well. I will definitely be utilizing their business again in the future.

Came out twice and didn't fix my refrigerator. The food still freezes in the refrigerator section…read more Ron told me that he would tell my Warranty company that it couldn't be fixed. Instead, he told thm there was nothing wrong with it! What?? Of course, he won't return my calls, and now my Warranty company won't do anything about replacing my refrigerator that I basically can't use!

So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

Responsive, on time, knowledgeable. Been relying on them for years and have never gone wrong.read more

Not only did he fix my dryer but he also explained why it wasn't working! JUST. A nice guy!…read more I always will call them for any issues!

First time using VK and will do so again if the occasion arises…read more Quick response to my inquiry, easy and quick scheduling, showed up on time, diagnosed the issue with our 3 year old dishwasher quickly, thoroughly explained course of action and costs, went right to work. 30 minutes later, issued fixed, mess cleaned up and appliance returned to use with no issue. "V" even showed me what he did and where to look if issues resurface. His "boss", aka son, was with him. They were pleasant and easy to deal with.

I requested service to have dishwasher repaired, and L&A responded quickly and set up an…read moreappointment for the next day. Dishwasher was repaired the next day at a great value!

Update 5/7 - Messaged and called as still having the same problem, was told to do half a load and…read morecall back this was on 5/2, I called back and we figured a schedule on yesterday 5/6. No calls, no show, no text nothing. Trying another repair.

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

Wonderful company and communication! The service reps are very efficient and take the time to…read moreexplain what's being done and what needs to be done and then the follow up is great.