All Affordable Insurance Agency is truly amazing!! They are extremely helpful, find the best…read morepolicies, quick to answer emails and phone calls, and always make you feel at ease!!! Veronica is the BEST!!!! So thankful to have found this company!!!!

Awful greedy greedy company. They had my 85 year old mother carrying hundreds of thousands of…read moredollars of auto coverage for the past 15 years. She drives maybe 50 miles a week. She was a realtor and needed higher coverage a long long time ago. She was paying over $1,500.00 every 6 months. When she finally agreed at my begging to look elsewhere (85 year old mothers are set in there ways) she found perfectly good coverage for one third of the price. When she called to cancel they continued to try and tell her she should keep the coverage. What an absolute joke of a company. NEVER I REPEAT NEVER trust this company.

It is quite tedious nowadays to obtain decent customer service. All of this at the heel of AI…read moretaking over, then we will be doomed. I have worked with State Farm, I have worked for USAA insurance for quite some time and was insured by them for quite some time until the rates went up for now reason. I switched to Geico 7 years ago and thought of transferring out numerous times due to the length of wait time for phone assistance ( often nearing an hour wait ). Then reached out to State Farm and here comes Jake. From day one, the service was impeccable: courteous, compassionate, precise, and better rates for higher limits. Jake was patient, knowledgeable and very aware of my needs ( I am a seasoned insurance connoisseur having worked in the industry for many years ). He consistently called, updated and kept me informed till I had to pay my premium. Excellent customer service from day one and hoping it will remain the same. There will be an update within 7 months but for the time being, thank you Jake and stay as amazing as you have been thus far.

From the owner: My vision is to be an insurance professional committed to prioritizing my customers' interests…read moreabove all else. My team will treat every customer with care, friendliness, and professionalism. Our office aims to offer warm, efficient, and seamless service at all times. Ultimately, my goal is to be the preferred choice for my customers' insurance and financial product needs. License #: FL-L129013

Lici and Anthony do a great job. They helped me with all my questions regarding my homeowner…read moreinsurance policies. Super positive attitudes love this location. 1000% would recommend.

After 25 plus years Jim Cornwell has been our agent and has provided excellent servie…read more Lately Ordalis has bee n of special help in solving insurance matters Id highly recommend their group

My husband and I have been customers with GEICO for over 10 years. We LOVED them... until they…read morespiked our rates after a car accident despite our "accident forgiveness". I will not get into the details on progressive's review, but you can find that information in a review for GEICO. Long story short, we made the switch to Progressive. They took all the same accident/policy information and we are saving $700 in just the first 6 months!! WITHOUT COMPROMISING ON COVERAGE! Now, we are also using the snapshot devices and are (fingers crossed) hopefully going to see even more discounts for good driving habits. I recognize that we are new to Progressive, but they deserve some recognition for the amazing rates and explantation of coverage over the phone. The agent I spoke with took 40 minutes of his day to answer all of my questions and help me match my new coverage to what I was getting with GEICO. Since we are so new to Progressive, this review is representative of our experience as of today. I will place another review in 6-months when our policy renews. I am hoping they continue to offer great rates and personalized service!

I got a letter today that I needed to call IMMEDIATELY because someone needed to be added to my…read moreinsurance policy. Of course I call and ask who tf that even is and am informed they dont know just someone that lived where I live. I said no, lady thats not true. I know the people that lived here before me and I demand to know who claims this individual lives here or has lived here or should even be associated with me or my account. Lady had no answers. So whether they sold my info or if they're using this as a tactic to scare and harass customers, idk. But I'm looking for different insurance now.

The phone service is awful...sounds like they have been sleeping…read more Cannot find proof I even have a policy with them...and still don't have a card I can put in my car,,,just the one from last year.....I would get a ticket for that in Indiana...do not get this insurance....

Would give zero stars if possible. I only had Direct Auto for 6 months after my policy with…read moreEsurance couldn't be renewed in CA. I see I'm not the only one whose policy was continually cancelled regardless of payment being on time and in full. My policy was due to renew on Friday and I woke up to an email saying my insurance had been cancelled due to non payment. I called and asked why and without my knowledge, my payment date had been changed. I took the opportunity to not reinstate and went elsewhere. What kind of company cancels policies like that and keeps a business afloat? If they are like that with me paying them on time, I don't want to find out how they would handle a claim. Dumpster fire at best. Good riddance.

This company was terrible at responding to our claim They were beyond the 90 day limit to be…read moreclosed. Very seldom did someone actually answer the phone when I left messages all the time and "never" had any returned calls. I wanted a line by line explanation of what my check covered, didn't receive that. Don't understand the depreciation they deducted $12,000 for that (??? What items??) and over $3,000 for deductible. I have paid a lot of money for coverage and never had a claim (over 22 years). I understand everyone had some damage from Hurricane Ian; however if they would have simply explained where my claim was and not ignore me would have been appreciated. I would not recommend this company. This review is being made for my parents living in Florida.

From the owner: As an Independent Insurance Agent, First Heritage Insurance Services provides a wide range of…read morepersonal and commercial insurance needs by representing many insurance companies. Because of our wide selection of carriers, we can offer you a choice of insurance plans and programs while finding you the best combination of price, coverage, and service. We provide one stop shopping throughout the state of Florida for a full range of products like Homeowner, Condominium, Renters, Builders Risk, Flood, Auto, Motorcycle, Boat, Jet Skis, RV's, Life, Health, Commercial, Financial Planning and more.

I've been a client since 1996 and they've been with me all the way. They're always so friendly,…read morewarm and professional. Thankfully, I haven't had any big problems that required a major insurance response-but I trust them completely to handle any emergency. I'm a fan!

Been a customer of this agent for going on 30 years now - high level of professionalism, good…read morecustomer service, and right there when you actually need help. I'm a fan.

Just another insurance broker that is a pain to deal with... terrible communication... when Safeco…read morejacked up their rates one month into my polity, the Baldwin Group was just TERRIBLE at communication when I provided proof of new roof or low mileage..... I would have to pester them for a follow up and I just kept getting the same BS "we don't have enough info".. and what pain to get them on the phone with the roofing company.. I regret doing with a broker.. never again

Secured policies for my home & two vehicles. Was with State Farm for 40 years with one claim. Not…read moreTravelers...Discovered this morning, the back window on one of my vehicles was broken. Pulled my policies up and saw the moron who wrote the policies placed glass coverage on one vehicle but not the other (I asked that both vehicles have glass coverage. So, instead of a $50. deductible, it'll cost me approx. $1400.00. These assholes just lost a customer.