I had a few estimates. The men were fast and left my yard clean. The price was good and I will…read morehire them again.

Very efficient and professional. Highly recommend them. They were extremely respectful, arrived…read moreright on time and cleaned up , leaving everything as it was before starting the job. Thankyou.

I have found the service from Ascent to be good. I called them in November of 2022 for a quote on…read moremy cedar tree and laurel hedge. Jake answered my call and came out the following day to meet with me. I accepted the quote and the crew came out about 2 weeks later, they were on-time which I really appreciate. When they arrived I pointed out a couple of extra shrubs I wanted trimmed and they did them no problem. They got everything done in one day and cleaned up after themselves. Overall I am pleased with the service.

I selected Ascent from several quotes because they provided a detailed work order and comprehensive…read moreprice covering labour and materials whereas others provided an estimate based on an hourly rate. Ascent's website copy and arborist credentials sounded like just what my new-to-me property needed, leading me to believe I could trust the professionals to do the job. During the quote process Jake was punctual, knowledgeable, and responsive. After accepting the quote, I was promptly assigned a date and a four-person team. What I got was a three-person team that was personable and reasonably diligent but not skilled. From that point forward, Jake was much less responsive to questions, and I had to email him at least twice to obtain responses (one of which was an additional quote for something that was already in the work order, though that was eventually resolved). He did not attend the site to get the team started on the job nor did he return to the site to evaluate the work done. Overall, the service provided was incomplete and quality disappointingly shoddy (see below for some specifics by work-order line item). All pruning of mature rhodos and camellias was done with a pole saw or chainsaw, leaving an unsightly result that in all cases had to be remediated by me with pruning shears. When I followed up with Jake about just one of the deficiencies, his response was: "With the work that was done in addition to the work order during our time onsite we cannot complete any more work as part of this quote." He has not responded to my request to itemize what this supposed additional work was. I did ask for a several branches to be removed from one large and several small trees, which was not in the work order, but would have been at most 30 additional minutes of work. Thus, I learned that, in fact, the quote was not for completion of the items on the work order but rather for a fixed number of days on site and materials. And because I was given a team with one less person than itemized in the appointment, the work would not be completed. "Debris cleanup in the garden beds beside the house, the rhododendron bed behind the behind the house and from garden bed beside the front entrance": I had to specifically ask that they use the leaf blower to clean up the fallen leaves under the rhodos or they would have been ignored. They also used a wheelbarrow to move materials from the front of the house to the back, through this garden. I had to ask them to rake that area to remove the tire tracks in that bed as they were quite ready to leave it like that. See pictures for "cleanup" of the rhodo bed behind the house. "Cluster of spurge laurel, holly and snowberry removed on the boulevard": Many of the branches of these bushes were left on the ground where they fell. "Large rose bush at the base of the Douglas fir tree reduced by 80%": This work was done with a pole saw or possibly a chainsaw. While it may have been reduced by 80%, it was hack job that left twisted stalks and random remaining stems that I have since tidied up myself with shears. "English ivy severed at the base of trees pulled off where possible": The ivy was severed on one tree but not pulled off. The ivy on several other trees was not even severed. I was told: Well, if we sever it, it'll just die on its own. While that may be true, it's not what I paid for. "Branches in the garden beds and on the forest floor removed": Many branches remain. "Small garden bed beside the driveway cleared, statues and pots relocated, bed covered in landscape fabric, covered in pea gravel": This was done with the thinnest possible layer of pea gravel and the garden bed minimally cleared. At the end of day two, I was told the team was "too tired" to help me move the statues and I had to insist. Again, note that they sent a three-person team and not the four-person team specified in the appointment, so perhaps that's why they were so tired. "Spurge laurel throughout the property removed": Large patch of spurge laurel remains untouched. Pictures available.

Just had Brian in again to do some work on our trees. I can't say enough about him and his crew…read more Professional. Knowledgeable. Extremely hard working and more than fair for pricing. If you have any tree work needing to be done, call Empress! Trust this expert. You won't be sorry.

Truly top-notch, friendly service today. They are a knowledgeable & quality company. They did…read moreeverything as I requested. Highly recommended. Perhaps it's something people say without really meaning it but in this case I was very impressed. (and no, I'm not a bot because if I were, I would be a much better Wordle player).

I would recommend this company to anyone. They have taken care of a sick arbutus, which is now…read morethriving, and I have just had the best hedge trim that my 15' hedge has ever had in the 25 years I have been here.! And the icing on the cake is that they do not use gas powered tools! No pollution and no loud noises.

Although I ultimately didn't hire Scotty because my situation involved a complex infestation…read moreaffecting a large number of mature Garry oaks, he was extremely helpful throughout a series of text exchanges and pointed me in the right direction. I was genuinely impressed by how willing he was to help, even knowing the job might be beyond the scope of his service. That level of honesty and professionalism really stood out to me. I'll definitely consider using him in the future.

Our second time using Scotty Tree service. Excellent company to work with. Their friendly crew…read morearrived as scheduled, and did a fantastic job on our property. Highly recommended. Will be using them again in the future.

Horribly overpriced and not at all competitive. The person who showed up was rude and very…read moreunfriendly. Poor representative fore the tree service. Was going to surprise my son and future daughter-in-law by paying to have their yard cleaned up before them getting married!

Wow! Fabulous! This is the second time I've had the Climbing Fox gang work on big trees for me…read moreand they were amazing. They were friendly, informative and professional. They left my yard very tidy. I would definitely call them again.

Jason inspected a tree at our new home as we had concerns that it was dying. Unfortunately it had…read moreto be replaced but Jason assisted us in selecting the appropriate tree replacement and arranged a time a few months later to have the old tree removed and new one planted. He also relocated another tree of ours from a pot to a permanent location in our backyard. Jason and his crew (Kevin did our work) were extremely professional and obviously enjoy what they do. They did both jobs in record time coming in under the original estimate. They also provided a lot of tips to ensure our new trees would thrive in their new environment. I would definitely recommend Jason and Green Crown.

I needed something done about a rogue tree that took root and had over the years grown way too…read moretall. I had send a few emails out to different companies but hadn't got a response. Impatience, moi??? Using the yelp app, I typed in "tree removal" and after reading the reviews (plus the hidden ones) I text Jason, he quickly replied and we set up a time for him to drop by to give me some options. It was decided that removing the tree was the best route. He even suggested us to remove another wee tree (i thought it was a bush) that was growing up the side of our fencing. It looked harmless to me but Jason told me that it was a super fast grower. The trees where gone, the place cleaned up and a very fairly priced invoice sent to me within the week. The real beauty of all this was I never even had to meet him in person. This was all taken care of without me needing to be there. Awesome communicator. We look forward to using his services again, this time for pruning. Perhaps, I'll get to meet this great guy face to face. ;)

Sam and Angus did an outstanding overhaul on our entire yard! It looks stunning and we love it!…read moreThey were friendly, efficient and dependable. We look forward to enjoying our beautiful yard for many years to come!! Thanks from the whole family!!

My husband and I moved into a nearly new townhouse in Westhills. The developer had put in some…read moreplants in the enclosed backyard, but we wanted to start with a clean slate and to expand the garden. We hired Green Image to help us get the gardens ready for spring planting and level out and seed the existing grass. Austin came out and we talked through the project and he told me how many bags of each type of soil I would need. We also had some treated landscape timbers installed. We bought our materials on sale and contacted Austin when everything was ready for the project. Because the only access to our backyard in through our house, Hayden (Austin's associate) had to move 20 bags of soil (20L and 50L) from my car through the house and into the backyard. Hayden did a wonderful job. Very polite, knowledgeable, conscientious and was in early morning and out by mid-afternoon. I will be working with Austin in the Spring to decide what to plant and have Green Image do the work. I also have plans to expand the garden in the front of the house and will definitely be consulting with Austin to do this work as well. Quality work!