Called them from BWW on a Thursday night around 10 when the NFL game was over. No answerread more

Horrible service!!today my family and I were trying to get to Calexico at 3:00pm and the taxi never…read morearrived at 3:55 we called them again and there was no response, then we called, another couple of times and there was no answer, we finally called 1 last time they answered and I I told them that at least 1 hour had ordered a taxi and then they said nothing and only hung

Only call this cab company if you are not in a hurry to get where you're going. I called them at…read more2:45pm, knowing that I needed to be to work at 3:30. I figure that in a small town like this, 45 minutes should be plenty of time. How wrong I was. The dispatcher told me it would be between 5-10 minutes. After nearly 20, I called back to see what had happened. The dispatcher told me that the driver couldn't find my house and that I should go stand outside and that the taxi would be there in less than 5 minutes. After an additional 10 minutes, a taxi flew by my house, way over the speed limit, not slowing down to look at street numbers or anything. He didn't turn around. I called the dispatcher again, who scolded me, saying that he told me to wait outside and that the taxi had been outside my house, honking for the past 5 minutes. I don't know who the driver was honking at, because it was not my house; I had been standing outside waiting since the dispatcher first told me to. He sounded annoyed and with a sigh, told me he'd send *another* taxi to my house, and that I needed to be outside. It took 7 phone calls but I finally made it to work...and only 15 minutes late. When the cab came to pick me up it had 3 men in the backseat...so minus points for safety too. If I wasn't in such a rush to get to work, I would have waited longer, because that's just creepy. Is that even allowed? The only reason that I'm giving this 2 stars instead of 1 is the fact that the driver was nice. The dispatcher was rude, unprofessional and incredibly unhelpful. I work in a hotel, and I know that I won't be using this cab service for any of our guests in the future.

THE WORST!! My brother called a cab and was told they would be picking him up in a few minutes and…read moreafter an hour he calls back and they tell him in 4 min. Another 30 min passes by. I decide to call and a man with a very bad attitude answers and I told him my brother has been calling for a cab and they are taking long. The man said they were busy and literally told me to shut up and asked if I still wanted cab and then hung up on me?!! I ended up calling an Uber. Which in fact we found out getting an Uber is way cheaper then calling this cab company. DO NOT USE THIS Company!! ZERO stars but u can't post unless u put at least ONE star!!!

No answer. Unprofessional. You're a taxi service and you can't answer? Is there no cabs?read more

Prompt. Courteous. Safe. Affordable. Hey, it's just a cab…read moreride. Hard to spend 85 descriptive characters.

Because they are all lazy am 65 yrs old by the time the green cab my grandma was getting pick up by…read morethe preaimedic from a heat stroke so you will be hearing from our lawyer

Worst Taxi Driver I've ever driven with. Willie Zombrano. This guy insulted me saying I was cheap…read morefor not tipping him. There was no extra work that required me to tip. Proceeded to compare me to another race that I will not mention and said I argued to much just like them. Wow I couldn't believe it. I simply defended the fact that he charged me extra without any prior notice and still paid him what he charged. Also got upset that I carried my own suitcase into the airport. I told him he needs better customer service skills. Cab was dirty and disorganized. Totally Unprofessional and will not be using his services anymore.

Not very dependable, couldn't get a clear answer as to weather I would be picked up from the hotel…read moreI was in. He only said, I'll put you on the list, with a very "bothered tone" to his voice. I never got a definite time, which meant I could have missed my next appointment (flight) (Shuttle) I opted to use "Ride Local" who was right on time!!! 928-488-1497

They never showed up after multiple promises. Waited two hours. Finally got a ride from two nice…read moreladies. Use Uber. They get zero staRS BUT THAT WASN'T AN OPTION

Great service, plane was clean , small but really fun , pilots very polite, all trip was awesome,…read more and the ticket price was the best , very cheap ...

Absolutley horrible customer service in Imperial to begin with. Seriously the people working there…read moreshould be fired, two girls working the front desk with a horrible attitude. Going from Imperial to LA: The plane landed outside of LA because of a storm that was going on. Sure I bought that, better safe than sorry right? Just wished the pilots had informed us of that BEFORE we got onboard. they just told us it was gonna be a smooth ride. The airline then refused to help us get in to LAX, compensate us with Taxi or Uber. They wanted us to wait there for hours even if almost all of us had connecting flights. This is not a rare event, Mokulele airlines is constantly late from Imperial to La, landing on other airports and not informing their passangers. If there was another way to get to Imperial I would take it immediately. The guys working at LAX are always super friendly however. Wished they worked at the Imperial counter as well. Super unprofessional for an airline.