This is the first time I have ever written a Yelp review, but my experience with Blu Sky Towing AKA Northside Towing warrants my speaking out.
On Tues, my car would not start after one of my deliveries. I called Fowler Honda and they recommended Blu Sky. I called and they sent a truck. When the driver arrived I told him I thought it was the battery. He responded with "if that's the case this could save you a lot of money". He brought out a, rather beat up looking, charger, hooked it up, and it didn't work. He then loaded up my car and we went to the dealership. He unloaded my car, took my payment of $100 and left.
The mechanic came out with the exact same machine, only much newer looking, hooked it up and it started right up.
I called and spoke to the manager of Blu Sky the following day and explained the situation. Either the driver incorrectly hooked up the charger or it was a faulty machine. Had it been done correctly with a working charger I could have driven the car myself to the dealership. I would have been happy to pay a jump fee but didn't feel I should pay for the towing.
The manager was rather disrespectful telling me how he has to pay the drivers, insurance fees, maintenance, overhead...then said that just a jump alone would have been$85, but because I was indeed towed I had to pay the full $100. I find that very hard to believe that the jump alone was only $15 less. He also admitted that their machines are old, expensive and don't always hold a charge.
So admittedly, they will send out drivers with faulty equipment and we the consumers, just have to suck it up and pay the price.
Pretty shady, unethical way to run a business!!!! read more
