This store has the greatest prices and the greatest people for all of your renovation needs! They…read morewere extremely helpful and their flooring and vanities were beautiful at unbelievable prices! I will be back!

From the owner: Jim of All trades Liquidationread more

C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them.

Definitely will use this company's service again when needed. Hans was friendly, courteous, and…read moretimely. My grouting project looks like new. Thank you Hans

Cannot recommend Hans and his crew more highly. I've had them out for two jobs - a bathroom floor…read moreretile and for water damage from a leaking HVAC. For both jobs they went above and beyond. Their work is impeccable months later. They quote honestly and prices are fair.

Dickie Tile did a beautiful job in two of my homes. I'm amazed at the high quality of their home…read moreremodeling creations. They are friendly and dependable. I highly recommend them.

We chose Dickie Tile to tile the floors in two bathrooms and rebuild the shower in our master bath…read more Brandon is a little quirky but fun to work with - lots of flexibility, and willing to provide helpful information if we wanted to do any of the work ourselves. We opted to do all the demo and purchase our own tile. Michelle runs the business side. She was helpful and professional, worked with Brandon on the shower on one occasion, and made sure we understood pricing for items we added while the job was in progress. The finished work is great, and everyone else who has seen it agrees. I would definitely hire him again.

In my experience, there were seemingly very few brick masons completing projects independently…read more This was absolutely critical to me as I was buying the 1916 home in a booming Southern downtown district. Critical because my lender required masonry work be completed on the exterior part of the fireplace expanding the 20+ feet. f home I wanted. Eric Salazar, owner of Salazar Masonry has a high level of integrity - he did exaxtly what he said he will do when he said he would do it for the price he promised, which since this was unexpected was likewise critical. Salazar Masonry is a quality professional, honest, professional, and courteous.

We needed an old, brick retaining wall to be rebuilt as it was starting to fall apart. I learned…read morethat drainage holes were never installed and thus it was finally at a point of failing. Eric was recommended by neighbors who had successful work done my him and his crew. Eric is professional, punctual and consistent. The work and clean up was exceptional. They rebuilt the wall and put the proper netting, drainage and bricks in place. My plants were protected as well. I need repainting but I am attaching some proof of great work. We also needed some brick repair on a front yard wall and that was handled nicely as well.