I had such an amazing experience with Jenny at the Byredo counter inside Bloomingdale's. I came in while she was helping another customer, and even while carefully boxing their gift, she acknowledged me warmly and made me feel welcomed right away.
Once she finished, she took her time letting me smell different scents, answering all of my questions, and walking me through the fragrances with so much knowledge and enthusiasm. Her energy was upbeat, attentive, and genuinely kind. You can tell she truly loves what she does.
I'm honestly a Nordstrom girl and this was my first time ever shopping in Bloomingdale's, but Jenny completely changed my perspective. She explained the Bloomingdale's rewards program so well that I ended up becoming a Loyalist member because of her.
She also gave me samples to explore and even gifted me a beautiful orchid, which was such a cute and thoughtful touch that truly made my day. The entire experience felt luxurious, personal, and fun instead of rushed or transactional.
I left excited to come back and continue exploring more scents with her. Jenny's positivity, professionalism, and fragrance knowledge made such a lasting impression on me. I will absolutely be back because of her. read more